Fownes Hotel  

Having read mixed reviews, we were both really suprised at how good the hotel was. We stayed on a very quiet Sunday night (think there were only about a dozen guests!) but would be happy to return at any time. We stayed in a double room, very clean and smelled fresh. Time had been taken with making the bed etc ~ olde style hospital corners etc ~ bed was very comfy and linen spotless. Room was a good size, with the usual desk, chair, wardrobe, tea/coffee making, trouser press etc. Room was also warm and draft free, also very quiet ~ no noise from road. Hotel smelt fresh, and we saw several cleaners while there, ensuring glass was polished n floors etc spotless. Good attention to detail. Breakfast was good in the morning, staff attentive & sincere. The chef even came out after seeing me browsing the english breakfast to ask if id like anything cooked fresh (even though everything looked fine as it was) then came back into the dining room with a fresh fried egg (even though I dont eat them, it was a lovely thing to have done! Very impressed) I made two phonecalls to the hotel, once to check the booking and once to report an item left in the room ~ both calls were taken by friendly professional, friendly staff ~ this hasn't always been our experience at other hotels I can add. The central location is ideal for town and the free parking is an absolute bonus (something the nearby travel lodge and other central hotels lack, so beware of this when u are booking as parking is extortionate in worcester I think) Only slight negative observation was that the decor looks a bit tired but it was obviosuly done to a good standard when designed & although old, does not look grubby ( I know I sound obsessed with cleanliness but have had some awful experiences with unwashed linen etc in other hotel!) we would go back there no problems and would happily recommend it to anyone.

The proximity to the railway station.

Arriving to find that it was colder inside the hotel than outside.There was nowhere to meet my family that was warm and comfortable.The dinig facilities for the evening were poor and the staff had been poorly trained if at all.

The staff were excelent and very attentive.We were staying as it was our daughters graduation. Our daughter had problem in parking in the town due to the ceremony and was allowed to park at the hotel for a couple of hours.The food was very good and plenty of it, the breakfast is one of the best out of all the hotels we stay in and we stay in a lot due to my husbunds work. If you reallty want to chill out go to the green room/library take a coffee and a good book and relax.

Creaky floor in the bathroom, but it is an old building.

Friendly and helpful staff, good location for city, good car parking.

Very noisy room. Very warm on the day I stayed and opening the windows made the road noise very disturbing. Choice of too hot or too noisy so not a lot of sleep possible.

Good location.

Room not as advertized.

Ideal situation for City and Cathedral, with added value of free 24 hour residents car parking close to town.

Rooms would be noisy unless at rear. Facilities lack inspiration.

Liked central location. Main course meal on the second night included in the b&b price.

We found the bathroom to be rather outdated and in need of some tlc. The room decor was a bit tired, in particular the tv needs to be replaced with something more modern, internet access should be made available in the hotel rooms.

Excellent location. Spacious room. really comfortable bed.

Didn't have breakfast because it was really expensive - more than main course prices for dinner. Hairdryer in the room wasn't working properly.

Lovely comfortable beds good sized rooms, plus off course location.

Location - good parking

Room was very cold No directory of services in room i had to go to reception for a room service menu Reception was often left unattended during my stay My room service took over an hour to arrive

Breakfast buffet style but all fresh and kept replem all the time excellent service.

Room very cold read with a blanket round me . tv could do with updating dvd player not working. Had evening meal in a side table in the bar one girl doing the bar and taking orders .

Great location, comfortable rooms, excellent friendly staff. I have stayed at the hotel several times now and it is my first choice when visiting Worcester.

Nothing at all except having to get out of bed early because I have to catch an early train! Oh well I suppose you have to go home sometime.

The hotel has the advantage of good parking and is near to city centre. Whilst the hotel is value for money it has very little character or warmth despite the friendliness of the staff.

Lack of character or "warmth"