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Newest reviews for Fernbank Hotel

  • Gillian
      Australia
    2 September 2014

    Single room was just right for 1 person. Room had just been newly renovated (finished the day before in fact) Manager was very helpful with all my questions and breakfast the next morning was excellent, although I only had the continental breakfast which is included in the tariff, because I could not have eaten the huge 'English Breakfast', which which costs extra but would be worth it if you like 'BIG' breakfasts. Very good small hotel and a really good price as well.

    10

  • Roy
      United Kingdom
    27 August 2014

    FRIENDLY STAFF AND EXCELLENT VALUE FOR MONEY.

    8.3

  • Anonymous
      United Kingdom
    16 August 2014

    Close proximity to the town centre and very quiet

    Shower temperature a little difficult to regulate in the en suite

    9.2

  • Jonathan
      United Kingdom
    4 August 2014

    I enjoyed the entire stay. The current owners are working hard to refurbish the guest house and have so far achieved a very high standard. Well done.

    10

  • William
      U.S.A.
    23 July 2014

    We were well satisfied and the staff were very helpful.

    Perhaps the screen at the top of the stairs could have the edges placed in a track so as to completely close off the upper rooms to view from below.

    10

  • Anonymous
      United Kingdom
    15 July 2014

    The friendliness of the staff was excellent with good clean rooms and facilities. Great location off the motorway

    It was very hot that evening in the top room. It probably did have a lot to do with the weather that day but it was uncomfortably hot.

    9.2

  • Gillian
      New Zealand
    6 July 2014

    The owners were only too happy to help us with maps and help us sort out the way to get to London. They even emailed us later to share some extra information they had. They are only too willing to help your stay stress free.

    10

  • Maurice
      United Kingdom
    28 June 2014

    Helpful, friendly attitude of proprietor.

    Nothing adverse to report.

    9.2

  • David
      United Kingdom
    24 June 2014

    Location and owner

    7.5

  • James
      United Kingdom
    25 May 2014

    Location and friendliness of owners

    Very hot in room and dining room. Had the ability to turn down the radiator and open a window though in the bedroom.

    7.9

  • Homa
      United Kingdom
    28 April 2014

    The owners are so friendly and welcoming, nothing was too much trouble and they took the time to sort out a few minor issues.

    Some of the rooms are a bit small but both times I stayed the rooms were clean and comfortable.

    7.5

  • Roberto
      Poland
    18 April 2014

    Quiet street, yet you can walk to town center. Very nice owners! I've made two more bookings. Good breakfast.

    Room was a wee bit small, but still comfortable. No lift...only an issue if you have a big suitcase.

    8.8

  • Carmen
      United Kingdom
    12 April 2014

    Very welcoming. Rooms were very clean.

    Nothing

    9.2

  • Christoph
      Austria
    4 April 2014

    Everything was just perfect. Staff really friendly, tidy and clean room, extensive breakfast. All in all I've really enjoyed my stay an Fernbank hotel! Thank you

    9.2

  • Dominic
      United Kingdom
    22 March 2014

    Friendly staff Exciting new hotel redevelopment underway - benefits already showing Located on lovely leafy Victorian street Walkable to town centre in minutes

    9.2

  • Anonymous
      Spain
    16 March 2014

    Room will all you need Free WiFi Free parking

    Quite small room Courtains allow to much light from outside during the night Blanket smaller than the bed (frozen feet) Really small TV

    6.3

  • Tatiana
      Russia
    6 March 2014

    Friendly stuff. Free parking. Free WiFi. Good hotel for this price. Recommend!

    10

  • Gerardo
      United Kingdom
    6 March 2014

    Tidiness and hospitality

    7.5

  • Stuart
      United Kingdom
    6 March 2014

    Friendly & helpful owner. Off street parking Nice breakfast

    7.9

  • Nigel
      United Kingdom
    15 February 2014

    Good family run place and very friendly.

    10

  • Anonymous
      United Kingdom
    7 February 2014

    The new owners are very amiable and seem genuinely lovely, caring people. I was given a nice welcome and felt that the place was cleaner than I remember. I look forward to seeing the new renovations when completed.

    The old decor and furniture- which is all being changed now!

    10

  • Anonymous
      United Kingdom
    16 January 2014

    A nice, quiet terraced building very close to the centre of town. Friendly owners who recently took over the hotel.

    The bed I stayed in was too soft and the mattress was sunken. I suspect the beds were left by the previous owners but the mattress I had does need replacing.

    7.9

  • Fiona
      United Kingdom
    21 December 2013

    The staff were very friendly and accommodating

    The bed was not particularly comfortable. Both pillow and mattress just felt like very firm bits of foam. Also the bathroom shower head was broken and the water pressure was very hit and miss.

    6.7

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