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Best Western Gatwick Moat HouseLongbridge Roundabout, Gatwick, Horley, RH6 0AB (Show map)
Very good,
Score from 942 reviews
“We have been staying at the Moat House for 10 years and have always found it to be friendly, comfortable and welcoming.”
Sally,
Westward Ho
Just half a mile from London Gatwick Airport, the Gatwick Moat House offers free Wi-Fi and a chargeable 24-hour shuttle service. Gatwick Airport Train station is just a mile away. The modern rooms feature air conditioning and tea/coffee facilities. All rooms have a TV with satellite channels and a work desk, and the private bathrooms feature free toiletries and a hairdryer. The Best Western Gatwick Moat House has a restaurant and lounge bar, offering traditional British cuisine and 24-hour room service. Cooked breakfasts are also available daily. The Gatwick Moat House runs a shuttle service to the airport. The Gatwick Express train leaves from the station, reaching central London in 30 minutes, and Crawley is a 15-minute drive away. Hotel Rooms: 125, Hotel Chain: Best Western, QMH Hotels. Most recent booking for this hotel was today at 15:35 from Ukraine.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Restaurant With Dining Menu ServicesRoom Service, Meeting/Banquet Facilities, Airport Shuttle, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Fax/Photocopying, On-Site ATM Machine, Shuttle Service (surcharge), Vending Machine (drinks)
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Total Hotel Score:8
Based on 942 reviews Guest reviews are written by our customers after their stay at Best Western Gatwick Moat House. |
Score breakdown
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Score filter |
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Michael
Mature couple
Easington,
United Kingdom
January 8, 2012
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When on special price this is a good nightstop hotel for Gatwick Airport. They have their own bus that runs every 30mins to and from the airport for £3.50 each . The rooms are clean and have all you need including 60mins free internet. Good size bathrooms as well. A 6 minute walk away using the shortcut through the churchyard is Ye Olde Six Bells pub. Lots of poor reviews but the beer was drinkable and the meal reasonably priced with free bottle of wine on the night we were there, so plenty of dutch courage for the walk back at midnight ! Hotel can book taxi to airport for £6 so if two or more this better offer and you go when you want not to the bus time.
7 out of 7 people found this review helpful, did you?
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7.5 |
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Elizabeth
Solo traveler
Green Street,
Jersey
November 24, 2011
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Close to bus as did not have car close to airport and train station town within walking distance , staff very polite and welcoming room quiet and bed comfortable and clean Can't think of any
4 out of 4 people found this review helpful, did you?
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9.6 |
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Mr
Family with older children
ST SAMPSONS,
Guernsey
May 10, 2012
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Best Western Gatwick Moat House was in easy reach of gatwick airport. All Best Western Gatwick Moat House beds where very hard and uncomfortable,the bed clothes made my entire family itch and they brought us all out in a rash we hardly slept at all! Which is unacceptable for any establishment, especialy if you need a good nights sleep for traveling, business,etc.In our case it ruined the first few days of our holiday as we were tired and took us a while to catch up on a lost nights sleep,and we could not go out in the sun until we had cleared up the rash on our skin with germolene.this was for us a once in a life time trip to Florida, with the first few days ruined by Best Western Gatwick Moat House beds.
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5.8 |
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Philip
Mature couple
Reading,
United Kingdom
May 10, 2012
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Convenient but quiet location. Friendly efficient staff. Value for money. Upgrade breakfast cost was less than pre-booked breakfast.
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9.6 |
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Julie-anne
Solo traveler
Havant,
United Kingdom
May 8, 2012
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Unable to comment on facilities due to shortness of stay - overnight convenience for catching early flight. Found staff friendly and room comfortable.
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7.1 |
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Glyn
Mature couple
Bridgend,
United Kingdom
May 8, 2012
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Convenient to Gatwick airport for a preflight overnight stay and the price was acceptable.
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7.5 |
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Ann
Group of friends
LLANELLI,
United Kingdom
May 7, 2012
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Hotel is very convenient for Gatwick,with regular buses to and fro. The rooms are clean and quite spacious and relatively quiet given the proximity to the airport and relateively high amount of fellow travellers. Would definitely stay there again.The price was also good value. Room was very warm.Air conditioning was not set to provide cool air in our room anyway. Managed to open the window to the allowed amount which did help.
