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Newest reviews for Gainsborough Hotel

  • Fernando
    August 23, 2014


    Room surface


  • Michael
    August 17, 2014

    Nice placement, very dedicated staff, nice interior

    I needed an early breakfast on a saturday, but wasn't offered any coffee or tea.....


  • Steve
      United Kingdom
    August 14, 2014

    Value for money

    Had to wait a long time for my booking to be found. Shower needed replacing


  • Marian
      United Kingdom
    August 13, 2014

    Close proximity to buses and tube station.

    Room did not have a view. Window looked on to some sort of chimney.


  • Stephanie
      United Kingdom
    August 5, 2014

    Décor was ok

    Just a bit tatty in the bathroom, floor, blinds


  • Maria
    August 3, 2014

    Location was great. Walking distance to South Kensington tube station, Natural History and V&A museums. Staff were very helpful and accommodating. Place is clean.

    No aircon considering the price.


  • Barry
      Isle of Man
    July 31, 2014

    Good location and price

    Rooms were a bit noisy but slept ok


  • Katie
      New Zealand
    July 29, 2014

    Clean, comfortable, central and everything worked well


  • Anthony
      United Kingdom
    July 21, 2014

    room facilities

    pay-for wi-fi loose toilet seat inefficient air-con


  • Jean
      United Kingdom
    July 15, 2014

    Location and staff were excellent and made the stay very enjoyable

    The single room was very, very small - so much so I had to 'plan' visits to the wardrobe/opening drawers etc. it was a bit like being in a small box!! The shower would also have benefitted from updating the on/off dials


  • Emma
      United Kingdom
    July 14, 2014

    Location was good

    Bed was as hard as the floor Bathroom was falling apart Most of the staff couldn't speak English very well


  • Kristoffer
      United Kingdom
    July 6, 2014

    + Location to South Kensington tube. + Able to check in very late. + Good shower. + Clean.

    - No window in room.


  • Julia
    July 6, 2014

    Location Comfort Room size Room facilities 24hr reception Hotel style

    Took a while to check in and out


  • Anonymous
      United States of America
    July 5, 2014

    The location of the hotel can't be beat, and everyone was very pleasant.

    The mattress, pillows and bathroom fixtures seem to have been preserved from the 19th century. Very uncomfortable. One other room I peeked into had a mattress so old it was v-shaped. And there was no easy way to pull blinds over the window so I woke up with the dawn each day. Finally the continental breakfast featured coffee that was full of grounds and either lava-hot or tepid.


  • Diane
      United Kingdom
    June 28, 2014

    Friendly staff and a great location in South Kensington. Lovely breakfast!

    Having to pay extra for wifi and only one device usable per token. Annoying when you want to use a phone and tablet.


  • Carina
      United Kingdom
    June 25, 2014

    Proximity to South Ken tube station;

    The amount of time wasted swiping credit card; excess amount for extras (when no minibar in room anyway); and again processing of payment on departure. Very little staff interaction.


  • Kathleen
      United Kingdom
    June 24, 2014

    Location excellent for underground and museums. Lots of restaurants nearby.


  • Catharina
    June 18, 2014

    Staff is very friendly, location wonderful: close to Chelsea Flower Show (a lovely 20 mnts walk through Kensington ans Chelsea) city, museums and park!

    I would like to have a little bit more space in my room to sit and work.


  • Damjan
    June 17, 2014

    Location is great for museum lovers! The staff changed towels everyday.

    It's an old, vorn down hotel which belongs to history. There is no kettle, no fridge, no hairdryer in the room. WIFI is so damn expensive. Why?


  • Anne
      United Kingdom
    June 15, 2014

    Brilliant location for Royal Albert Hall and museums

    Very small room


  • Tantri
      United Kingdom
    June 15, 2014

    Old decoration Air conditioning not cold


  • Anonymous
    June 14, 2014

    Location, cleanliness

    Advertised as 4 Star but clearly is not. Portable air conditioning unit was extremely loud in the room and leaked on the carpet. £10 per night extra for wifi that will only allow one system to be connected.


  • Virginia
      United States of America
    June 12, 2014

    Location! Very close to the Natural History Museum, the South Kensington Underground station, lots of cafes and restaurants. Is on a quiet street. Staff were exceedingly friendly and helpful.

    Paying for internet! Room was small.


  • Brian
      United Kingdom
    June 12, 2014


    Room very small Bathroom has seen better days Room too hot No free internet


  • John
      United Kingdom
    June 9, 2014

    Excellent location near museums, Royal Albert Hall etc. Staff helpful Continental breakfast reasonable for the price

    Wifi only available if paid for as an extra and quite expensive Bathroom plumbing not of the highest order Would have liked basic tea/coffee making facilities in room


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