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Newest reviews for Fernhill Hotel

  • Kenneth
      United Kingdom
    14 September 2014

    friendliness and professionalism of staff. Cleanliness and excellent breakfast. Worth the 20 minute wait.

    Check in at 3pm seemed a bit late .Would have liked to check in earlier and had more time on the day to explore local area.

    9.2

  • Ronald
      France
    10 September 2014

    Quiet location, good food, excellent breakfast.Friendly & helpful staff.

    lots of stairways to our room, but they did carry our bag up for us.

    8.3

  • Anthony
      United Kingdom
    28 August 2014

    As soon as we arrived my query was answered and the table for 9 booked without any problem. We would visit your hotel anytime we are in the district we can not say anything other than Excellent. Anthony & Wendy

    when I booked I think it was through an agency and they did not answer my query which was - is the restaurant open to non residents. Do not take this as a grumble take it up with the agency !

    10

  • Barbara
      United Kingdom
    24 August 2014

    Good location and excellent appearance.Very clean and comfortable.Very friendly staff who tried to please at all times. Excellent food and one of the best breakfasts ever !

    The stairs !!! 37 stairs to our Superior room which although comfortable was rather small. No Sky TV.

    8.3

  • Patricia
      United Kingdom
    24 August 2014

    Location Friendly and helpful staff. Very comfortable beds Delicious and plentiful breakfasts

    Nothing

    10

  • Helen
      United Kingdom
    21 August 2014

    Location,swimming pool, building and helpful staff

    Nothing

    7.9

  • Jacqueline
      United Kingdom
    20 August 2014

    Friendly staff, superb food, comfortable beds, nice surroundings - just a lovely and relaxing hotel

    Swimming pool area could do with more attention - pool shower needed cleaning and sun lounger and chair pads were soaking wet from recent downpours and we could not use them - need a covered area to store.

    8.8

  • Margaret
      United Kingdom
    19 August 2014

    Friendliness and helpfulness, lovely comfortable beds, good breakfasts. cleanliness, grounds, all of it

    I can't think of anything

    9

  • Anonymous
      United Kingdom
    18 August 2014

    The swimming pool, Tea and cakes on arrival, Excellent breakfast and the staff were very helpful, polite and informative.

    The description of our room did not match the one we were in (superior twin) we were very disappointed with what we got for the price that we paid. Wifi was very poor and should not be included as a feature within the room. The bar/grill food was very average but wasn't priced accordingly.

    7.1

  • Matthew
      United Kingdom
    11 August 2014

    I was greeted on entrance, staff very friendly and asked if I was staying for dinner which I did in the bar and was great food. I spent most of my time in my room, lots of refreshments to choose from and loved the homemade biscuits. The tv was good and the bed was very comfortable. Breakfast was very yummy and there was a breakfast bar with cereals, fruits, pastries and yoghurt but the best was the menu option. I would stay here again and recommend to anyone in the area.

    I tried to watch a programme on my ipad and due to the weak wifi it was a struggle.

    10

  • Anonymous
      United Kingdom
    29 July 2014

    Food Staff Dining facilities Room Décor Small hotel (just 10 rooms)

    Surrounded by a lot of let properties. Noticeable traffic noise. Receptionist seemed reluctant, for some reason, to give out tourist leaflets. They should have been on display, not hidden in a large wooden box! On leaving when I mentioned this, I was told the owners thought the tourist leaflets made the place look untidy. It's pleasant enough outside but there isn't really a garden. Some of the plants were badly in need of watering.

    7.9

  • Barry
      United Kingdom
    21 July 2014

    Food excellent.

    10

  • Anonymous
      United Kingdom
    20 July 2014

    A lot! Location, staff, comfort, plenty of parking availability, food, easy to relax.

    In bedroom insufficient light in the evening. Just one more effective side-light would suffice.

    8.8

  • Roger
      United Kingdom
    19 July 2014

    tranquill grounds and hotel outdoor pool and terraces

    nothing

    10

  • Anonymous
      United Kingdom
    13 July 2014

    Views across to the sea are very nice from upper floor. Restaurant food quite good. Breakfast choice very good.

    Pool hours are restrictive as its not possible to swim before breakfast. Don't really understand why bar menu and restaurant menu are restricted to the times they are. Curtains don't fit the windows so be prepared to wake up with the dawn light.

    6.3

  • Sheila
      United Kingdom
    9 July 2014

    The staff were very friendly and welcoming, the room very comfortable and the breakfast excellent.

    We were disappointed with the swimming pool and patio area it was in need of a lot of T L C

    6.7

  • Joan
      United Kingdom
    6 July 2014

    The hotel was in a great location and the staff really helpful. I had a slight accident whilst in Lyme Regis and they could not do enough to help, providing ice packs, phoning the local medical centre who suggested that we go to Bridport Hospital and providing a map of how to get there.

    We were on the top floor which proved very difficult, however we would stay there again but would ask for a room on a lower floor.

    8.3

  • Anonymous
      Australia
    2 July 2014

    Position,decor food and service all good.

    A lift or assistance with luggage to third floor would be a bonus

    9.6

  • Colin
      United Kingdom
    23 June 2014

    Slightly out of the way in amongst the woods Fernhill is a peaceful retreat. A couple of miles out from both Lyme and Charmouth but good transport links.

    Nothing

    9

  • Judy
      United Kingdom
    19 June 2014

    The bed was comfortable, linen was clean and soft. Nice pillows, great shower and fabulous breakfast cooked perfectly!

    Having to leave!

    9.6

  • Kathleen
      United Kingdom
    19 June 2014

    The owners Rob & Jo run a really lovely hotel. They were incredibly friendly and helpful and went out of their way to ensure our stay was enjoyable. We stayed for 6 nights.

    10

  • Roger
      United Kingdom
    13 June 2014

    Everything....except....

    Breakfast was a little disappointing. Undercooked bacon & sausage.

    9.6

  • Bryan
      United Kingdom
    5 June 2014

    The owners and their staff were very friendly,nothing was too much trouble. The food we had here was very good and the breakfast cooked to order (none of that tired old buffet / self service rubbish so often found.) and was superb. Fabulous views over the common and a very good base to tour the Cotswolds and Forest of Dean.

    We stayed for four nights and the garden suite did not have any drawer space inconvenient but not disastrous.

    9.2

  • Carole
      United Kingdom
    1 June 2014

    Everything

    Would have preferred breakfast until 10.00 and a bottle of water in room. Otherwise no dislikes

    10

  • Melanie
      United Kingdom
    30 May 2014

    Staff were friendly and helpful from the moment I arrived, but pulled out all the stops when I injured my ankle on the first day of my weekend break. Despite that I had a wonderful stay, good food and will definitely look for an opportunity to return.

    There are lots of stairs so not ideal for anyone with mobility issues, but from my experience the team will do everything they can to help.

    8.8

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