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Recently booked in Saint Helier Jersey
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Very good,
Score from 57 reviews
“The Staff, without exception, were superb.. polite, helpful.. nothing was too much trouble. Super breakfast and I loved the pool (nice relaxing swim)”
Gerald,
Burnley
The Fort d'Auvergne hotel is a quality establishment, built on the site of a maritime fort that once guarded St Helier. Bordered on 2 sides by the sea and sandy beach, the 'Fort' as it is often lovingly termed, is the ideal location for your Jersey vacation. The 'Fort' is an established informal hotel with indoor pool and an ideal sea-front location. The hotel has long had an excellent reputation for offering a good range of modern accommodations, coupled with the attentive service that you would expect from a Morvan Family Hotel. The easy walk to the center of town only takes 10 minutes, but there is also a bus service available outside the hotel's front door, with frequent service to the center of town, museums and harbor, etc. Hotel Rooms: 65, Hotel Chain: Morvan Hotels.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Elevator, Safe, Heating, Baggage Storage, Air Conditioning ActivitiesGolf Course (within 2 miles), Indoor Swimming Pool ServicesBabysitting/Child Services, Shoe Shine, Packed Lunches, Car Rental, Ticket Service
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Total Hotel Score:8
Based on 57 reviews Guest reviews are written by our customers after their stay at Fort D'auvergne Hotel. |
Score breakdown
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Score filter |
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Barry
Mature couple
amersham,
United Kingdom
July 31, 2011
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The resturant has good sea views. The breakfast was a hot and cold buffet type and was excellent. In general the hotel was clean and tidy. Jersey accomodation is generally expensive so whilst I have said value was fair it is about the general market price for this type of accomodation. The hotel staff were excellent The Hotel is rather dated and appears to still be in the 1970s. However this is typical of other Jersey hotels we have stayed in and is not necessarily a bad thing. The beds are soft and in general below the standard expected for the price. Again for the price paid it was disappointing to only have a shower and no bath. TV in the room was an old small CRT type and only had five channels. Very little sound proofing to the rooms and you could hear adjacent occupants clearly
6 out of 6 people found this review helpful, did you?
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6.7 |
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Michael
Mature couple
Wolverhampton,
United Kingdom
October 5, 2011
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Its location. Very helpfull staff. Good breakfast. This Hotel is a little dated, requires updating Soon. The First rooms we were given were Rooms 40 and 41, the doors to these rooms should be blocked and forgotten about, they were small poorly furnished with Tiny en suites and the view over the flat roof into the inner yard was dreadfull. We asked for a room change and Thanks to the staff who were very helpfull, and kindly moved us to rooms overlooking the sea, with much more space and comfort. Recommend rooms 26 to 29. It would be a shame to see this Hotel close, but I fear that unless a big refurbishment it not done soon, it may. It cannot rely on the efforts of the staff alone. We probably will return to this Hotel, knowing which rooms to book helps.
4 out of 4 people found this review helpful, did you?
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7.5 |
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Clive
Solo traveler
ilminster,
United Kingdom
April 10, 2012
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I have stayed several times at the Fort when visiting my son and grandchildren who live in St Helier. It is easy to walk to their house and the kids love to come to the hotel for a swim in the pool. The staff are good the breakfast is goodand the rooms clean, if a little small.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Philip
Group of friends
St Sampsons,
Guernsey
October 17, 2011
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The staff were courteous and helpful. The rooms were clean. The pool was very pleasant if over chlorinated. The location is excellent. The showers in the rooms produced a feeble drip of luke-warm water. This was reported by all of the party. This is a shame because our experience of the hotel was in every other respect very favourable.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Linda
Mature couple
Chorley,
United Kingdom
October 1, 2011
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We enjoyed having the use of a very good size swimming pool which was never busy, in fact we used it every day of our stay. The staff were all very pleasant and on hand. The General Manager Philip was there every day even popping in on his day off. The room was a good size and clean, and every day it was cleaned and freshened up. Only complaint would be that there is only one shower in both Ladies and Gents changing rooms when using the pool, so if more than one person left the pool someone or maybe more would have to wait to shower. As it was we never encountered that problem but it could happen.
1 out of 1 people found this review helpful, did you?
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10 |
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Philip
Mature couple
ilminster, somerset,
United Kingdom
September 5, 2011
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Friendly helpfull staff, clean, nice pool,pleasant relaxing atmosphere,good outlook, bed covers not very comfy
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8.8 |
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Carol
Mature couple
Leicester,
United Kingdom
September 1, 2011
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Friendly staff and the location. The rooms and decor in general need a serious update. Squeeky floor boards!
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6.7 |
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Tina
Group of friends
coventry,
United Kingdom
August 31, 2011
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The staff, position, service, and cleanliness of the hotel all excellent. The tea and coffee making in the hotel replenished and maid/cleaner were all very good. The only negative is that the walls are very thin and you can hear peoples conversations throught them!
2 out of 2 people found this review helpful, did you?
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8.8 |
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Jolanta
Young couple
London,
United Kingdom
August 30, 2011
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The location was good, not so far from the city centre and the harbour. Secondly, the view of the sea was nice (we only enjoyed it while having a breakfast at the restaurant, for room with sea view you would have to pay extra). It was really too old and the smell in our room was as in hospital. We booked a double room for two adults and we found a double bed in the room, which was ok, however there also was a double-deck bed, really old and it felt like we were sleeping in a loft with unwanted furniture.
1 out of 2 people found this review helpful, did you?
