The George Hotel  

All the staff we came across were extremely helpful. Nothing was too much bother.

The George was well located. Rooms were good size. We were stranded by the hurricane and couldn't get home, so were glad that the George could accomodate us for two nights.

Basically, it was not the luxury hotel it was supposed to be. Kind of run down looking. Room had a funny smell; shower water pooled on inside window ledges probably making the moldy smell; decor and lighting were okay (thought it was going to be a luxury hotel, so that surprised me - they made an effort at some point so the bathroom fixtures were new, but the tiling wasn't or was done cheaply); so noisy at night - parties in the hotel and parties in the street til all hours , didn't sleep for two nights, really. Housekeeping was sloppy - didn't put a top sheet on one of the beds.

On our first night we stayed in a room that was above a dumpster and on an alley which was very noisy. I ck'd with the staff the next morning and they immediately said that our room would be changed for us. I also was unable to mail our pkgs, (due to a weekend) and they kindly handled all of this for us. We were given exceptional treatment and courtesy. I wouldn't hesitate to stay again and I would certainly recommend the hotel.

We arrived a bit early for ck in, and because it was a very busy time for them, we had to qait quite a bit for our room. They were kind enough to store all of our luggage and shopping.

City centre location

Double bedroom very small, bedroom facing onto George Street noisy at night. Breakfast, got toast but no other choice of breads when we eat (9.00am). Stayed in far better 4 star hotels in europe. Overall very expensive for what we got

Location

On the Sunday they had so many guests we along with others were stuck in a room off the main breakfast area. As a consequence the food was just warm and always running out as it was served from hot trays.

The rooms were excellent and we all appreciated the champagne and chocolates. Some of the staff were excellent namely Eva on reception, Lucas the concierge and Monica in the restaurant. Nothing was too much trouble for these particular members of staff.

Ou main complaint was only the breakfast facility. We had 2 disabled people in our group of 6 and on the Saturday morning we came down to a large queue.We were told to stand and wait by a very unfriendly lady. After ten minutes I went to reception and Eva sorted us out immediately with a table. In fairness I think this was partly due to how busy the weekend was. The weekend was very expensive and I expected much more at breakfast.

I was extremely disappointed that the package I booked was not fully provided e,g, the £5 drinks voucher. The quality of the room was in no where near the value or the description. On my future trips to Edinburgh I can not see me even considering staying at the George again. As I said at the top, extremely disappointed.

Good location for shops and bars. Nice sence of history about the place. Nice room.

No parking. Quite a walk to car park and car park expensive.

Beautiful building in an excellent location.

Most disappointed: some offers for the in house bistro were pushed under our door after we went out for the vening ( so useless for us , could have been given at check in ) , following two fire evacs at 130 and three am , none of the cleaning staff were aware to not knock on doors from 8am waking guests , they did this twice , and reception staff had no manners to even apologise or ask how the stay had been at checkout . Seemed to be run on a shoestring with untrained staff and zero management competence . Given this poor staff condition the vfm rating relies purely on the building & it's location .

The hotel was centrally situated. Staff were all very welcoming, professional and helpful. Rooms were excellent, very clean and spacious. It was my husband's birthday and they put a birthday cake in the room - very nice touch. We would definitely return to the hotel again.

Very nice georgian hotel in an excellent location for all of the new town/old town offerings. Hotel staff on the whole pleasant with good services. Room was clean and comfortable, only slightly ruined by noisey builders one morning directly outside the room.

I didn't get my newspaper on the last day.... Not the end of the world, but the attitude of the receptionist was very dismissive and I felt it was my fault! Did not even offer a paper when I asked for one. Very strange.

The price booked was 208 £ including taxes for two nights. The price I paid was 238 £, Can you explain me the difference please. Thank you

Good situated for a city trip