Gibside Hotel  

Stayed 1 night on business trip, good location for Gateshead and surrounging area. Stayed in junior suite which was excellent.

Facilities in room were good and evening meal and breakfast excellent. The prime reason for selecting it was its proximity to the location for a family wedding. Staff helpful.

My only complaint was that my email from Booking.com stated 1200 checkout when reception phoned at 1130 asking us to vacate as they expected us to vacate by 1100, though they didn't make a big fuss about this when we explained the situation.

My recent Stay at The Gibside Hotel was a very pleasant one. The hotel was clean, staff very helpful and presentable. The Bar, Restaurant and facilities were excellent. My next trip will most definitiely be a non business trip.

We arrived on a Saturday morning and asked if there was any possibility of a room for us to change our clothes given that we were so early. The receptionist was so helpful and swapped our designated room (since it was being cleaned) with one that was available and booked us into it which was a great bonus to us and made life so much easier. We attended a function at the hotel and the service was very good. They even put out takeaway boxes for the leftover food. We also went to Paco's restaurant in the hotel during our stay and the food and the service were lovely. This was our second time at this hotel and we would definitely return.

There was nothing I did not like, however, if I were to make a negative comment it would be to say that the hotel brochure in the room was shabby and could do with being updated.

Rooms were very clean, friendly staff and an excellent breakfast. Easy and convenient parking for cars. Facilities in the room were good .

Brilliant reception from all of the hotel staff throughout - warmly welcomed and even at midnight the service was with a smile! We dashed down just in time for breakfast but waiters and waitresses extremely pleasant and did not rush us out. Great stay!

The staff were friendly and very helpful. We stayed in the junior suite which good size and nicely appointed. Would stay here again.

Exellant for the city of newcastle location is a bit out of the way but a short bus ride gets you into the city with the bus stop outside the hotel, we booked a double and commentated when we booked please confirm this is a double room and the receptionist duly did just that, she rang us to confirm just before we left our house exellant service if you ask me.

Had the worst night sleep I have ever had, next door to the hotel there is a supermarket and the air conditining units kept on going off and on all night which kept me awake . we were in room 207 we never go away to complain but this was a real pain in the prevebial, apart from this an exellant hotel quirky and clean would stay there again but next time on the right hand side away from the supermarket interferance

The best bit was the lovely food in the restaurant with the lovely Paco! The view is also fantastic from the restaurant windows at night with all the lights showing across the valley. Some of the bedrooms have this great view too.

Only the noise from the pub at the weekend can spoil an otherwise fantastic little hotel.

rooms very warm even when radiator turned off,so had to open windows and listen to all smokers talking outside,then drunks banging on doors in corridor

Pleasant staff, lively bar, nice restaurant, convenient location.

Hotel specific car parking spaces very limited.

A great nights sleep in a huge bed

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