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Gatwick Cambridge Hotel
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When would you like to stay at the Gatwick Cambridge Hotel?
Top
Based on
233
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Timothy
Solo traveller
San Pedro De Alcantara,
Spain
November 29, 2009
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Staff were polite and helpful, rooms were adequate, and clean, and included excellent trasfer service to terminal. Good value for money. |
8 |
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Patrick
Solo traveller
St. John, Jersey,
Jersey
November 28, 2009
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Polite considerate staff, good quality surroundings, nice selection on menu and food looked and taste good. WiFi could be more accessabile throughout the hotel, not just in lobby area. |
8 |
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Jonathan
Solo traveller
Lavaur,
France
November 22, 2009
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Consideration and politeness of staff to a disabled guest. The Gatwick is a very pleasant stay and convenient too for business. |
8 |
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Dawn
Mature couple
Mountain Ash,
United Kingdom
November 21, 2009
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We like the Cambridge Hotel because we travel to the States quite a lot and find it very convenient for Gatwick airport especially with the mini bus service which is excellent. The food which is making my mouth water as I write, and the attention given to us while we are there because after all this is the first day of our holiday. |
10 |
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Nicholas
Solo traveller
colchester,
United Kingdom
November 20, 2009
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Bar and dining room were both very welcoming. Room wqas comfortable, shower was excellent. No brown bread or brown toast at btreakfast,. No menu to choose from and language communication a slight problem. |
7 |
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Tracey
Mature couple
toronto,
Canada
November 12, 2009
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Fabulous airport shuttle service, very prompt and free with the room. Only a 10 min drive. Very reasonable price. They were having a "Turkish Night" in their restaurant and the music was very loud. You would want to be in a far room if you are there when this is going on. |
10 |
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Roy
Family with older children
Windermere,
United States of America
November 11, 2009
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Nice and clean There wifi connection only worked on the ground floor |
8 |
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Ian
Mature couple
KETTERING,
United Kingdom
November 9, 2009
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The staff were friendly and helpful, sorting out a couple of queries for us and the evening meal was delicious, cooked perfectly and served perfectly also! |
10 |
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Brian
Solo traveller
Cowdenbeath,
United Kingdom
November 9, 2009
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Service was very good and free uplift from airport also helps. |
10 |
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Edward
Solo traveller
Vancouver,
Canada
November 7, 2009
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Friendly service, clean rooms, good dinner and breakfast, free pickup from the airport, excellent hotel for your money. |
9 |
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Gerry
Mature couple
bicester,
United Kingdom
November 5, 2009
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easy booking close to airport free transfer |
7.5 |
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Paul
Mature couple
crowland,
United Kingdom
November 4, 2009
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I liked the fact that I can book on line and then the check in runs smoothly. We were given our room key went to our room and freshened up before going to the bar for a drink followed by a very nice meal in the dining room. |
7.5 |
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Anonymous
Young couple
United Kingdom
October 31, 2009
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It had an excellent restaurant with a good value 3 course set meal. The airport drop off and pick up was efficient. |
7.5 |
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Rodney
Solo traveller
Southampton,
United Kingdom
October 30, 2009
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staff friendly and helpful, we had to bring an extra car but no problem booking that in on arrival |
9.5 |
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Stuart
Mature couple
Bromsgrove,
United Kingdom
October 27, 2009
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Friendliness of reception staff. Excessive speed at which the return transfer from airport was made. |
7.5 |
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Yvonne
Mature couple
Swindon,
United Kingdom
October 26, 2009
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The hotel was very comfortable and clean. I chose this hotel because of the inclusive pick up and drop off from Gatwick airport and their 24hr reception. Would be happy to use it again. |
7.5 |
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Rosemary
Mature couple
STAINES,
United Kingdom
October 20, 2009
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Convenience of staying, having car parked for 2 weeks and transfers to airport. Rooms are comfortable, service professional. |
8.5 |
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Eaine
Mature couple
Swansea,
United Kingdom
October 18, 2009
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We had a warm welcome by knowledgable staff. Only staying overnight sadly we did not eat at the hotel. The shuttle service both to and from Gatwick Airport was puntual and trouble free. |
9 |
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Stephen
Mature couple
BLACK NOTLEY,
United Kingdom
October 18, 2009
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having used the hotel 10 times and having seen the renovations it is now a first rate hotel and the staff reflect a pride in the business. The collection from airport is quick and efficient. I will be using the hotel again and again! |
8 |
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Michael
Solo traveller
st brelade,
Jersey
October 18, 2009
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During my brief stay at this hotel I found the staff to be polite and friendly..The Caesar salad is delicious !! |
8 |
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Lucy
Young couple
London,
United Kingdom
October 14, 2009
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We booked a double but had a really lovely large room with big bay windows and two extra beds in, so that was a nice surprise. Really lovely and clean hotel. They let us check in late (around 1am) and have a late check out (just after midday) for no extra charge which was great, also we only waited 5 minutes for a lift to Gatwick airport which was brilliant. I suppose the only downside to this hotel is that breakfast is not included and is quite expensive to pay extra to have it. We got breakfast at the airport instead for about half the price! But aside from that it is a lovely hotel and would recommend. |
9 |
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Mark
Family with older children
neath,
United Kingdom
October 7, 2009
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We stayed before it was excellent but this time not impressed see below, due to the principle of this they have now lost my custom and I will not recommend either to friends and family sorry to say. On arrival it was late 8pm we found we had to pay for additional parking of 1 day we had booked 15 days but were told we have to pay for 16 which includes the night that we stayed? Even though it was 8pm we went for food and returned 2 hours later due to car park being full we had to park at the main entrance near the road. We were given a room on the 4th floor in the attic had to carry 3 large cases up there as there are no lifts; we did ask before hand if it was ok to leave them in car over night but advised it might not be safe to do this. I find this over charge not reasonable way to run a business since they were given flight and arrival times when we booked then you find additional charges being added when you get there. |
7 |
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Stella
Mature couple
Tring,
United Kingdom
October 4, 2009
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location and parking arrangements and friendly staff |
9.5 |
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Julia
With friends
Isle of Sheppey Kent,
United Kingdom
October 1, 2009
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Evening dinner Noise in room from kitchens below all night. The transfer from Gatwick back to the hotel was appaling it was over an hour before they came back for the rest of the party and the driver was rude and unhelpfull he left us to unload our cases. We prefer your other hotel Acorn Lodge |
5.5 |
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Anonymous
Mature couple
United Kingdom
September 23, 2009
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The location and convienience to Gatwick Airport, also the transport to airport from hotel and retrun. The helpfulness and politeness of the driver. We were only there from a late afternoon to a very early morning, & the staff were friendly & helpful. On return from holiday at arrival at the hotel and after settling account, we were unable to get a drink/food as there appeared to be no staff inattendance at the bar or on reception when we went to enquire about bar staff. Eventually the receptionist appeared and went to look for someone, but we got fed up with waiting after 10 minutes and left. Maybe they had a staff shortage or change of shift, but we think that because the receptionist had to physically look for someone was a bit old fashioned in todays hi-tech |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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