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The Glasshouse boutique hotel
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When would you like to stay at the The Glasshouse boutique hotel?
Top
Based on
277
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Catherine
Solo traveller
Aberdeen,
United Kingdom
November 1, 2009
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Excellent personal care from all staff Car park not linked to hotel. Had to walk outside in rain. |
9.5 |
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Alan
Mature couple
Aberdeen,
United Kingdom
October 31, 2009
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Hotel was very clean and modern and staff were very attentive and couldn't do enough for you |
9.5 |
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Vera
Solo traveller
London,
United Kingdom
October 31, 2009
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Being greeted by the very charming Scottish concierge wearing the trilby who added a very nice touch to the lobby. The lack of parking is inconvenient as I stayed in the Howard last time I was in Edinburgh and they actually have a parking service and their own car park. The lack of a connection between the Omni Centre and the hotel should also be considered. The fact that having driven miles, the fact that you have to leave your car, check in, then drive the car around to park then walk all the way back to the hotel is certainly not the beginning of a relaxing time nor a welcoming way to arrive at a 'luxury' hotel! It rained the two nights I was there and having to use the car during the day meant I returned to the hotel soaked every time. The two solutions I would offer is to either offer a parking service or to connect the hotel to the Omni Centre. |
8.5 |
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Gillian
Young couple
torphichen,
United Kingdom
October 28, 2009
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Both myself and my husbands stay at the Glasshouse for our 15 year anniversary was delighfull, the staff were excellent and made us feel really special. Loved the snug! The only thing to grumble abt was being charged the wrong rate on arrival. |
10 |
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Ian
Solo traveller
Sheffield,
United Kingdom
October 26, 2009
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Location and helpful staff |
7.5 |
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Christopher
Young couple
London,
United Kingdom
October 25, 2009
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Nice room Noisy room. Inclusive breakfast is continental only - this is bad value for money. |
6.5 |
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Robert
Solo traveller
Andover,
United States of America
October 25, 2009
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Not much...Location overpriced, strange layout, poor lighting, bad bed |
4 |
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Paul
Mature couple
hull,
United Kingdom
October 23, 2009
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Everything Would be good if it had its own restaurant |
9 |
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Susanne
Solo traveller
Cairo,
Egypt
October 19, 2009
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The rooms are great and the Beds are soooooo comfortable. Great choices of colors and art pieces. Extremely warm and cozy..I Will definitely come back but next time with my husband because I thought it's very romantic too. Not at all!! Definitely will recommend it to others |
10 |
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Fiona
Young couple
Port Seton,
United Kingdom
October 18, 2009
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The comfort of the bed, the friendly welcome we received, the roof top garden, friendly staff could hear the cinema I think but did not bother us |
10 |
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Alan
Mature couple
Brigg,
United Kingdom
October 14, 2009
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The opulance of the rooms and the decor Lack of facilities, dining , bar. |
7 |
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Anonymous
Solo traveller
Netherlands
October 12, 2009
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Excellent room/shower/breakfast. Very nice staff. |
9.5 |
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Anonymous
Family with young children
United Kingdom
October 7, 2009
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Lovely design features and a great roof top garden with views over Edinburgh. Friendly staff who carried through requests. Not at all suitable for small children, no restaurant, shower leaked. |
6 |
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Alan
Mature couple
edinburgh,
United Kingdom
October 6, 2009
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The staff were excellent, and the layout of the hotel was good. The honesty bar was a very warm, inviting place. The room had limited space. |
9.5 |
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Louise
Young couple
Grangemouth,
United Kingdom
October 5, 2009
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I liked the fact that you were treated like you were the only guest staying at the hotel - It was just great.... For the price I paid it felt too good to be true It would have been nice to have an actual bar in the hotel but the honesty bar was an ok alternative, but it would be nice to just pay for drinks as and when you want them. |
10 |
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Barry
Young couple
Stonehaven,
United Kingdom
September 30, 2009
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Room was very comfortable. Rooftop garden is a great view. Staff could not be nicer. Good central loction for shopping, dining etc. Drunken wedding guests shouting down the corridor at 3 in the morning was hardly the highlight of my stay. My wife was not impressed with lack of vanity mirror in our room. Apparently this is important. |
9 |
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Val
With friends
York,
United Kingdom
September 28, 2009
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The waiting staff were very helpful and polite. I think the decor is getting " tired " -- it has lost it's cutting edge. |
10 |
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Anonymous
With friends
United Kingdom
September 27, 2009
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The staff were amazing, the best I have ever encountered. The Hotel was a one off - really different - which I enjoyed very much. My room overlooked the roof garden which was wonderful. My sister did not like the fact there was no main hub, as no where to eat at the hotel, but they had a wonderful lounge area with a lovely fire and they were happy to serve food to us there, which was fantastic. Nothing was too much trouble. |
8.5 |
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Anonymous
Young couple
Ireland
September 26, 2009
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The room was serviced at regualr intervals during the day & nightly turndown service all made our stay very enjoyable!! |
10 |
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Sarah
Young couple
Harrogate,
United Kingdom
September 24, 2009
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The bed was the best I have ever slept in! It was noisy at night and we were charged for breakfast, after we left on our credit card, although we were on an inclusive rate, we were also charged for what should have been a complimentary newspaper. |
7 |
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Nicola
Young couple
lesmahagow,
United Kingdom
September 23, 2009
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it was very nice,staff at hotel were very attentive. |
8 |
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Bryan
Young couple
West Calder,
United Kingdom
September 22, 2009
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All the staff were well presented and very polite and welcoming on arrival and during our short stay I observed them liasing with guests from all over the world in many different languages which I found astonishing!! |
10 |
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Anonymous
Young couple
United Kingdom
September 22, 2009
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The central location is fantastic. The rooms are large and well laid out. Bed was very comfortable - the roof garden was amazing! |
9.5 |
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Michael
Mature couple
Norwich,
United Kingdom
September 21, 2009
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We found the Hotel to be very good,the staff very friendly and helpful and location to city ideal. |
10 |
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Douglas
Mature couple
chobham,
United Kingdom
September 19, 2009
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'Front of the house' service was excellent - other staff good accomodation very good The breakfast quality was very poor if ordering a cooked breakfast. The claim that everything was freshly cooked was certainly not true of thje dishes I ordered on two occasions |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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