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Newest reviews for Macdonald Frimley Hall Hotel & Spa

  • James
      United Kingdom
    31 August 2014

    Room was comfortable.

    Expensive particularly food/drink in hotel.

    6.7

  • Maxima
      Netherlands
    26 August 2014

    Great location of you are looking for tranquility. Very kind and friendly staff. Great swiming pool. Rooms are very cosy.

    Only that the price for breakfast was very expensive. It should be included in the room cost.

    9.6

  • Sharon
      United Kingdom
    26 August 2014

    Rooms too hot, unable to adjust air con. Breakfast too small to accommodate all guests told to come earlier by letter posted through door. Had to wait in queque for table to be available. Not what I would have expected at this type of hotel ( having paid extra for breakfast) very disappointed with whole experience

    3.8

  • Louise
      United Kingdom
    25 August 2014

    Main building very beautiful. Good nights sleep, very clean and food good. Staff were friendly and helpful. Just wish we'd had more time to enjoy the leisure centre.

    Internet could have been faster

    10

  • Gillian
      United Kingdom
    18 August 2014

    Everything, always stay at MacDonalds hotel if possible

    Nothing

    10

  • Maree
      New Zealand
    17 August 2014

    A fabulous stay, great place, great staff, beautiful old hotel

    10

  • Carole
      U.S.A.
    10 August 2014

    Clean and comfortable.

    The rooms pictured in the advertisement much nicer than the standard budget type hotel rooms we were given. The grounds were non-existent except for a patio in the driveway. I was looking for the experience of staying in a historic site but there is very little preserved other than the lobby--at least as far as I got to see. The staff were collecting the furniture out of the hallway around us while we were sitting and reading. Not particularly relaxing.

    6.3

  • Anonymous
      Ireland
    10 August 2014

    Asked again for a garden room after spending 137£, had a very mediocre room.

    5.4

  • Alexanne
      United Kingdom
    10 August 2014

    Friendly staff

    No lifts to get to upper floors, Worn out carpets in hallways. Expensive for food & drink.

    7.1

  • Mark
      United Kingdom
    7 August 2014

    Some friendly & helpful staff Food

    Bar Prices Bar Service

    5.8

  • Mike
      Jersey
    7 August 2014

    Bedroom. Dinner. Best hotel cooked breakfast we have had for many years.

    9.2

  • Caroline
      United Kingdom
    7 August 2014

    A member of staff throwing bottles in the outside bin late at night and early morning. Woke me up

    9.2

  • Anonymous
      United Kingdom
    5 August 2014

    I liked the location, and the main hotel was fine. Staff were pretty good too.

    Loo seat was broken. Bath controls were broken for the temp and speed of the water.

    5

  • James
      United Kingdom
    17 July 2014

    The Staff End of story

    My scrambled egg had a tooth in it Did I mention it , no, Why, because it was one all thing at the end of a really enjoyable stay and to bring it up at breakfast would have spoiled our stay.

    9.2

  • Kathleen
      United Kingdom
    8 July 2014

    We got a late deal which made it good value. The hotel had a happy vibe, there was a wedding going on and it had a buzz. Really liked the lounge down stairs where there was coffee laid out. Slept very well even though we had a downstairs room which I worried might be noisy.

    I think the hotel gets very busy and then it is hard for the staff to keep on top of things. In the sauna I managed to put my foot on a plastic bottle lid that a charming guest had deposited chewing gum into. It was more liquidy and sticky than usual because of the heat- ended up with it all over my hands. Revolting.

    6.7

  • Adam
      United Kingdom
    8 July 2014

    Hairs on bed and in bathroom ( very long) room nothing like described but told executive because a sofa had been crammed in but no big bath as per photos, breakfast cold and appealing for £20 per person I would have been embarrassed to serve that at my house, staff uninterested in feedback or critasisum, left out in corner to make way for some ones wedding just a very unpleasant exsperanc fore and my 8 month pregnant partner as a last trip before birth, should have saved the £250

    3.3

  • Helen
      United Kingdom
    8 July 2014

    Breakfast was excellent.

    Room was nicely decorated, but the rest of the hotel was tired and a bit neglected. Pictures on website made it look much grander and bigger than it was.

    5.4

  • Anonymous
      United Kingdom
    7 July 2014

    Sitting in the grounds in the sunshine. Dinner at the restaurant - great staff, wonderful food. Helpful staff helped us book taxis to our function and their knowledge helped us to get this sorted very easily

    Grubby bathroom

    8.8

  • Rose
      Switzerland
    7 July 2014

    I loved the joint facilities, the grand hall, the decor and furniture was really stunning. The breakfast was lovely and had a huge choice. The staff were very nice too.

    I thought the decor in the rooms were dated and the facilities were dated too e.g. phone, hair dryer. The 'Executive Double' was not as impressive as I had hoped. It just looked like an ordinary room. The car park view wasn't great either.

    8.3

  • Maria
      United Kingdom
    5 July 2014

    Staff a delight, nothing was too much bother. Ate from the bar menu gorgeous. Had treatments in Spa best EVER. OVerall a fab relaxing weekend.

    10

  • David
      United Kingdom
    29 June 2014

    Ambience, location, food, comfy bed, fluffy towels

    Noise from upstairs, stuffy room, leaking sink, shower floods bathroom

    8.3

  • Jayne
      United Kingdom
    24 June 2014

    Staff were ok ,and hotel was clean.

    Lack of organisation at reception. resturant very small and no air conditioning. felt the hotel was tired ,decor in corridors poor.row of chairs by ladies toilet gave impression of a care home. wasnt worth £145.

    6.7

  • Jacqueline
      United Kingdom
    24 June 2014

    Lovely location, excellent staff, will be going back again.

    10

  • Shane
      United Kingdom
    23 June 2014

    Facilites and Grounds

    View from the bedroom a 1970s looking wall.

    8

  • Anonymous
      United Kingdom
    23 June 2014

    Restaurant staff were brilliant. The food was excellent. The bedroom was comfortable and clean. The hotel and grounds were very attractive.

    The room was a long walk from reception with no help with luggage. There was no hot water in the morning and the duty manager was reluctant to discount the room rate. This seemed a little petty when we had booked four rooms and will be returning to the area next year.

    6.3

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