Gallery Hotel  

Friendly staff. Quiet room. Love the William Morris/Arts and Crafts theme, although some might find it all a bit fussy - but it was cosy and homely to me! Slightly old-fashioned and a nice retreat from the London bustle. Brilliant spot location-wise. 3 minutes walk to South Ken tube, taxis and buses galore at either end of the road, and a taxi rank. Very convenient indeed yet on a relatively quiet street.

Housekeeping was a little slack perhaps. Probably not enough staff to keep on top of such things.. Broken bedside lamp bulb in my room and a kettle that needed holding down to work. Not complaining though!

It was what I expected - disappointed that TV was ancient!

we checked in late and were hungry therefore tried to get room service using the interline line - pressing the correct number on the telephone was not working and there were no instructions on how to get through - we therefore used our own mobile phone to call reception and were told we needed to dial '9' beforehand - reception did not offer to out us through. We therefore dialled '9'and then room service but again it did not work. We therefore used our own mobile to call recepton again and ordered our food.

The location is perfect.

The décor is a bit dated, but for £75 a night I can't complain

Beautiful inside

2 person lift

That old English ambiance about the place. Room was spacious compared to recent trends for minituarization of rooms. Bathroom was quite large too. Location next to South Kensington tube station and 2 min to the museums is unbeatable. Served drinks at 11 pm at night - excellent service.

Sheet had holes. Furniture somewhat old. Breakfast cost GBP 7 additional. They also ask for GBP 20 deposit - just could not understand why!?!

Tke design of the hotel, the breakfast and the staff

The Gallery Hotel's location is convenient, the staff was helpful and the room was clean and comfortable. No complaints about the price either. In other words, I got what paid for, which is unfortunately not typical with central London hotels. A friend stayed at their sister hotel across the street (the Gainsborough) and based on what I saw of that hotel, the Gallery is the nicer of the two.

While the Gallery is a very good hotel, I don't think it's a four-star facility, which is how it's advertised. The rooms and amenities are more in keeping with what one expects from a good three-star. And parts of the hotel are showing their age - though not so much so that I'd avoid staying there in the future.

Oldy-Worldy atmosphere

Even the Queen Double room was very small

We had to pay for the wifi,which was really poor anyway:/ The rooms were old and had a bad smell. No mini bar in the room. The elevator was out of order since we arrived till we left /3 days/..

Location was great. Thea area very friendly and quiet. Excellent access to all the city.

The room was not very well maintenaned. Very thin walls.

The design of lobby

We felt the hotel was lovely, staff very accommodating.

Pity they did not celebrate the new year in any way. Perhaps a glass of bubbly to bring the new year would have been nice.

pillows