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Recently booked in Newport
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Gateway Hotel40-42 Chepstow Road, NP19 8EB Newport (Show map) Good, Score from 101 reviews“Very clean and room very comfortable”
Mike,
Hayle
Located in the center of Newport, South Wales, this newly-refurbished hotel is just a short walk from the center of the city, bus and train stations and close to highway M4. The Gateway Hotel aims to provide comfortable and memorable accommodations for your stay in Newport. It offers rooms with private bathrooms, tea and coffee making facilities, internet access points and multi-channel TV. Take the 10 minute walk from the Gateway into central Newport, which is home to a number of attractions, including Newport Castle, St Woolos Cathedral and the Newport Civic Centre. Hotel Rooms: 21
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Total Hotel Score:7.7
Based on 101 reviews Guest reviews are written by our customers after their stay at Gateway Hotel. |
Score breakdown
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Score filter |
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Hans
Solo traveler
Alsenz,
Germany
August 1, 2011
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Gateway Hotel lies near the city centre
1 out of 1 people found this review helpful, did you?
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8.3 |
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Ken
Mature couple
Leicester,
United Kingdom
June 28, 2011
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Breakfast ok Very poor decor. Not value for money
1 out of 1 people found this review helpful, did you?
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3.3 |
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Anonymous
Solo traveler
United Kingdom
January 8, 2012
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The hotel was modest but reasonable value for money, and was clean and quiet. My bathroom was particularly nice but the bedroom could have done with a lick of paint to cover up scrapes on the walls, and a hole was visible near the window where a curtain tie back had been removed. The location was useful to me as I needed to walk up to the area of the castle which was about five minutes away, an there was a fuel station almost opposite the hotel which was handy as I was running on empty when I arrived. I was pleased to see a floodlit car park behind the hotel with a tidy finished surface. The room was to the side of the building and was very quiet, and the staff were polite and helpful. Overall I was happy with the experience. Not a complaint but I found the door of my room incredibly difficult to open as I have a bad back. This may not affect fitter visitors.
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8.3 |
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Brian
Group of friends
Ebbw Vale,
United Kingdom
January 3, 2012
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Good location, rooms very comfy and well decorated.
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7.9 |
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Anonymous
Mature couple
United Kingdom
December 29, 2011
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convenience and price
Did you find this review helpful?
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9.2 |
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John
Mature couple
Saltash,
United Kingdom
December 27, 2011
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Close to Newport town centre with free parking. Helpful staff. No one around when fire alarm went of. No one around when we went for breakfast at arranged time, so gave up. Just leaving hotel when lady turned up.
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5.8 |
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Anonymous
Solo traveler
United Kingdom
December 21, 2011
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Only the location The room was not a double room it was a room with a double bed and there is no staffed reception
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5.4 |
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Arthur
Mature couple
Nassau,
Bahamas
December 10, 2011
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No heating in room
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7.1 |
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Brian
Mature couple
llanidloes,
United Kingdom
December 7, 2011
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we were very pleased with the hotel. we will stay again
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10 |
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Judy
Mature couple
Cheltenham,
United Kingdom
December 7, 2011
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Very good standard of service and condition of rooms. The rooms were newly furnished and the bed was really comfortable.The check in was great,and the breakfast was really good.Would recommend
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9.6 |
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Michael
Solo traveler
Leeds,
United Kingdom
December 7, 2011
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Combination of price and location
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6.7 |
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Anonymous
Young couple
United Kingdom
December 7, 2011
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Location was good. We requested a double bed and we were given a room with two singles.
Did you find this review helpful?
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5.8 |
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Robert
Young couple
Portsmouth,
United Kingdom
December 6, 2011
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The Gateway hotel was great value for money - it was close to Newport train station for easy links into Cardiff - about a 5-10 minute walk maximum. The hotel room was lovely, we had the attic converted room and was very nice with coffee / tea facilities, ironing board, iron, heated towel rails, modern shower, nice size double bed and a flatscreen wall mounted for bed time viewing with a nice sized window also. Great cooked breakfast in the morning too - worth the £5 extra pp for the decent breakfast - great service at breakfast also. The shared access areas / stairwell could do with a lick of paint - it's a shame as I saw that first and thought, okay room is not going to be much but the room was fantastic completely the opposite so to avoid first impressions, they should match the hall decor to the high quality of the rooms.
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8.8 |
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Anonymous
Mature couple
United Kingdom
December 5, 2011
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Hotel was on the main street with private parking, staff were friendly. Breakfast was good value. Heating wasn't on in the second building this made the stay chilling instead of a cosy one.
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5.4 |
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Anonymous
Mature couple
United Kingdom
December 5, 2011
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Convenient
Did you find this review helpful?
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7.9 |
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John
Mature couple
Parcllyn,
United Kingdom
December 5, 2011
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Good central position within Newport. Nice room, well presented. Great breakfast, friendly staff. One major issue was no hand rail on steep stairway to room. Accident waiting to happen! Does not comply with Building Regulations.
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
United Kingdom
November 30, 2011
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The staff were very nice mannered and friendly. The room was clean and comfortable .
Did you find this review helpful?
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10 |
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Robert
Young couple
Blackwood,
United Kingdom
November 29, 2011
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It was value for money. No toothpaste in the toilets, No phone line connected to reception, No cctv cameras
Did you find this review helpful?
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7.9 |
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Samantha
Solo traveler
Berlin,
Germany
November 24, 2011
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Lovely, comfortable room in a convenient location. Plenty of parking spaces, and wifi worked well. The room wasn't very clean- there was dirt in the shower and behind the towel rail. Reception was not 24 hours as stated- whenever I needed something from reception there was noone there so I had to wait outside in the cold and call them on my mobile!
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7.1 |
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Anonymous
Young couple
Belgium
November 21, 2011
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Great hotel if you want to visit Newport & Cardiff. Nice room and very friendly staff. Breakfast was good enough for a hotel in Newport, so don't expect a big buffet. Be sure to try it at least once when you stay here.
Did you find this review helpful?
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7.9 |
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Anonymous
Solo traveler
United Kingdom
November 17, 2011
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The room had everything for my needs,adequate car parking and close to the town centre.
Did you find this review helpful?
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9.6 |
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Mark
Solo traveler
Torquay,
United Kingdom
November 11, 2011
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It was very clean and frendly
Did you find this review helpful?
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7.1 |
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Joe
Group of friends
Winsford,
United Kingdom
November 8, 2011
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Well organised and helpful please with an excellent cooked breakfast.
Did you find this review helpful?
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7.9 |
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Ann
Solo traveler
London,
United Kingdom
November 3, 2011
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The owners of this hotel are very nice, very pleasant people. We had a good breakfast. The room was very nice. A handy location for the city centre Although I was in a refurbished annexe there were still some maintenance and house-keeping issues to be resolved. There were no instructions for the phone which was probably to be used for internal and external calls but it wasn't clear. This needs to be sorted out as a guest may need to get hold of reception, which was in another building, in an emergency. There was also no fire escape instructions in the room. .
Did you find this review helpful?
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5.4 |
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John
Young couple
liverpool,
United Kingdom
October 3, 2011
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Very helpful staff.
Did you find this review helpful?
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9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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