Best Western George Hotel  

VEry clean and comfortable. Food in restaurant was excellent.

The advertised free wifi did not work in our room. The hotel has been black listed by our bank so our credit cards were declined and our bank blocked all further use of them. We spent over an hour on the phone to Australia trying to gain access to funds to continue our holiday.

Friendly, good rates good location

We only stayed for one night. the room was very comfortable and we both slept well. After we checked out we were made to feel welcome to stay in the bar area for an hour as we had to wait that time for our next appointment.

Surprisingly quiet location. Good food with excellent restaurant service from friendly, smiling staff.

Unfriendly, unsmiling reception staff.

Convenience for local suburb and City centre. Comfortable bed, good breakfast. Pleasant staff. Good value

Long narrow corridors to room available at the time.

The hotel was very easy to find. The food was absolutely amazing. The best we had in England! Friendly staff. The room was clean in every corner even the walls of the toilet! An absolute great deal for the price. We often pay double for much worse!

Staff were pleasant and helpful ,with out sounding ' too trained.' There was an informal ,but organised ambience to the hotel. The room was clean ,comfortable.reasonably maintained and quite good value relative to uk hotel accomodation costs.

Part of the main course and the dessert of the evening meal ,whilst not unsatisfactory ,were rather ordinary in quality and considered overpriced.

The room was very clean and tidy, the bar staff were friendly and helpful. The breakfast was nice and of good value for money.

The night receptionist was very rude and abrupt, she didn't have any time for us and I know we wernt the only customers who wernt happy with her attitude!

Clean comfortable room with all we needed for a one night stay.

I was kept awake by a very noisy boiler or air conditioning machine. I can usually sleep through some noise but this was considerable and it is the worst night I have had in a long time

Staff were helpful, willing, always courteous. Hotel was fairly central for Norwich and had easy access to environs. The food was excellent and we appreciated the flexibility allowed with the menu. It provided good value.

We found the bedroom and bathroom overhot and were unable to turn down the radiator in the bathroom. Water continuously running through radiator in bedroom made it difficult to sleep.

Good location for shopping 10 min walk, rooms basic and clean with parking,

Asked for bottles of wine on the specials board only to be told my first ,second and third choice was out of stock . after saying get the board amended it was still reading the same offers the next day do not offer what you can not provide

Evening meal was good both days.

Lack of staff available. Incorrect invoice. Someone else's evening meal was on my bill.