Galgorm Resort  

Service and the contact from staff was friendly

no mobile reception inside the hotel

Nice and relaxing

A wedding that day and guest noisy in corridors until 5 am

Excellent staff who go above and beyond. Lovely food in both Gillies and the new Italian. The Spa area is the icing on the cake. And Sky Sports being available in the bedrooms is fab. Breakfast is also beautiful.

I try to come at least once or twice a year with friends or family. Would come more often if it was cheaper to stay over. I always spend a lot of money in your bars and restaurants when I'm there so to reduce the cost of staying would help. A reward scheme or discount packages for those who like staying with you often would definitely encourage me to visit more.

The spa facilities were excellent. The staff were friendly and helpful and the setting was beautiful.

The quality of the food in Gillies restaurant wasn't great. Not what we were looking for. Wish we had realised we needed to make a reservation in the River Room.

Spa treatment and facilities . Food was good and excellent service from staff .Our room was close to the spa which was good .

Queue and fairly long wait to check in .Our room had a double bed for myself and my daughter and not twin beds as expected . No other room was available and receptionist apologised . Promised an upgrade next time and we will return .

The Italian restaurant and spa

The heat of the rooms

From the first moment I stepped in through the door I knew I was in a great place. Staff were polite and helpful, rooms were excellent, food was great and the spa was total paradise. Its so good I have been twice in 3 weeks.

The staff at the resort where fantastic and met any needs we had.

Nothing bad to say at all.

Friendly and attentive staff.relaxing atmosphere.location.nice decor.easily reached and well sign posted

Drainage in shower insufficient causing flooding of soapy water onto bathroom floor which caused me to slip.two tv's and neither working.handset on bath broken.outdoor large hottub cold, apparently for some time.Not provided with dry robes after spa whilst others were, resulting in feeling cold whilst relaxing after massage.feeling of being ripped off over meal package.I Intend to complain to galgorm manor

We had an amazing 1st time experience at Galgorm & can't wait to head back again for our Wedding Anniversary. Beautiful surroundings, efficient & very helpful staff, food top notch & best Spa facilities we've ever used. Have recommended this hotel to everyone i know :-)

The spa,and food was good to, the bed very comfortable.

The bedroom could have done with a bit of up dating, a lick of paint, handles lose on window frames word robe doors would not stay closed and the bathroom fan was so noisy, poor food menue

Our stay at the Galgorm was amazing from start to finish. This was our second stay, both were for weddings. The staff were attentive and friendly and couldn't have been more helpful. The rooms were luxurious. the bathroom floor was heated and we had cosy comfortable beds. There were no cold spots in the hotel and it had the extra bonus of cosy open fires. The food was top class and quickly served We stayed in November and there was a live X factor final in the bar on the Friday night and a magician who came to our table in Gillies bar on the Sunday afternoon.

The Spa was not available to us free of charge for the rest of the day after we checked out.

Unique building with lots of history.

Not a lot to do in the area.

The place was grand in wonderful settings. Would stay there again, but on lower floors as there is no aircon throughout and people mo ed lowere and found it to be cooler.

Place needed aircon as was very stuffy, even on a cool rainy day like the day we stayed. Everything else was wonderful.

Comfortable, friendly, just a bit pricey.

Everything I was at a family wedding and it was fabulous.

Nothing

Quiet efficiency, and excellent service with no fuss. The Adair Bradley wedding could not have been managed better. Thank you.

We liked the friendly atmosphere, the open fires and the helpfulness of all the staff. The room was very comfortable and warm. The bathroom as very nice with the drench head shower.

helpful staff spotless

peace and quiet

very friendly,helpful ,food was excellent, spa is fantastic esp outside hot -tubs and the live entertainment on a saturday night. the buffet breakfast is brillant everything you can think off for breakfasteg from fresh pineapple , crepes hot breakfast etc. just brillant.!!!!!!!!!!

the only thing is getting booked on a saturday night we had to book this at least 6 months before hand.

The spa was fantastic. Could spend hours in there. Staff were very nice too. Grounds were superb. Breakfast was great as well.

Huge room had a superb view of river but was a bit "tired". Artex on walls & ceiling and cracked basin. No minibar. Also not very "cosy" when we arrived after long day - radiator in room was shut off. Staff ( esp Paul) did well to sort complaint and made us very welcome but we felt that heating should be checked before guests arrive (it's October, after all).

Beautiful setting, ambience and fab food and spa.

Later breakfast later checkout

Loved view from room, the breakfast, the comfort, the staff, the spa, very enjoyable stay all round and looking forward to returning.

Blue molded bread. Keep an eye on detail and consistency for example at turn down.

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