Fownes Hotel  

Food - excellent Great value for money

Bit tired in decor but also could be viewed as historic ! Kettle didn't work - small thing

Surcharge for Credit cards. Unhappy! Draughty - no double glazing, cold in the restaurant.

The diner and breakfast were excellent

The room was tired and the floor squeeked to an totally unacceptable level, we would not have stopped another night.

Location is central and there's a hotel car park.

Double room was more like a single and felt 'down at heel'. Windows don't open fully and it wasn't possible to cool the overheated room even with the radiator turned off. Wifi available but at extra cost. Ye Old Talbot pub nearby has a better and much cheaper breakfast and free wifi. I'll stay there next time.

I thought that when we were checking out on Sunday the person was bright, cheefull and very helpful. I did like being left to just come and go as we pleased.

I didn't like the initial checking in as the personwas not that friendly and did not welcome us to the Hotel. I feel "Welcome to the Fownes" would be nicer than "Can I help you"

Clean room. very good reception service.

Hot water too hot.

The food and staff where good

The hair dryer did not work

It was freezing , our room had no heating , the chair was broken , complained to staff in which no one was able to find a solution, let alone heaters

Comfortable friendly hotel with a touch of history about its origins and nice ambience.

room a little cold late evening and early morning

Location Friendly staff

Breakfast experience could be improved

I found the staff incredibly friendly and helpful. The hotel is clean and I love the design of it (though the hairdryers in the bathrooms are somewhat archaic and ineffectual). Even though the hotel is on the main road, the rooms are very quiet, which I found surprising - even when I opened my windows. The room was lovely and bright and had all that I needed.

My bed was rather short and though I am only 5'10", my feet hung over the end of the bed. The sockets were difficult to find and there wasn't one next to the bed for my to charge my mobile. £4 for an hour and £5 for 24 hrs of wi-fi is rather steep, as most hotels now provide it for free.

location relative to city centre

Central Location Extensive car parking Friendly and helpful reception staff

Checking out

Everything else it was cold unfriendly terrible. Worst hotel I have ever stayed in

Welcoming and relaxed atmosphere. Excellent food. Comfortable bedroom with good facilities. Reasonable costs. Very good service from staff.

Nothing.

Location.

The staff were no dedicated to their roll. We may as well have checked-in, upon our arrival, with a machine!!! We felt that breakfast was "Its there! Take it or leave it!"

The bedroom and the food. The flat screen TV.

No mixer taps in the bathroom. Would have preferred a purpose built shower.

I have stayed at the Fownes on numerous occasions and it is my first choice in the City thanks to it's excellent central location, spacious comfortable rooms and easy car parking.

Nothing

Very spacious room and hotel very close to centre of Worcester and easy to park. Staff very friendly.

Don't bother with breakfast - barely edible. Just pop into town as it is so close.

Location and free parking

Tv in the room was poor

That I was allocated a quiet room.

1. The breakfast quality, the restocking, the clearing & restring of tables were all poor. Not enough staff to cope with the numbers. 2. Having to pay for wi-fi in this day & age is antiquated & unacceptable. 3. Dinner was poor in value for money, quality & service. The dining room also had a very strong smell of curry being eaten by other guests. Strange when curry was not in the restaurant menu! 4. Overall & compared to many other hotels this one is not one I would choose to stay at again or recommend.

Clean, warm, comfortable, good for parking, close to town centre, on the canal.

permitted use of mobile phones in the dining room!!!

Food was good ,friendly and very helpful porter, waitress on Monday night was very pleasant and helpful even though she was the only one working . rooms really comfy and quiet . Free car parking

Receptionist a bit brisk not very helpful and didn't explain things (breakfast times etc. bathroom could have been a bit cleaner .

the room was clean, the bathroom was clean the diner was good reception staff was friendly.

there was no dvd player (room 215) although well advertised. The little flatscreen tv couldn't identify my media harddisk either. Room 215 is a joined room to 214. With a door in between. So I heard my neighbour snoring and coughing and even farting at 24:00, 02:00, 04:00, 06:00. The guy got out of bed at 06:00, put on his TV and I enjoyed that too. The breakfast was for free.:-) I waited one minute at the entrance of the restaurant and then finally went in, although both staff members seen me. I wanted to ask for coffee and to refill the organge juice, but despite my tries to get their attention, I was ignored. I'm not ugly, I'm not smelly, I might have looked a bit tired, though...So after breakfast I just left and made an instant coffee in my room. When I took a shower in the bath, the shower head comes at the level of my shoulders, and I'm an average guy. Fownes Hotel: thanks, not for me again.

The Breakfast, Tea & Coffee facilities, Free Parking, Spacious and comfortable rooms

No Free WiFi, Breakfast not included in price. Surcharge for credit card which was not made clear on Booking.com.