Flackley Ash Hotel Restaurant & Spa  

Third time staying. Equally as good every time. Really enjoyed dinner in restaurant. Relaxing lounge. We'll be back.

Large comfortable rooms.

Poor service at mealtimes. Too expensive for what it is.

Lovely house and rooms, food.and spa facilties very good, also room service big plus will definitely come again.staff friendly and helpful Generally very nice inded.9/10 DVD players very good addition (as long as they work!!!!!!!!!!!)

Bar/ dining room cold,food a bit pricey but not excessive wine expensive Fire not made up only smouldering ,we were looking forward to log fire but did nt get one effectively!!! A real fire is a big plus as it lends a comforting romantic ambience but we didn t get one!! Big disappointment !!! Only 4 TV channels on room TV my friend wanted to watch ch 5 but couldn't.I wanted to watch other channels.It would be better to have Freeview. My friends DVD player (Room 4) was not working so she couldn t watch her dvds in her room again a big disappointment having just spent £22 buying series 2 of Downton Abbey and then couldn t watch them. Couldn t phone my friend on internal phone directly-had to go via reception.took a long time before we were told this Told this would be fixed but wasn't.

Very pleasant, welcomingand helpful staff. We travelled with our 6 year old daughter and were not made to feel awkward in any way which can sometimes happen when travelling with a child. Had dinner in the resturant one night, good service and food. They had a childrens menu but said that any meal from the menu could be prepared as a smaller portion. Breakfast was excellent - best i've ever had in a hotel! Facilities were good, pool excellent. Lovely setting. Our room was very large, plenty of room. Hotel had a lounge area with games and tv. Grounds were nice. Good location.

Cleaning not great - bin not emptied and room not cleaned properly from previous guest. Shower / plumbing were a bit erratic although it is an old building. Parking was very difficult. No reseved space for hotel guests and we were concerned that after an evening out we would not get parked - receptionist kindly said she would move her car for us. The path from the lower car park is not lit. Although there were three of us we were only given towels and cups / glasses for two. More were provided when requested. The hotel still has smoking rooms, which oddly seem to be the larger rooms which they then use as family rooms. There was a strong smell of cigarette smoke in the corridor to our room and the area by our door, although the room itself was ok. There was a lack of storage space in the room. Wardrobe a good size but not enough drawers.

The internet access was limited due to a bad signal and unstable connection. The rooms smell bad and there is much moisture.

Excellent service. Pleasant, accommodating staff. Gave us an upgrade without us requesting it! Children loved the garden games and trees to climb. A Lovely stay!

our stay was lovely the whole experience was lovely ,from the moment we walked in the staff were smiling really helpful and welcoming . our room was comfortable and very clean and the pool and spa was the same .it was nice to see everyone in a uniform and they were all very helpful we will return again.i would like to add that all the negative remarks on the web need to be deleted very rude and un true shame on whoever wrote these thing s

we liked it all very pleasant stay.

Sehr schön gelegen ,freundliche,aufmerksame Mitarbeiter.Gepflegte Atmosphäre,schöner Garten,gutes Frühstück.

Breakfast very good. Staff pleasant.

A dog friendly hotel that I was not aware of and did not like the fact I was staying in a room that had been shared with dogs! Restaraunt food was expensive and not good value, I ordered a Leek and Mushroom Tart which was a starter portion. Hotel in parts very run down and changing facilities at the leisure spa need upgrading. Pool good size and jacuzzi worked well, but needs a good clean!

Tuinkamers zijn prachtig gelegen in mooie tuin. Goede sportfaciliteiten.

Lage und Ausstattung

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