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Gainsborough Lodge
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7.2
Top
Based on
389
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Silvestre
Solo traveller
Dublin,
Ireland
July 9, 2009
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When asked for a wake up call I was informed that there was a clock in my room. I also asked about breakfast and was informed that it wa cereal and toast even though on my confirmation a full english was included, this however does not start until after 7am |
5 |
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Mrs.ruth
Family with older children
Newbridge, Yarmouth IOW,
United Kingdom
July 6, 2009
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bedroom clean and comfortable needs a bit of decorating , restaurants near, would have been nice to be able to get a snack in the evening hotel was fine the booking procedure did not make it very clear that money had not already been taken from card over the internet |
7.5 |
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Kenneth
Solo traveller
Victoria,BC,
Canada
June 30, 2009
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pick up at the airport. friendly check in clerk.shuttle service was on time and efficicient Room was small and stuffy. Overlooking a backyard serice area |
7 |
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Jennifer
With friends
Argeles sur Mer,
France
June 28, 2009
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Staff were very pleasant and helpful. Very convenient for Gatwick Airport. |
7.5 |
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David
Solo traveller
New Maryland, NB,
Canada
June 26, 2009
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I liked the shuttle service and the assistance provided by the staff |
10 |
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Graham
Group
Port Coquitlam,
Canada
June 21, 2009
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Was only there for eleven hours overnight! |
7.5 |
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Bertram
Solo traveller
Brookline,
United States of America
June 20, 2009
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Good van connection to and from Gatwick Airport. Quiet. Booking.com indicated check-out 10 to 11 a.m. Hotel said 10 a.m. Even 11 a.m. is sometimes too early. Night clerk said staying beyond 10 a.m. would cost 5 pounds more. |
7.5 |
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Shirley
Group
Qualicum Beach,
Canada
June 19, 2009
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Location with easy walking to village for restaurants, pubs, shopping, lovely residental area with little traffic. Lodge personnel were accommodating and cheerful (in spite of 20 people in group arriving all at once & with different likes,dislikes)! Communal room, good sofa/T.V. No elevator and difficult carrying bags up 3 flights of stairs especially for those with leg problems, altho' staff assisted with bags for them (even tho' it was stated you were to carry your own bags). We were only there one night and didn't have time to use all the facilities, e.g. breakfast room. |
7.5 |
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Victor
Mature couple
Plymouth,
United Kingdom
June 18, 2009
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Helpfulness of staff in explaining local facilities and arranging free pick-up from, and return to Gatwick. |
9 |
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Eileen
Mature couple
Beeton,
Canada
June 18, 2009
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We enjoyed that it was very close to the airport for us, the staff were very frieldly. Only that the bathroom was a little small |
9.5 |
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Robyn
Family with older children
Church Point,
Australia
June 18, 2009
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quiet convenient locstion clseo to Gatwick airport - suited us fine breakfast was not quite as good as expected |
8.5 |
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Phillippa
Solo traveller
exeter,
United Kingdom
June 17, 2009
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The staff are always willing to help and be of service |
6.5 |
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Jane
Solo traveller
London,
United Kingdom
June 17, 2009
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Very helpful staff: when I arrived with a huge suitcase, my room was changed from 2nd floor to ground floor, without me asking. Room had an odd smell, due to a drain outside, near the window |
9 |
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Anonymous
With friends
United Kingdom
June 17, 2009
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The staff went to extra lengths to accommodate even though I made an error when booking. Close to airport allowing sleep before early flight. The plumbing in my room was noisy. |
7.5 |
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Mark
With friends
Nottingham,
United Kingdom
June 14, 2009
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we only had a stop-over for the next day flight, but had a flet battery when we returned, the staff were very helpful and got the car going. |
7.5 |
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Jean
Mature couple
Gooderstone, Norfolk,
United Kingdom
June 13, 2009
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We thought the service and the car taken in storing our car was excellent.we will certainly stay again. |
10 |
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Anonymous
Group
Canada
June 12, 2009
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Convenience, Close to the airport with shuutle. Rooms were small |
7.5 |
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Jane
Solo traveller
Cleethorpes,
United Kingdom
June 10, 2009
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The staff are very friendly and helpful. The breakfast was excellent. Free shuttle to airport all day and not expensive by taxi at night. Clean and comfortable. Ideal for overnight when using the airport. |
8.5 |
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George
Solo traveller
Gibraltar,
Gibraltar
June 9, 2009
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Convenient for Gatwick airport |
8 |
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Charlie
Mature couple
Bristol,
United Kingdom
June 8, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Barry
Solo traveller
plymouth,
United Kingdom
June 5, 2009
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The man who greeted me was very helpful and helped me decide to stay again if I am in the area. I found the parking outside the hotel for my Bus was very handy |
8.5 |
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Sally
Solo traveller
Katoomba,
Australia
May 31, 2009
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friendly staff |
8.5 |
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James
Solo traveller
FARINGDON,
United Kingdom
May 29, 2009
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Classification list omits "Airport Hotel" Gainsborough Lodge is ideal for people who are flying early or arriving late at Gatwick Airport. Fast, free (after 09:00) Gatwick Airport transfers, cheap parking, friendly and helpful staff. Indian restaurant 3 minutes stroll from hotel is excellent. Larger, brighter sign would be helpful - I missed it twice. Otherwise no complaints at all. |
7.5 |
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Gerald
Mature couple
Pensacola,
United States of America
May 28, 2009
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Staff was friendly and courteous. Breakfast was cooked to order. Great value for the money. Room was a little small and could use a makeover. |
7.5 |
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Claire
Family with young children
Cambridge,
United Kingdom
May 28, 2009
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Staff were very friendly and helpful. Cooked breakast was perfect. Transfer service between Gatwick airport and hotel were effortless room was a bit shabby, but it was clean and inviting. A full redecoration programme of guest house is ongoing at present so that will improve. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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