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7-11 Queensberry Place, Kensington and Chelsea, London, SW7 2DL – Show map – Subway access
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264 verified reviews
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Gainsborough Hotel's staff speak: English
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Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
No parking available.
Room Service, Airport Shuttle, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Gainsborough Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 264 reviews
Value for money
Show reviews from:
Just a short walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel has a 24-hour front desk and free broadband internet.
Score from 2085 reviews Good
Well-located in exclusive South Kensington, this 4-star hotel is less than half a mile from London’s Natural History Museum and the Royal Albert Hall.
Score from 1474 reviews Very good
In London's fashionable Kensington district, The Eden Plaza is just a 5 minute walk from Gloucester Road Underground Station.
Score from 2517 reviews Good
In the center of London, a 2-minute walk from Earl’s Court Exhibition Centre, The Coronation Hotel has a 24-hour front desk and free Wi-Fi in the rooms.
Score from 495 reviews Good
Nice placement, very dedicated staff, nice interior
I needed an early breakfast on a saturday, but wasn't offered any coffee or tea.....
Value for money
Had to wait a long time for my booking to be found. Shower needed replacing
Close proximity to buses and tube station.
Room did not have a view. Window looked on to some sort of chimney.
Décor was ok
Just a bit tatty in the bathroom, floor, blinds
Location was great. Walking distance to South Kensington tube station, Natural History and V&A museums. Staff were very helpful and accommodating. Place is clean.
No aircon considering the price.
Good location and price
Rooms were a bit noisy but slept ok
Clean, comfortable, central and everything worked well
pay-for wi-fi loose toilet seat inefficient air-con
Location and staff were excellent and made the stay very enjoyable
The single room was very, very small - so much so I had to 'plan' visits to the wardrobe/opening drawers etc. it was a bit like being in a small box!! The shower would also have benefitted from updating the on/off dials
Location was good
Bed was as hard as the floor Bathroom was falling apart Most of the staff couldn't speak English very well
+ Location to South Kensington tube. + Able to check in very late. + Good shower. + Clean.
- No window in room.
Location Comfort Room size Room facilities 24hr reception Hotel style
Took a while to check in and out
The location of the hotel can't be beat, and everyone was very pleasant.
The mattress, pillows and bathroom fixtures seem to have been preserved from the 19th century. Very uncomfortable. One other room I peeked into had a mattress so old it was v-shaped. And there was no easy way to pull blinds over the window so I woke up with the dawn each day. Finally the continental breakfast featured coffee that was full of grounds and either lava-hot or tepid.
Friendly staff and a great location in South Kensington. Lovely breakfast!
Having to pay extra for wifi and only one device usable per token. Annoying when you want to use a phone and tablet.
Proximity to South Ken tube station;
The amount of time wasted swiping credit card; excess amount for extras (when no minibar in room anyway); and again processing of payment on departure. Very little staff interaction.
Location excellent for underground and museums. Lots of restaurants nearby.
Staff is very friendly, location wonderful: close to Chelsea Flower Show (a lovely 20 mnts walk through Kensington ans Chelsea) city, museums and park!
I would like to have a little bit more space in my room to sit and work.
Location is great for museum lovers! The staff changed towels everyday.
It's an old, vorn down hotel which belongs to history. There is no kettle, no fridge, no hairdryer in the room. WIFI is so damn expensive. Why?
Brilliant location for Royal Albert Hall and museums
Very small room
Old decoration Air conditioning not cold
Advertised as 4 Star but clearly is not. Portable air conditioning unit was extremely loud in the room and leaked on the carpet. £10 per night extra for wifi that will only allow one system to be connected.
Location! Very close to the Natural History Museum, the South Kensington Underground station, lots of cafes and restaurants. Is on a quiet street. Staff were exceedingly friendly and helpful.
Paying for internet! Room was small.
Room very small Bathroom has seen better days Room too hot No free internet
Excellent location near museums, Royal Albert Hall etc. Staff helpful Continental breakfast reasonable for the price
Wifi only available if paid for as an extra and quite expensive Bathroom plumbing not of the highest order Would have liked basic tea/coffee making facilities in room
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