Gissing Hall Hotel  

Good size room with four-poster. Peaceful location.

An impressive building set in delightful East Anglian countryside. Staff friendly and helpful.

Felt like a hotel that dealt with functions (weddings, birthdays etc) rather than the individual traveller. Children attending evening 'do' able to run around the corridors and as my room was at the top of the building they found this location ideal to play hide and seek until 11.30pm! Struggled to park one evening due to party goers. Little or no atmosphere. Quite isolated location, but beautiful countryside. Expected en-suite and although I had sole use of adjacent bathroom there was only a bath as shower was not usable. Difficult to access internet.

We used the hotel as we had a family party and the location was ideal.

The hotel is mainly a wedding/conference type of location, we were the only people in that night, and although it was pleasant and staff polite, the heating was not on. Our room was warm as a heater had been put in there, but the bathroom was very cold and the hot water was very tepid.

Staff were very friendly and helpful. The room was beautiful and breakfast was excellent. Thank you!

Quiet location, unusual house. I enjoyed staying in a building with lots of character and a little quirkiness. Superior bedroom was large with two large armchairs and a small table with two chairs and decoration was good. There was a large well appointed bathroom.

Country house hotels are different and you should only choose them if that is what you want. They are not always perfect and not as up to date as they might be. If a little quirkiness is what you like then go for it, it makes a nice change. You must be prepared for facilities that can be a little variable, old houses are like that. Our shower struggled to reach a comfortable temperature and one morning went completely cold for at least a minute. However if you are looking for consistent facilities then stay at a Premier Inn, we regularly do.

I was the only guest that night and had a late arrival, no-one was there to meet me (which was fine as they had contacted me during the day to check this was ok) so as 'compensation' I was upgaded to a honeymoon suite and found a bottle if iced beer waiting for me on arrival. Very nice!!

For business-people, starting breakfast a little earlier would be useful

Room was lovely, booked the honeymoon suite after getting married..breakfast, good selection, well presented...

No reception or staff on arrival, keys and a note left on a cupboard.. Didn,t see anyone for a few hours, then it was other guests looking as bewildered as us. Bar and restaraunt was closed (6pm) was informed we should have been told on booking, which we weren,T.. (Even when I phoned up 3 days before hand to confirm, we still weren,t told) had to walk to the nearest pub, in the rain to get a meal and a drink.(no coats, as we didn,t expect to be leaving the hotel) very unprofessional........

Great food , great staff , very helpfull.

In need of a little tlc on the whole hotel , wasnt always clean , for the price we paid per night , a little over priced in view of its present condition , will look a lot better when its had a full referb , and then I would return to see how it looks

The hotel is old and shabby . Very few staff on duty and no facilities, couldn't even get a packet of crisps. Poor value for money, the hotel needs a complete overhaul.

My room was really spacious and well furnished. It was also very clean. My friends said their rooms were lovely too. There were 2 public sitting rooms and a bar - all in all a nice country hotel.

My room was only just warm enough using the maximum setting.

The getaway location in a rural Norfolk village. Beautiful setting. High quality conversion of a very old manor house into a country hotel. Very frriendly, welcoming and helpful staff.

Would have preferred more choices on the dinner menu.

Lovely location and large period room and jaccussi

Large room, therefore a little chilly. His and Her bathrobes would be great!