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7.5 |
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Philip
Mature couple
Southminster,
United Kingdom
May 1, 2012
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Efficient transport to Gatwick airport
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9.6 |
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Angela
Group of friends
Bournemouth,
United Kingdom
April 30, 2012
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Hotel and room very clean, comfortable and staff welcoming.
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10 |
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Kieran
Young couple
Henfield,
United Kingdom
April 30, 2012
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it was very close to the airport. It was ideal for catching our morning flight from gatwick. The service is the restaurant was very good as well. there was nothing exceptional about the hotel. It is an airport hotel and it does that well!
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6.7 |
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Patricia
Solo traveler
Camposol A, Mazarron, Murcia,
Spain
April 30, 2012
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I live in Spain, so fly into uk before flying out on holiday from Gatwick or Heathrow and I find the Moat House convenient, good value and helpful friendly staff.
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9.2 |
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Theodora
Solo traveler
Auckland,
New Zealand
April 29, 2012
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Very convenient and reasonably priced.
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8.8 |
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William
Mature couple
edinburgh,
United Kingdom
April 28, 2012
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We have stayed at this hotel before and were in the past very pleased with the service and facilities. This visit we were unhappy because the room was vastly overheated and there was no way to cool the room down even by opening the windows. We spent a very uncomfortable night, and in retrospect should have demanded another room.
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6.7 |
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Xiaowei
Solo traveler
COVENTRY,
United Kingdom
April 27, 2012
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close to the airport
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7.1 |
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Ivor
Solo traveler
champagnemouton,
France
April 27, 2012
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It is ideal if you have any early flight from gatwick as the hotel is less than 10 minutes from the airport and the bus goes every 15 minutes. There is a bar and a resturaunt also.
1 out of 1 people found this review helpful, did you?
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10 |
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Kevin
Mature couple
Luton,
United Kingdom
April 26, 2012
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Food was of a high standard Staff explained exactly how the car aprking system worked for my holiday and answered all the questions I had about it
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8.8 |
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Patricia
Solo traveler
portsmouth,
United Kingdom
April 25, 2012
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convience for early morning flight. food in restruant. bedroom was too hot
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7.9 |
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Stephen
Mature couple
Harrow,
United Kingdom
April 24, 2012
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Convenience to Gatwick; excellent service; reception open 24 hrs; excellent value for money and not expensive. The hotel was convenient for airport buses - i.e. close to the terminals
Did you find this review helpful?
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10 |
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Maxine
Group of friends
bristol,
United Kingdom
April 24, 2012
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Very convenient for Gatwick airport. Nice and clean, nice staff
Did you find this review helpful?
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9.2 |
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Owen
Mature couple
Southampton,
United Kingdom
April 24, 2012
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From past experience my wife and I always choose BWH where possible as we have found that they always offer reliable service at a reasonable price. . Our only criticism of the Horley hotel was that we had to wait so long for transport from Gatwick Airport, which we realise is not the hotel's fault.
1 out of 1 people found this review helpful, did you?
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10 |
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Lorraine
Mature couple
Edmonton,
United Kingdom
April 24, 2012
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The one I stayed in was at Gatwick airport and it made the transistion to the airport really easy. The staff were helpful and I am staying there again next time I go away.
Did you find this review helpful?
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10 |
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Leslie
Mature couple
Lady Lake,
United States of America
April 22, 2012
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The restaurant was very efficient and the food was excellent. access was difficult and parking was very difficult
1 out of 1 people found this review helpful, did you?
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6.7 |
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Terence
Solo traveler
Southampton,
United Kingdom
April 22, 2012
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The hotel is pleasant and the room I had was clean, quiet and comfortable. The price is attractive and the Moat House is conveniently located for early morning flights. The bus service is prompt and reasonably priced. I shall stay again. No dislikes at all.
Did you find this review helpful?
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8.8 |
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Christopher
Mature couple
deal,
United Kingdom
April 19, 2012
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We were forced into making a late booking with the Gatwick Moat House because of a problem with another hotel we had booked. We only stayed 1 night before flying out of Gatwick the next morning. The external shot of the hotel does not do it justice as it is very nice inside. The room we stayed in, although nothing exceptional, was very clean and excellent value for money. The staff were all friendly during our stay and we would particularly like to make a mention of one of the best barman we have encountered, who was so friendly.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Carole
Mature couple
Lewes,
United Kingdom
April 19, 2012
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The room was functional and the staff were efficient and friendly. In the restaurant:- The food was overcooked. The menu was limited. Not many healthy choices eg: Low carb dishes
Did you find this review helpful?
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6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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