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Fort D'auvergne Hotel
Havre Des Pas, Saint Helier Jersey, JE2 4UQ – Show map
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6 Reasons to Choose Fort D'auvergne Hotel
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48 properties in Saint Helier Jersey
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77 verified reviews
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Golf Course (within 2 miles), Indoor Pool, Bicycle Rental
Food & Drink
Free! WiFi is available in public areas and is free of charge.
No parking available.
Packed Lunches, Car Rental, 24-Hour Front Desk, Ticket Service, Baggage Storage, Shoeshine
Newspapers, Safe, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Fort D'auvergne Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 77 reviews
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So helpful staff. Best experience.
The bed was a bit like a bowl. Not comfortable. Needs a replacement. No internet in rooms.
Staff excellent,nice to have sun beds outside the room,lovely views.
No bath,old fashioned bedding,it's duvet's one like now.
excellent staff attend to your every need rooms dated but clean and tidy tea/coffee making facilites The view
The only thing I didn't like really was one of the waitresses, she was quite rude about us sitting on a four table when there was only two of us as we were told to sit anywhere and the table was near the window, most of the two tables were away from the window.
very clean and presentable hotel , staff really helpful and polite , food was nice and well presented and food and drink prices were reasonable , views from sea rooms were relaxing . they do sell the parking scratch cards which saves u having to go to hunt for shops to buy them.
no wifi in rooms big let down, we all had to use room next to reception, they need to sort this one out . parking is a bit of a pain as had to park in public car parks about ten minutes away. they have a lift but you still need to use stairs from lift to rooms not ideal with heavy cases or disabled
THE POSITION THE VIEW FROM OUR BEDROOM BREAKFAST STAFF SWIMMING POOL
HAD T O ASK FOR SHEET CHANGE AFTER 10 DAYS! HOTEL KNEW IT WAS OUR GOLDEN WEDDING BUT ALL WE GOT WAS A COMPLIMENTS SLIP FROM MANAGEMENT. WE DINED THAT NIGHT IN ROYAL YAGHT HOTEL AND THEY GAVE US FREE CHAMPAYNE!
Lovely location, staff very helpful, great breakfast. Enjoyable stay.
Rooms very clean, but a little outdated. Bathroom clean but shower could have been better
The bed was comfortable and clean. Breakfast was excellent.
The decor was very tired, in need of updating.
Friendly staff, Great buffet breakfast, Clean & comfortable room, Good entertainment in Bar
Wish there was Air-con in room, but that`s the weather, not the hotels fault
- Location, location, location. - Indoor pool, although small, perfect for finishing off the day. - Breakfast felt relaxed - not busy. - Helpful staff when it came to the storage of hired bikes. Useful court-yard within the confines of the hotel.
- Having wifi in only one reception room (which the advert omits) is well behind the times. This room was busy everyday with all age groups trying to conduct everyday business on tablets, phones, laptops etc. - Hotel's presentation is tired in terms of style and approach. Hotel is clean and tidy but very old fashioned; dated carpets throughout, sheets and blankets instead of duvets on beds, dated sitting chairs in public rooms, no aircon in rooms - rooms uncomfortably warm at night. - The majority of the other guests during our stay seemed to be retired. No problem with this at all but gives a flavour for the hotel's customer base. - I get the sense the staff paid no attention to my request to have our childrens' room next to ours despite early booking. Reception staff did not have our booking to hand on arrival. Same floor but three corridors away was far from ideal.
Lovely Helpful Staff
no internet in room
the staff were very friendly and helpful. The bus route was ideal and bus stop right outside the hotel. sun terrace was fab too, once we found it, thank you. Room was very spacious.
Would have preferred a better wi fi connection, very very limited but appreciated what we had but only in one lounge room.
All the staff were excellent, we only had breakfast meals and they were very good with a good all round choice of food. Over all we had a very good 5 days there and would definitely stay there again.
Although acceptable, the room was very tired, particularly the shower/toilet. The shower was very poor and definitely needs upgrading. Air-con would be a good addition in such hot conditions and the addition of a safety box might be a thought?
Swimming Pool Bar area Location
Central heating on in room during hot spell in July - took over two days for staff to resolve Staff did not appear to know location of our room on check-in Room including bathroom - décor needs modernising Shower pressure poor
Reasonable views of the beech
Shabby 70s decor, no air conditioning, no wifi, tiny towels, horrid bathroom, poor staff, tasteless breakfast. Just an awful experience
The location and the service at the reception
In the restaurant there is a fabulous view, but the curtains take more than half of it.
Location and lounge
Bar and entertainment.
friendliness and helpfulness of the staff
the atmosphere, not the hotel's fault, but it was just not our kind of "scene"
It was very clean. The view was good.
Bathroom was a little small. Pillows (not pillow cases) could do with either laundering or replacing.
swimming pool excellent staff very helpful great location
food ran out at 7,30 on sunday night no roast beef
View from room Helpful and friendly staff Food
Could do with being a bit more modern inside Extending wi-fi to rooms instead of front lounge
Hotel on on a beautifull and quiet place
Very bright spacious room with balcony. Plenty of storage space, huge bed. Good breakfast buffet, food always hot and well cooked. Attentive staff.
Quite a walk from centre. Rather dated décor and soft furnishings. Bathroom floor creaked noisily and windows difficult to open. Evening meals had limited choice and too much bland creamed potato.
The location, the staff, the breakfasts and the communal areas.
The lack of maintenance, particularly the ill fitting windows in the bedroom which led to a howling gale in the room at times. The evening meals were very ordinary.
The staff excellent, especially the night porter. The potential is huge, with a wonderful location, but investment seems lacking, hence it sometimes seems tired.
The restaurant is good and again the restaurant staff very good, but mealtimes seem limited to suit smooth functioning at low cost. Once again, there is a wonderful potential to turn a grand old hotel into something special.
bay views, excellent breakfast, comfy bed and just a short walk to town
wifi unavailable in all rooms
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