Glasgow Pond Hotel    

Excellent staff. Clean room, excellent food

We liked this hotel as the staff were all very friendly & it was well situated for our requirements.

The helpfulness of the staff The excellent breakfast friendly bar/restaurant pleasant rooms

nothing

All everything was beautiful

Good location. Not too far from city centre. Miss heaviest traffic when going north.

Food passable, more choice would be nicer

Good size room clean and comfortable. Decent shower plenty of hot water and good pressure.

Parking bit awkward at certain times of day due to hospital across the road. Ambulances sirens at all hours. Small lifts.

The Hotel was very clean and comfortable with excellent staff and food

There was no swimming pool

very clean good location

room very warm even with no heating on

Very good buffet breakfasts, friendly staff.

Poor wi-fi

As always the Pond is what it says on the box, clean , staff helpful, good parking, good location.

Choice of beer at the bar is very very poor, some bottles of real ale would be appreciated by my husband

Restaurant, dinner and breakfast.

Kept standing at reception for a full 10 minutes while the receptionist answered the telephone after knowing we were waiting, and he then proceeded to take all details for a room booking over the phone. Guests waiting at the desk should take precedence over the phone ringing.

Comfortable bed and great coffee at breakfast

Thumping music from the function suite but didn't go on through the night

Once inside lovely. I liked the modern contempory feel. Very helpful staff. Taxi rank very close

Outside of hotel not nice to look at particularly walking round back

Inside hotel

Outside hotel looks like an office block converted to a hotel but I'm being picky!

Easy access to public transport into town. No parking fees!!! That made a huge difference.

Good parking facilities; friendly efficient staff.

bedrooms were of a decent size as was the bathroom. breakfast was good.

only one hot chocolate sachet between two persons. Only tea and coffee and no biscuits in the morning. Should remove the table as no space for it. The room was very stuffy even with the window open.

The staff were helpful. the hotel was really clean

When we were down in the lounge area we felt that it was quite cold, maybe we were just a t a drafty bit

the bar/sofa area breakfast bar staff rooms toiletries in rooms close to m&s food shop and bistro taxi service close by

Location

N/a

Excellent staff food was very good. Enjoyable stay.

Good food and comfort

In room 120.Air conditioning outside window very noisy most of night.My wife could not sleep

Efficient no-fuss service. Pleasant helpful staff. Food excellent with attention to detail.

Excellent value for money and saved a trip home after a wedding function held in the hotel.