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Best Western Gipsy Hill Hotel
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7.1
Top
Based on
53
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with older children
United Kingdom
July 11, 2009
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Breakfast service and quality very good; bar and restaurants friendly and food menus were varied and well priced. The grounds are pleasant and the hotel has a country feel about it. Location is not well sign posted from the M5 junction and the access lane requires the hedge rows trimming. Rooms in the outer building (coach house) need some minor repairs. |
6 |
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Philip
Solo traveller
Newcastle under Lyme,
United Kingdom
July 5, 2009
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Nice hotel, in nice location. Easy access into Exeter City Centre Poor Signage, if didn't have Sat. Nav. very difficult to find |
8 |
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David
Group
Brentwood,
United Kingdom
July 5, 2009
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This reviewer provided a score but did not have any comments |
5.5 |
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Anonymous
Solo traveller
United Kingdom
July 4, 2009
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The hotel is set in very pretty gardens, which were lovely to enjoy in the evening at the end of a long working day. |
8 |
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Geoffrey
Mature couple
Whaley Bridge, High Peak,
United Kingdom
July 2, 2009
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This reviewer provided a score but did not have any comments |
7 |
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David
Solo traveller
BRIGHTON,
United Kingdom
June 22, 2009
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This is my third time at Best Western Gipsy Hill - I find it comfortable trouble free - Good breakfast, friendly staff - good position for Exeter and the motorway etc |
7.5 |
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Nick
Mature couple
Marlborough,
United Kingdom
June 20, 2009
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Very peaceful A little dated |
7 |
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Ruth
Solo traveller
Camborne,
United Kingdom
June 2, 2009
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Very friendly and welcoming staff, particularly in the dining room. Lovely gardens, although I did not have time to take advantage of them! Useful to have free WiFi in the bar and bedrooms - although I could not access it in my room. The hotel felt safe and as a lone traveller, I felt secure. I was placed in the bungalow outside the main hotel. The bathroom was immaculate, but the taps very difficult to use, and there were no towel rails. The actual bedroom was rather dated and the television did not receive the two main channels - when I reported this, I was told the hotel was not ready for the digital switchover. Having access to a radio for the news would have been very helpful. |
5.5 |
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Donna
Solo traveller
Dunstable,
United Kingdom
June 1, 2009
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Reception were very friendly and helpful, the staff in general seemed customer focused (though not at breakfast) Breakfast was confusing and low staffed, the hotel decor is trapped in the 1980's, the bed was uncomfortable. The idea that you have to ask reception for the complimentary items is very inconvenient especially when the room is across the car park from the reception desk. |
4 |
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Tony
Solo traveller
Trowbridge,
United Kingdom
May 31, 2009
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Staff very friendly Hotel clean and food very good |
9.5 |
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Anonymous
Young couple
United Kingdom
May 2, 2009
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They actually understood your system and were prepared to grapple with it for me. Very nice of them. |
10 |
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Anonymous
Group
United Kingdom
April 25, 2009
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I found the staff very pleasant and helpful. I felt the rooms were a bit in need of an update |
7 |
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Geoffrey
Mature couple
Whaley Bridge, High Peak,
United Kingdom
April 24, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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David
Young couple
Shepton Mallet,
United Kingdom
April 24, 2009
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Excellent full English breakfast-well done Back lawn and gardens could have done with some care and attention. |
6.5 |
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Anonymous
Solo traveller
Spain
April 20, 2009
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The bar meal was good. The bathroom was badly finished with inadequate facilities for hanging towels. A broken tile had been left on the bathroom shelf and shards of tile were on the floor. A used tube of bath gel had been left in the shower. I requested a wake-up call at 5 a.m. but did not receive one. |
4.5 |
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Frances
Mature couple
malvern wells,
United Kingdom
April 16, 2009
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The staff were welcoming, the breakfast was good. Our room was comfortable and I appreciated the inclusion of herb tea sachets with the coffee and tea. The night staff seemed absent which is a security concern - maybe you have efficient CCTV. Much of the hotel looked as though it needed a lick of paint to freshen it up, but the location was lovely - just a shame about the motorway noise in the gardens. We could hear other guests in their rooms.... |
7 |
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Stephen
Mature couple
aylesbury,
United Kingdom
April 15, 2009
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very frendly staf food exalent |
8.8 |
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Sarah
Solo traveller
Swindon,
United Kingdom
March 25, 2009
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Welcoming and very friendly. |
10 |
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Alan
Solo traveller
HENLOW,
United Kingdom
March 19, 2009
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the shower decor dated, tv on small low table, not worht 65 pounds a night compared to a premier inn |
4.5 |
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Geoff
Mature couple
Porthcawl,
United Kingdom
March 7, 2009
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restaurant food was very good. |
7.5 |
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Mark
Group
Bolton,
United Kingdom
March 6, 2009
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Relaxing well located and food was of quality not quite expected which was a nice surprise, bedroom was comfortable and i would stay again. I would have liked sky tv for the football that night which i missed. |
7.5 |
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David
Solo traveller
No.Ferriby,
United Kingdom
March 3, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Clive
Solo traveller
Mansfield,
United Kingdom
February 22, 2009
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the staff were very helpful and friendly, food was excellent, hotel in nice location with very nice grounds |
8 |
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Roger
Solo traveller
Mitcheldean,
United Kingdom
February 20, 2009
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This reviewer provided a score but did not have any comments |
4.5 |
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Annette
Solo traveller
Bristol,
United Kingdom
February 14, 2009
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Receptionist and waiter in restuarant extremely helpful The room smelt very musty and damp |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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