Gipsy Hill Hotel  

The staff are warm, friendly and welcoming; nothing is a problem for them. Sandra was a star, realising that I drank Earl Grey tea she made sure I had some in my room, a personnal touch I will not forget.

Don't like hotplate breakfast food, preferred the waitress service and food cooked to order.

Friendly staff and excellent food.Comfrotable quiet room

Food was of a good standard and good value, It is close to the m5 motorway and yet is set in quiet grounds. Staff were always available but not intrusive. I felt the hotel was good value for money. There was also plenty of parking, although the hotel was not full at the time of my visit. Easy to access wifi.

My room would have benefited with better sound insulation, and some of the floor boards made a noise.

Warmly welcomed very nice room, excellent bed and shower, really nice breakfast out of the way of busy roads (very nice spot)

The staff were very friendly and welcoming, the room was warm and clean and the breakfast facilities were great.

I only have one negative point and that was the shower, it was quite dated and trickled out but that would not put me off staying again.

the room was comfortable. It had been snowing during my stay and I found that the room was warm.

The bar area looked a bit tired, as did some of the other areas in the hotel.

I was arranging a funeral, Needed friend to talk, eat etc, everyone efficient and helpful also friendly. I would recommend hotel for this alone! Special thanks to Sally on reception - a real good advertisement for the hotel.

We were in the dining room and a working group drowned out the dining room forcing us to retreat to the bar. In view of the main dining room not occupied and the main bar (facing courtyard) empty we felt a lack of planning or consideration took place . This is the only complaint but the person we were entertaining, arranges workshops and would think twice before coming to the hotel. A shame.!

The staff were obliging and very helpful when I complained. The food was good and the main house was clean and presentable.

The room initially offered was nothing like the room shown on the website. I found hair in the bath, there was mould on the bathroom walls and the general decoration of the room was poor. The tv picture was the size of a letterbox.

Room was clean.

Decoration was shabby and furniture somewhat dated.

Very large room with lots of space. Comfortable - had everything we needed but looked a bit tired. Liked the wifi and plenty of parking too

The shower curtain didn't stop a lot of water from the shower landing on the floor - obviously not the first people to have the problem as the tiles had lifted as a result. Eating breakfast at 8 - 8:30 was perhaps not the best time to eat as the traditional English Breakfast was suffering by then - e.g. scrambled egg with crusted surface.

We had to change the booking at the last minute as to who would be in our party. That was no problem. The hotel was warm and comfortable. The staff were very friendly and welcoming.

Cold toast at breakfast!

We were delighted with our stay at Gipsy Hill Hotel, as the room was very large, with a full-size lounge/couch in it and a large flat-screen television, as well as free, automatic wifi. Also, the bathroom was just that and not a shower-room only. The service was excellent, the staff were friendly and helpful, and we definitely had very good value for money (unlike a hotel we stayed at recently where we had to pay extra for wifi, extra for car-parking, and extra for breakfast).