Gainsborough Lodge  

Cheap and cheerful Staff were friendly, room was clean and bed was very comfy

Having to check out at 10am

It was convenient for gatwick airport with transfers to and from the airport available

It is close to Gatwick Airport, it is economical, clean & friendly.

Only the fact that the building is getting a bit tired & is in need of renovation. One can only run these places for a certain amount of time before carrying out serious maintenance & decoration.

We were delayed and arrived very late at night. There was a button to ring for late night arrivals, but someone answered and seemed still asleep, and then didn't answer again. We kept ringing and waited outside (in the cold!) for at least half an hour. Eventually someone came down to leave for the airport for an early morning flight, so we managed to get inside and find our key waiting for us on the counter. They were also a little pushy about check out time (which is 10, a little early). Most hotels don't bother you if you are 10-15 minutes late to come down, but they called several times and told us there were other customers waiting to check in.

It was very dirty hotel . There was strong smell in the room Thank god I stayed 1 day .

Pleasant enough place for a nights stay before a morning flight from Gatwick. Clean room and bathroom across the hallway.

There was a taxi to the airport which was good and the staff were friendly.

The bed was the most uncomfortable bed I have slept on in a hotel.

The free transfer from Gatwick airport and return was very useful and reliable. The owner was extremely polte and helpful.the breakfast was served in a light and airy conservatory and was efficiently served and well cooked.. No grease in sight!

The decor is tired in the room we were in and bathroom needed refreshing although the bath and taps looked quite new.. The tiles need redoing. The room furniture was also a little shabby but it is not a 4* hotel and was only for one night so acceptable. Wifi only available in the lounge by reception and very bad mobile phone signal... This is location not the hotel's fault

Great for somebody needing to stay near Gatwick. Accommodations were fine for what I needed, one night near Gatwick in a comfortable and clean room.

1. Located just 5minutes from Horley train station. 2. Free Wifi 3. Beds were comfortable 4. Enough space in rooms

1. Bit expensive when compared to better hotels. 2. Does not allow eating or smoking in rooms. A fine of £50 applies. Smoking is not allowed for obvious reasons, but cannot eat in rooms does not make a sense at all.

I liked the proximity to town and the airport. I mainly stayed here so I could be ready for a flight in the morning. They provided a shuttle service so it was very convenient.

Although a very comfortable room, the heater was cranking all night and I was sweating in my room. Even though I opened a window it was no use. It was too late to contact the staff. They also claim to accept American Express and that is a lie.

I liked the fact that the Lodge is so well positioned for accessing Gatwick Airport and that outside of hours when the free transfers aren't running, the staff will arrange taxi pick ups and drop offs and as I was a mature female travelling on my own, the staff made me feel very safe and welcome. I have stayed at the Lodge on one previous occasion and after my second stay was also faultless, I would definitely stay there again.

Fair quality value room ok if you just want a cheap bed for the night.