We arrived late due to a train delay and were greeted rather sullenly by the host; we had arranged to arrive an hour in advance. She was fine once we explained why we were late for the bag drop, but all the same, I didn't really appreciate being greeted that way.
The cleanliness of the place and first-rate room: great shower, comfortable bed with extra pillows available, powerful hair dryer and reliable WiFi. Breakfast was also delicious although my sister wasn't too impressed with elements of the English breakfast, i.e. the sausage and mushroom. Staff were friendly and helpful, and the host made a point to run us through the room and facilities as well as attractions in Harrogate and nearby.