Gissing Hall Hotel  

Fantastic room with four poster bed and loads of space. There were 3 of us in the room and you could have fitted more in. The staff were absolutely lovely and couldn't do enough to help. I would definitely go back there.

Staff were very friendly and helpful. The room was beautiful and breakfast was excellent. Thank you!

Quiet location, unusual house. I enjoyed staying in a building with lots of character and a little quirkiness. Superior bedroom was large with two large armchairs and a small table with two chairs and decoration was good. There was a large well appointed bathroom.

Country house hotels are different and you should only choose them if that is what you want. They are not always perfect and not as up to date as they might be. If a little quirkiness is what you like then go for it, it makes a nice change. You must be prepared for facilities that can be a little variable, old houses are like that. Our shower struggled to reach a comfortable temperature and one morning went completely cold for at least a minute. However if you are looking for consistent facilities then stay at a Premier Inn, we regularly do.

I was the only guest that night and had a late arrival, no-one was there to meet me (which was fine as they had contacted me during the day to check this was ok) so as 'compensation' I was upgaded to a honeymoon suite and found a bottle if iced beer waiting for me on arrival. Very nice!!

For business-people, starting breakfast a little earlier would be useful

Room was lovely, booked the honeymoon suite after getting married..breakfast, good selection, well presented...

No reception or staff on arrival, keys and a note left on a cupboard.. Didn,t see anyone for a few hours, then it was other guests looking as bewildered as us. Bar and restaraunt was closed (6pm) was informed we should have been told on booking, which we weren,T.. (Even when I phoned up 3 days before hand to confirm, we still weren,t told) had to walk to the nearest pub, in the rain to get a meal and a drink.(no coats, as we didn,t expect to be leaving the hotel) very unprofessional........

Great food , great staff , very helpfull.

In need of a little tlc on the whole hotel , wasnt always clean , for the price we paid per night , a little over priced in view of its present condition , will look a lot better when its had a full referb , and then I would return to see how it looks

The restaurant was very good, but I wish we'd known beforehand that it would be closed the night we arrived. The most expensive room of the two rooms our family had was the more poorly fitted out, which was a little bizarre. The shower had very little pressure and was very small and awkward to use. The decor was old and dated and even had an old box tv! The other, cheaper, room had obviously been refurbished and had a lovely new bathroom fitted.

All the Staff were very friendly and accomodating, the rooms were very large , ours had a four poster bed , also the bridal suite was excellent.There was a nice lounge to relax in with a drink from the bar. A good choice of breakfast . All in all a nice relaxing stay.

A lovely rural location but all a bit tired in the rooms. Very uneven, slightly unstable floors, walls need some paint, we had a portable 12 inch colour CRT TV! The public areas were much better and the breakfast was very good!

Food quality and service.

I have stayed in the hotel on business for many years. The rooms are spacious and comfortable.

The restaurant was not open - advised in advance. The bar was not open when the hotel said it would be.

What had a lovely warm welcome and the room and hotel were really clean. They had provided extra heaters as hotel was cold and room was very spacious and had romantic decor and four poster bed and wonderful spa bath.