The George Hotel

部屋も広く清潔

レセプションから遠い

トリートユアパートナーズプランだったおかげか、眺めの良い高層階だったので開放感があり良かった。フルー- ツとチョコレートのお菓子も好評でした。

客室が多いのにエレベーターが2台しかなく、ものすごく待ちます。やっと来たと思ったら満員で乗れず、朝は- 本当にイライラしました。

とにかくホテルスタッフの質が低く驚きました。四つ星でしかもこの値段を取るなら、もっとプロフェッショナ- ルなスタッフを置いてほしいです。客が大勢待っているのに、レセプションの女性スタッフは裏でお菓子を食べ- ながら話をしており、中々応対してくれません。やっとこちらに来たかと思うと、不機嫌そうな顔をしてとても- 感じが悪かったです。

一番良かったのは男性のアジア系のメイドさん（お部屋を清掃してくれる人）。朝会うと、必ず笑顔+元気に挨- 拶をくれて、きびきび働いてらっしゃいました。見かけるだけで元気をくれるようなかんじ。こんなに素敵なス- タッフがいるのに、他の部署のスタッフが台無しにしています。

会計の時、ホテル側から明細書の提示無しに料金を言われ「何で支払うか？」と聞かれたのでクレジットカード- を渡すと、このサイトで提示された料金よりも10ポンド多くとられていた。すぐに予約確認書を出して抗議し- 、精算し直したが、結局10分位かかり貴重な時間をとられた。たぶん、クレジットカードを通さないと（もし- くはPC上で支払方法をインプットしないと）明細書が出ないシステムになっているんじゃないかと思うけど、- すごく不親切。特に私は部屋から国際電話をかけていたので、言われた料金は電話料金を含んだ分だけ高いと思- ったらホテルが間違えていた。　　またすごく急いでたので７時ちょうどに朝食会場に行ったが、まだ用意されていなかった。客が既に並んでいる- のにしゃべりながら用意するスタッフ・・・。全部の用意が出来ていないならそれでいいから、時間になったら- ある物から食べさせるなど、臨機応変に対応してほしい。

観光に便利な立地。趣のある建物で、シーズンオフのせいもあろうが価格も良心的。

スタッフが持ち場におらず、他のスタッフに頼んでも「すぐに担当者が来るから」と言うだけで、探すことすら- しない。鼻にかかった慇懃無礼な話し方も、英国らしいというところか。

clean spacious rooms, and a very good breakfast choice

the bar prices

I thought the location was fantastic and the room very comfortable indeed. Probably the most comfortable hotel bed I have ever slept in!

Our bathroom fan was not working and the breakfast was cold. Service at breakfast was not very good either but the other hotel staff were excellent.

The location was impressive and very convenient for the city centre. However the lack of any parking places meant a long shlep with our bags from the nearest public car park.

The rooms are becoming quite tired. No air-conditioning and therefore the window needs to be open which lets in all the traffic noise and the bin-men noise at early in the morning. Also the biggest complaint was the lack of breakfast space in the restaurant. Having to queue up for breakfast in a 4 star hotel is totally unacceptable. I complained to the duty manager and was fobbed off with the excuse that it was "because everybody seems to come down at the same time!"

The location of the hotel was excellent. I liked the decor and the bar/restaurant.

the bed was comfortable, most of the staff were friendly and helpful, the view from the room was ok

the toilet did not flush properly, room service took ages and some items were wrong or incomplete, at breakfast the staff were clearly rushed off their feet, we were seated at a table that was already occupied. staff had cleared the tea and toast while the couple were collecting their breakfast! they returned to the table to find us sitting there! service was non existent. I had to get up and approach staff to get coffee. I did notice that the staff serving the other side of the room were very attentive however. not keen on having to queue for breakfast! have been in hotels allover Europe, including Eastern Europe, and this has never happened. and don't get me started on the flute player at 4 in the morning!

A really nice hotel, staff were extremely friendly and helpful. Rooms were a good size and extremely clean. I found the service immpecable and I would highly recommend this hotel to anybody. A really excellent stay.

sight seeing parliment and the castle

the shower that leeked a little but nothing major really