Crowne Plaza Resort Colchester Five Lakes  

The room was very comfortable and it was nice having a seperate shower as well as a bath. The staff made every effort to make our stay as pleasant as possible.

We ordered room service on our second night, which was disapointing as the food was cold when it arrived and missing part of our order.

The location is perhaps the greatest asset of Five Lakes Hotel. Tucked away in the countryside it offers the chance to really get away from the hustle and bustle of life and lost oneself in the tranquilly of nature. The grounds are well kept and the lakes, conveniently located, are welcome attractions to what would otherwise be just an ordinary golf course. The design of the lake nearest the building offer guests that rare opportunity to relax by the water's edge and succumb to the temptation of feeding the aquatic fauna. It would be a good idea to install a coin fish and duck feed dispenser at this location as I don't think bread is ideal for fish food. Overall I think Five Lakes is particularly designed for quiet relaxation and romance for the older members of our society.

I was disappointed in the fact that the hotel provide scanty information about its own facilities and attractions and, more so, no information about other attractions within the nearby areas/locations. As near as Tiptoe was, nothing was said it. It was as though Five Lakes exist in isolation of adjoining communities. I discover the zoo in Colchester by chance and a nature reserve for birds by accident. I am sure there are others but just had not the time to play Christopher Columbus. These info, as a form of handbook or pack, should be placed in every room.

There was no hot water available in the room after 6.30pm on the Saturday evening. I therefore had to have a lukewarm shower.

Great welcome, lovely setting, very comfortable and spotlessly clean room, good breakfast.

The staff were cheerful and extremely helpful on arrival, the hotel has great facilities although we didn't have time to use them. Would definitely stay again.

The quality.

Spotless comfy room. Most staff v helpfull. Good breakfast. Lovely pool.

Wondedrful room. fantastic staff and service, nothing too much trouble including facilitating early entry to our room to attend a nearby wedding.

The tea was AWFUL. I think the hotel was using long-life milk. Shame, since everything else was commendable,

The staff were fantastic!

Lovely room very clean

Very noisy, there was a wedding party going on that night which we were not told about. Recommend to check before booking.No water to drink in room - this arrived at 9am when we were about to go for breakfast. No separate shower.

A good meal. Nice views. Beds had comfortable mattresses. Well designed shower room. Quiet location.

I did not like the pillows - very thick! poor night sleep. Unfortunately swimming pool was closed during our stay, so we only stayed one night (had booked for 3 nights) Further out of Maldon than had realised, because of the winding country lanes.

Major improvement since my previous visit. The standard of the rooms was very high, with a extra large comfortable bed. Staff were very professional and nothing was too much trouble. Food in the brasserie restaurant was very good.

Pool is not designed for doing length swimming, and some of the gym equipment needs updating, and possibly a few more machines. Breakfast didnt live up to the same expectations of the meal the night before

Smart layout with good size rooms including flat screen TV. Nice grounds with ample parking.

TV reception poor on some channels Limited choice of fruit at breakfast Location description misleading