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The Glasshouse boutique hotel
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8.8
Top
Based on
276
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Graham
Mature couple
Morpeth,
United Kingdom
June 28, 2009
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Staff were impeccable, room with garden view fantastic, location very good. Excellent value for money. |
10 |
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Anonymous
Mature couple
United Kingdom
June 26, 2009
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the luxurious feeling being in such a gogeous hotel gave us, the room was gorgeous and made our stay feel really special!! the only thing lacking is having a restaurant or bar to relax in |
8.5 |
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Anonymous
Mature couple
United Kingdom
June 25, 2009
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friendly and informative staff. central to all things for shopping and sightseeing in edinburgh.roof top garden great fire alarm at 1am !! |
9 |
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Anonymous
Family with older children
United Kingdom
June 24, 2009
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Staff were fantastic, great personal attention and service. Room service food was good and not to pricey. Roof top garden is an excellent spot to sit and relax The twin room in which my daughters stayed was on floor two directly over an outdoor bar area and busy road junction. The noise from that and a nightclub kept them awake until 3am the first night and they bought ear plugs the next morning for the following night |
8 |
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Lerona
With friends
Dagenham,
United Kingdom
June 24, 2009
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location, style / design... very pleasent and helpfull staff. |
9.5 |
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Suzanne
Young couple
Dunbar,
United Kingdom
June 21, 2009
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Comfy bed! Small, awkward shaped room |
9 |
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Anonymous
Mature couple
United Kingdom
June 21, 2009
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Attention to detail. Very friendly,efficient staff. The roof garden was a very interesting open air space with good views. |
9.5 |
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Alan
Young couple
Crossgates, Cowdenbeath,
United Kingdom
June 16, 2009
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The welcome man at the front door was exceptionally nice. The staff were great and nothing was any trouble to them I though it was a bit overpriced |
9.5 |
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Ann
Solo traveller
London,
United Kingdom
June 15, 2009
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All staff, without exception, were very friendly and helpful without being over the top. Room service was prompt. The bed was extremely comfortable and unusually for me I got a good night's sleep. Breakfast choice was excellent. The roof garden would be great on a warm day. As a woman on her own I felt very comfortable there. |
9 |
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Anonymous
Young couple
United Kingdom
June 7, 2009
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The room was spacious and very well equipped. The staff were very friendly and efficient. |
9.5 |
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Phil
Young couple
Isle of man,
United Kingdom
June 4, 2009
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sheer luxury and a very comfy bed. Roof garden and balcony was awsome. No but could only use it as a special treat as was quite pricey |
9 |
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Scott
Young couple
Stevenston,
United Kingdom
June 1, 2009
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Myself and my fiancee stayed at the hotel to celebrate our engagement the hotel was absolutely superb and the staff were excellent. Will definitely return soon for another stay in the best hotel we have ever stayed in. We could not fault the hotel in anywayit is out of this world. |
10 |
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William
Mature couple
East Boldon,
United Kingdom
June 1, 2009
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It was very convenient. Room had a balcony which was lovely but a main road is nearby and it was noisy. Very bland and coporate in feel. a lost opportunity for some really inventive interior design. The room mini bar is outrageously expensive. The hotel operated a so called honesty bar for residents but the price encourage guests to be anything other than honest!!! Also the hotel had no record of my reservation on our arrival and we were obliged to wait for a room to be prepared. |
7 |
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Giuditta
Young couple
Roma,
Italy
May 30, 2009
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Excellent hotel, very good location (just a few minutes walk from the old town), very confortable superior room, clean and spacious, nice balcony with a view on the famous Calton Hill. Considering the very high price paid, breakfast should have been included. I know it's a five star hotel, but despite being Edinburgh a beautiful town, it cannot apply the same prices as bigger towns so my only advice is they should include breakfast in the room price. |
9.5 |
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Michael
Family with older children
Fairfax,
United States of America
May 30, 2009
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Great place to stay that fits right in to one of the worlds most beautiful cities. |
10 |
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Reinier
Mature couple
Breukelen,
Netherlands
May 26, 2009
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A good and comfortable place to stay. Kindness and service of the staff are little "over the top" sometimes. |
8.5 |
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Per
Young couple
Paris,
France
May 25, 2009
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Staff, rooms service were great, Hotel is centrally located. |
9.5 |
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Anonymous
Mature couple
United Kingdom
May 20, 2009
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The Glasshouse is a beatiful place to visit. The staff are excellent. The roof garden is tranquil; it doesn't feel like you're in the city centre. Lovely breakfast to order, not just "under the lights buffet" like so many other places. Will stay again. |
9.5 |
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Amanda
Young couple
Aberdeen,
United States of America
May 18, 2009
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There was a doorman opening the doors for their guests, which was a touch of class! The honest bar is a fantastic idea, how can you not help yourself to a drink? Breakfast was fab! Parking was a bit of a nightmare and expensive eventhough we received discount through the hotel. |
8.5 |
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Martina
Young couple
Belfast,
United Kingdom
May 16, 2009
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Welcome of the staff. Attention to detail. Luxury of hotel and sense of indulgence. The roof garden outside our room was excellent. It made our honeymoon feel really special. |
10 |
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Marion
Young couple
inverness,
United Kingdom
May 14, 2009
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The bathroom was beautiful. Staff were so lovely, helpful and could not have done more for us. Our room overlooked the stunning roof terrace which was lovely. I loved the honesty bar and the breakfast was stunning. All in all if you want a night away somewhere like the glasshouse to treat your loved one, do it! Parts of the rooms were a little shabby like the paintwork and some marks on the carpet. TV was old and could have been replaced with a more funky modern one to keep up with the hotel and films were expensive - £10.50? |
7.5 |
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Anonymous
Young couple
United Kingdom
May 13, 2009
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staff made you feel like you were the only guests there giving you 100% |
8.5 |
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Sue
Mature couple
hoylandswaine, sheffield,
United Kingdom
May 10, 2009
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the hotel upgraded our room when we checked in, as it was my partners 40th birthday, it was wonderful gesture and suprise. The staff were extremely friendly and courteous in every department. |
9.5 |
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Anonymous
Young couple
United Kingdom
May 8, 2009
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Staff were wonderful, breakfast was excellent, views from the windows (when located at the rear) were lovely onto the roof garden and Calton Hill. Bed was very comfortable, room service was good, and toiletries were fantastic Lighting was frustrating, especially bedside lights at night. Also one night was a karaoke party on the roof terrace, and the sound system bass from the cinema beneath the room was sometimes audible, but these both stopped around 11:30pm. Air conditioning was a bit rumbly too! |
7.5 |
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David
Group
BERLIN,
Germany
May 7, 2009
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Friendly & helpfull staff combined with a very intresting hotel ambiance centrally located. No hotel/airport courtsey bus & no hotel restuaunt which made our stay seem very expensive. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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