The Fisher's Hotel

Having recently been refurbished the hotel was modern, bright and very comfortable. Staff friendly. Room was very comfortable and spacious only thing missing was a coffee table. (room 303) We will definately be back.

Service was adequate, but to find algae grow on ceiling of bathroom,unable to bookin at 4pm .

Algae growing on bathroom ceiling. Told could book in at 4pm but had to sit about till past 5pm a bit much.

Central Location. Reception and dining room staff very pleasant and helpful.

Hotel car park chaotic at best and unlit during the hours of darkness. En Suite bathroom decoration was extremely poor. Also valance on one bed missing.

I had phoned ahead and asked if poss to have one of the refurbished rooms as it was a special birthday we were going for, i was told it would be an extra £25 a night to secure one which i declined, but was told she would mark it down as a request when we arrived i was not given a refurbed room and the receptionist told me she never had the authority to change a room and if i wanted a change i was to hunt down the Duty manager and ask him, i said i would see how our room was first, we went to the room which was actually a large clean if somewhat dated and tired looking but we decided it would be fine for our 2 nights stay, we unpacked and headed out and to my amusement/shock as we passed the receptionist desk a guest was complaining about

his room and the same receptionist was telling him no bother we will get you another room and sort it out for you to which i was not the best impressed, the breakfast was average the drinks bill in the hotel lounge absoulutly ridiculos £7.30 for a pt of Stella served in a Tennents glass and a single JD and draft coke is just not acceptable and we had one then left, all other bars shut at 11pm during the week so dont go thinking your going to have any sort of nightlife

I cannot adequately describe our disappointment in the hotel. The accommodation was of such a poor and frankly uninhabitable standard - damp, dusty, unclean. I refused to even take a shower and we declined the breakfast included in the price. I have already sent a complaint and photographs to the hotel group.

The decor cleanliness and comfort of the bedroom. The varied choice of breakfast menu. The relaxed atmosphere in the hotel.

The dining room requires refurbishment

the room

I asked for a quiet room with a shower. The room was not only quiet, but had a lovely view of the garden and the ensuite shower was clean and efficient.

Central. Always got 'parking' space right in front.

Dining Room was a bit sparse, especially in the evening.

Exellent location

No exercise facilities and chronic lack of parking facilities.

This would be the 3rd stay in 4 years.We like the location.

The breakfast was poor quality, a very small portion plus you had to go into an other room for your toast and fruit juice.Ther was at least 10 people waiting and when we got back, the breakfast had gone cold.If you are paying for the breakfast at £15.00 you should get waited on.Nobody asked was everything ok, even when we checked out nobody asked.The standard as dropped at Fishers.

The dining area and bar staff were excellent, very helpful, polite, friendly and co-operative. The bed was comfortable, and reception & lounge bar areas were pleasant.

The room was shabby, curtains were hanging off, carpet was dirty. In the toilet, wallpaper was peeling from walls and shower area needed regrouting. Asked for curtain to be fixed but nothing was done. Parking was non existant and (at night) it was suggested that I park in a public paying carpark and walk up a dark lane to the hotel. Had to park a distance away on public street & pass drunken young people to enter hotel - didn't feel at all safe. Would definately not stay in this hotel again.

A lot of upgrading still needs to be done, such as elevators/lifts to floors in the non-upgraded section. Fortunately I was in the upgraded part and had an excellent room with a cushion which matched the wallpaper - what more could a girl ask?

I do think the reception staff could do with going on a "charm course" but let's face it, the public can be horrible and I would not like their job in having to face some of them.