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Newest reviews for Florence House Boutique Hotel and Restaurant

  • David
      United Kingdom
    August 28, 2014

    Basically everything. The beds were large and so comfy. Staff excellent. Surroundings well presented, and food lovely. David Barnsley, Yorkshire.

    9.6

  • Anonymous
      United Kingdom
    August 26, 2014

    The best customer service I have ever received, such kind and friendly staff. Great location and super comfy bed :)

    9.6

  • Sarah
      United Kingdom
    August 26, 2014

    The rooms were immaculate, decor in perfect order and incredibly clean. Breakfast was delicious, menu offered a great deal of choice and all freshly called.

    The doorbell to access the hotel is a bit of a shame in the daytime, understandable at night.

    9.6

  • Richard
      Australia
    August 23, 2014

    Cleaniness of rooms and quality of food.

    Lack of more welcoming assistance to taking baggages to rooms which presented some difficulties to elderly or mildly physically impaired guests

    8.8

  • Stephen
      United Kingdom
    August 20, 2014

    Staff we're amazing breakfast was amazing Top quality boutique hotel

    10

  • Dario
      Canada
    August 15, 2014

    We loved the quaintness of the room, the decorum and the cleanliness. We felt right at home

    The day was hot and humid and the room needed a fan to circulate the air

    10

  • Andrew
      United Kingdom
    August 3, 2014

    Friendly, efficient reception lady, comfortable room, easy to walk to the beach, adjoining restaurant which was top quality.

    Smaller rooms shower only.

    9.2

  • Anonymous
      United Kingdom
    August 3, 2014

    The enthusiasm of & service delivered by most of the staff - one (younger = less aware of need?) ignored us at breakfast & v. Indifferent manner. The others, room service, front desk could not have been more friendly & accomadating. Once it was clear that we were from the same wedding party breakfast was located all together, this with 2 other weddings to cater for. Our taxi arrangements were amended at the 11th hour.

    Let down by single staff member as before. Some signs of wear & tear in our room, shower head flow adjuster & wall mounting broken, but what a comfortable bed!

    6.7

  • Sandra
      United Kingdom
    July 30, 2014

    The relaxed ambience of the property along with the calming decor of the room was great. Staff were very attentative and informative.

    Due to the very hot weather a few fans on the ceiling in the breakfast room would have given some air flow as it is a very hot room. A small fridge in the room to either sell soft drinks or allow guests to put drinks into would be expected from any hotel chain.

    8.8

  • Elenie
      United Kingdom
    July 29, 2014

    Very Clean and beautiful rooms nicely decorated

    there was nothing to dislike !

    8.8

  • Richard
      Canada
    July 25, 2014

    everything

    nothing

    10

  • Anonymous
      United Kingdom
    July 22, 2014

    All the staff went out of their way to help and were very friendly and welcoming.

    9.6

  • Darryl
      United Kingdom
    July 22, 2014

    Very friendly and helpful staff. Very good restaurant. Breakfast excellent. Clean. Great location. Easy access to seafront. Sheltered and quiet.

    Lack of fans for hot weather. Electrical sockets limited. We only found two so if charging phones couldn't plug kettle in.

    7.9

  • Imre
      United Kingdom
    July 22, 2014

    Friendly, efficient and polite staff. Clean, beautiful hotel. Great location.

    10

  • Wendy
      United Kingdom
    July 22, 2014

    Good value well appointed rooms, freshly cooked breakfast and wonderful service throughout stay from lovely Portuguese lady on reception(sorry I didn't note your name)

    8.8

  • Stephen
      United Kingdom
    July 20, 2014

    Staff very polite and friendly, helpful and thoughtful. Comfortable room.

    Parking in a nearby street.

    9.2

  • Karen
      United Kingdom
    July 19, 2014

    Really enjoyed the stay, ate in the Bistro, it was excellent.

    9.2

  • Lorraine
      Australia
    July 17, 2014

    The staff would absolutely go out of their way to be of assistance. The room was spotlessly clean and beautifully furnished. .

    I cannot think of anything.

    10

  • Sarah
      United Kingdom
    July 17, 2014

    Very close to seafront and centrally locaetd in Southsea. Beautiful boutique hotel - lovely spacious room and ensuite Excellent cleanliness Period decor Wide choice at breakfast Great service / helpful staff

    Limited parking but permit provided to park in nearby street

    10

  • Lesley
      United Kingdom
    July 12, 2014

    The staff were amazing. The breakfast was 1st class. We were upgraded to a superior room which was a bonus.. we would definitely use this hotel again.

    10

  • Anonymous
      United Kingdom
    July 12, 2014

    The reception staff were excellent and gave us a free upgrade to their brand new suite. The room was immaculate and of exceptional quality.

    The bistro service was poor and it took 50 minutes to get two burgers; the waitress then never returned to ask how the food was and we just ended up leaving our plates at the table and asking reception to bill our room for the food.

    9.2

  • Elizabeth
      United Kingdom
    July 11, 2014

    The room was very clean and of a good standard the bathroom was very modern with good shower and lovely fluffy towels. The bed was very comfortable we had a very going nights sleep. In the morning the breakfast was first class overall very recommended hotel.

    9.2

  • Richard
      United Kingdom
    July 3, 2014

    Nice quiet location and a lovely hotel. Excellent breakfast. Helpful parking arrangements.

    Southsea is dead!

    9.2

  • Anonymous
      United Kingdom
    July 3, 2014

    The hotel was individual and quirky, the room was clean and comfortable.

    The room was a bit on the small side, especially the shower room.

    9.6

  • Henri
      Netherlands
    June 30, 2014

    Nice buildings and rooms

    Parking can be difficult

    8.8

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