Future Inn Plymouth  

Have stayed at this hotel on a number of occasions. However his visit was not so enjoyable; we felt that the bedlinen had not been changed since the previous occupants and also a few other smaller complaints. Happily these issues were rectified whilst we were in the restaurant. As for dinner in the restaurant there was a coach party of overseas visitors. The staff were fully occupied looking after these people and we felt that the service we received was poor.

very clean and tidy,staff friendly and helpful.We would differently recommend the hotel to our friends and family !

have stayed at this hotel before and it is good value for money, friendly staff, no noisy late night revellers and it is ideal as our family live 5 minutes away

don't think the dinner menu in the hotel is good value for money, hasn't changed in months and not vary varied and is quite expensive for the location of this hotel

it was close to my meeting venue and the room was comfortable and quiet

The evening meal was not very good but breakfast was better. The internet connection in my room didn't work and when I asked for help I was just given an alternative cable which also didn't work

Quality and comfort of the rooms (not the pillows though!). General cleanliness and clean designs of all areas. Friendly staff. Excellent value for money. Location.

Couldn't reduce the room temperature enough.

Very helpful staff

TV package is poor - a growing problem in UK hotels in General

We have stayed at the Future Inn four times but I'm not sure the breakfast is any good. We used to have at table service with a pot of tea. I was disappointed at the waiting staff after loving them a year or so ago. The bedrooms are good but we froze to death.

The room was the best I have stayed in for the money! It was very comfortable and spacious as well as :-)

Room was good. Reception good. Parking good.

I found it impossible to use the wireless broadband which had been important. The restaurant was fair value for money but lacked a bit of class which I suspect it had previously been accustomed to. Breakfast was not as good as it might be.

Convenient location for visiting family. Good size rooms and ample parking at a reasonable price.

We were quite happy although we noted some items becoming tired. We have stayed with you before.

Super for the price. Easy for car transit and really convenient for our location compared to the city center where most of the hotels are.

There were a couple of glitches (lights going out while in shower and a key card not working) although sorted easily and promptly by staff when reported.

Spacious,well furnished rooms.

During my stay, the shower didn't work in the morning and staffs didn't offer any compesations or help. I have to ask for bottle water, even then it was only 3 small bottles, waste of time not even enough for a cup of coffee. And of course they didn't tell you if the water would come back on or estimate time of fixing the water main. And When check out the staff seem to be a bit rude, and didn't apologize about the water problem. dissappoited as i am from the hospitality industry.