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5.8 |
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Joanne
Family with older children
Antrim,
United Kingdom
August 27, 2011
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The staff were lovely and helpful. The food was great and in plentiful supply. We had a lovely first time holiday in jersey. Whilst the rooms were modest, they were spotlessly clean and more than adequate. My only two slight criticisms would be the showers were very basic in the rooms and the lack of parking for a hire car at the hotel during the daytime was inconvenient. Our rooms were on the ground floor and had the sun loungers right outside the patio doors. Very handy!
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10 |
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Gerald
Mature couple
Burnley,
United Kingdom
August 27, 2011
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The Staff, without exception, were superb.. polite, helpful.. nothing was too much trouble. Super breakfast and I loved the pool (nice relaxing swim) Absolutely no complaints, you deserve a much hugher rating than 2 star! Wife would have preferred a hair drier in the room... (women!!!!), although they were readily available at Reception
2 out of 2 people found this review helpful, did you?
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10 |
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Helen
Family with older children
St Martins, Oswestry,
United Kingdom
August 21, 2011
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the position was superb. the ambience was relaxed. it was not pretentious. the staff were very helpful there was a wide range of ages at the hotel so everyone felt comfortable. There was nothing I did not like. the hotel is not the most luxurious ever - but it's position, the frinedly staff and the basic good housekeeping means I will certainly visit again
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9 |
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Paul
Mature couple
burnley,
United Kingdom
August 18, 2011
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very friendly staff, and a very good position small problem in the bedroom, but was rectified straight away
1 out of 1 people found this review helpful, did you?
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7.9 |
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Linda
Mature couple
Swinton,
United Kingdom
August 15, 2011
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The staff were so helpful, friendly and pleasant Our room was very warm
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7.9 |
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Anthony
Mature couple
Newcastle upon Tyne,
United Kingdom
August 4, 2011
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Breakfast's were great fantastic choice whatever your preference.All the staff extremely friendly and helpful.
0 out of 1 people found this review helpful, did you?
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8.5 |
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Sandra
Mature couple
STAFFORD,
United Kingdom
July 20, 2011
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Breakfast The room booked was a twin but we were given a double which was very small. We were two adults, mother & daughter and the bed was very small, I wouldn't have classed it as a double bed.There was only inches between the the end of the bed and the dressing table. The room we were given after complaining was a very nice proper double room. I don't think the first room could accommodate two people, I don't why it was offered as a double room.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Barry
Group of friends
Walsall,
United Kingdom
June 20, 2011
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A nice location, easy accessability to local bus service. Meals good, breakfast selection superb. Friendly staff. Lack of parking facility, however this appears to be general all over the island
1 out of 1 people found this review helpful, did you?
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9.2 |
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Yves
Mature couple
Aix en Provence,
France
May 4, 2012
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Hôtel comment dire... Au charme nostalgique... Très "vieille Normandie"... En bord de plage, et pas très loin du centre... Personnel très disponible et qui fait tout pour répondre à toutes les demandes !!! Très grand lit (180) dans chambre vaste, bien agréable... Hôtel un peu vieillot, et finalement un peu éloigné du centre. Difficile d'y accéder à pied en venant du ferry. Cela dit, il a le grand mérite d'être au bord de l'eau, de proposer de très belles vues depuis la salle du petit déjeuner...
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7.5 |
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Sabine
Mature couple
Rüthen,
Germany
April 30, 2012
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Ein charmantes Hotel, dass etwas in die Jahre gekommen ist. Die Zimmer müssten renoviert werden(auch Fenster)dafür war der Service hervorragend,insbesondere die Rezeption erfüllte alle Wünsche zu unserer Zufriedenheit, machte Unmögliches möglich.Auch die Restaurantmitarbeiter, waren sehr freundlich und immer zuvorkommend,sie zeigten einen sehr guten Service. Der Restaurantleiter führte sein Personal sehr streng, was wir nicht immer gut fanden,teils wurden diese vor den Gästen gerügt.
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7.9 |
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Hervé
Young couple
neuves maisons,
France
April 20, 2012
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Accueil,malgré arrivée tardive 22h30. Vue superbe sur la plage le matin au petit déjeuner ,avec du personnel trés gentil et souriant, à recommander.
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7.5 |
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Yves
Young couple
22520,
France
April 17, 2012
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Site trés agréable, arret de bus devat l'hotel bonne adresse
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6.3 |
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France
Solo traveler
st jacut de la mer,
France
October 18, 2011
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la mer au pied de l'hotel avec le bruit des vagues pour nous bercer.Proximité du centre ville donc près des commerces et aussi de la station de bus pour partir découvrir l'ile.La jolie piscine avec coucher du soleil pendant le bain. L'ambiance générale tres agréable.nous y reviendrons surement
1 out of 1 people found this review helpful, did you?
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8.3 |
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Roberto
Young couple
Woluwé Saint Lambert,
Belgium
October 5, 2011
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L'hotel é veramente 'old style'. I bagni credo siano originari anni '60 (e non vintage!), il mobilio é spartano... E' un peccato perché il personale é gentile e la colazione ottima. Ma nel complesso l'hotel avrebbo proprio bisogno di un bel rinnovamento. Non lo consiglierei.
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4.6 |
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Marco
Young couple
quimper,
France
September 28, 2011
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bruit important de ventilation ou de chaudiere
0 out of 1 people found this review helpful, did you?
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7.5 |
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Veronique
Mature couple
VALLANGOUJARD,
France
September 15, 2011
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La gentillesse du personnel Hôtel très bruyant (près d'une route, pas d'isolation entre les chambres) vue sur une usine le manque de personnel
1 out of 1 people found this review helpful, did you?
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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