Fieldhead Hotel  

Good breakfast

Heating did not work, Unprofessional members of staff.

Stopped before so knew what to expect. Good spec room, location and Bfast.

Take That tribute night. Says it all. Plus one member of staff struggling a bit at Bfast but no real problems.

We have been to the Fairfield before and what we like best is the lovely relaxed, friendly atmosphere. You can always get a meal. We stayed on 1st January and it was service as usual in the bar. Our beds were very comfortable, and the breakfast was good. We like the fact that there is a good choice for breakfast and it is brought to the table instead of being kept half cold on a greasy buffet bar.

The breakfast area is separate from the bar, and the environment is pleasant, but the furniture is dirty and tired and it could all do with a facelift. Also, our beds didn't have a top sheet. Most people prefer a sheet under a duvet, as otherwise the duvet keeps slipping off.

Convenient for our puposes. Staff helpful and obliging

Welcome and friendliness of staff at reception

One small complaint, over 6 day stay biscuits in room not replaced for 3 of the days and the tea & coffee cups not washed..not the end of the world, but annoying

Exceptional value @ £75 for two nights. Great offer...keep it up. Very comfy bed and good breakfast.

No flexibilty on checkout time.

We booked via yourselves and paid at the time. Upon arrival we were told we hadn't paid. I went to our room and found out the e mail to prove I had and went back down to reception. The man then got the manager who confirmed we had paid. When we checked out we were told again that we hadn't paid. I told the man what had happened the previous night and showwed him the e mail but he wouldn't accpet this. Eventually he let us pay for our food and drinks, kept a swipe of our card and told us he would speak to a mamanger and call us to confirm the outcome. I had no phone call so after ringing twice I was told that it 'should' be ok. We shouldn't have had to go thorugh this once, never mind twice, it was embarrassing and ruined our time at the hotel.

Lovely location,great large room, good breakfast,freindly staff.

None really, although more toiletries would have been nice.

No nonsence value for money,

The staff were extremely helpful and polite and made me feel most welcome. It was the comfiest bed I have slept in for a long while (and I have just bought a new mattress for home!) and the food was really good. All in all, can't wait until I can visit again!

Its got all you need despite the 'countryside' location. Smart and well priced. would recommend it to anyone .

Been several times before.This time got a good price.Nice room with a great,big bath.Resturant still looks a bit tired with ok food.Good breakfast next morning and good for the motorway.

Friendly staff and convenient location to visit son at Uni without being in his space.

Room 18 had an aircon or freezer unit that kept kicking in and out at night. Towards the rear so maybe to do with cellar or refridge unit. If stayed on or off be ok but on off on woke me regularly