Gloucester Place Hotel  

Location - handy for Marylebone Stations and Mayfair

Price - for a fairly basic hotel

not much - although it was clean

Not very helpful reception. Breakfast - full english without bacon is not a full english. extremely hard beds sharing a bathroom with another room- for the price paid other hotels offer en suite

Good price, huge room, clean, good customer service re phone call to advise room was a basement room.

The best!

Clean, good location (only 5min walk to Oxford Street), good range of breakfast, free Wi-fi

Lack of elevator which made it very inconvenient for people staying on level 3-4, moth-ball smell in Room 3, thin walled room.

Location and comfort.

Detached bathroom, even if private; long walk up several flights of stairs to the room.

Extremely good value- £49 in central London with free wifi and breakfast included.... Friendly staff. Will use regularly now.

A printed receipt would be more useful for future business trips

The staff were extremely helpful and friendly. The room was beautiful and exceptionally clean and breakfast was plentiful and very well presented. I would like to say a big THANKYOU for making our stay a very pleasant experience.

Can't think of anything that I didn't like!

Close to location visited good breakfast

being at the very top of the hotel no lift -steep stairs - The fire exit was partly covered by a wall. felt very unsafe.

The bed was not clean. The room was really really warm and big noise from the busy road even We had two windows shut down. The air conditioner was too noisy when turned on.could not turn it on otherwise no one could get in sleep. We even could hear people's breathing from next room! I booked online was €155 for two night. After we arrived charged me €175. Did not bother to ask the reception. Just want to get out the hotel. Never go back again.

location and breakfast

noisy and no en suite

The friendly attitude of the staff

The separate bathroom for the single room on the top floor. It was not made clear on Booking

the bed was so comfortable and the room was nicely decorated. staff was very helpful and kind. breakfast was good and waiting staff come to serve you coffee and fresh toast as you sit down.

I found that the cups and and the bathroom were not squeaky clean but that was just a very minor issue.

Good breakfast Helpful friendly staff

No hot water one night/morning

I liked the touch from most of the staff. Like Tedd, and the lads at breakfast.

They might need to make more meals. I didn't like that i wasover from my wen i had paid in advance, though there was apologies, i dint get an equivalent room instead i was given a room with no toilet facility within it.

The staff was friendly and guest-friendly. The breakfast was included and it was very good with a lot of choses. You could also buy a vegetarian breakfast. In addition they are located very well in London since the hotel are close to the station Baker Street, the museum Madame Tussaud, The oxford street. Nice restaurants around the hotel as well!

Location is perfect, just a minutes walk from Oxford rd, value for money - hotel + breakfast !!!

3Rd floor without elevator, for family with small child is quit challenging, can't imagine with the pram. Cleanliness is not 100% - bathroom, and decor is a bit tired.

The room was as described, and just big enough for one person. It was nice to have the bathroom, and despite it being in the hall it was great. Quiet and friendly

Internet access didn't work. Too much information was required at check-in (passport no???) which I kept to bare minimum.

Three days before our arrival we got a phone call from the hotel saying that they are moving us after two nights to the basement at first we didn't like the idea of moving but luckily it turned out for the best. The hotel was clean and the breakfast was good.. nothing too fancy but is exactly what is needed. The staff is really friendly and they helped us in anyway they could. The first room we had had a lot of space and can fit four people. The second room was smaller but was sufficient for our needs.

The first room was on the forth floor and there wasn't an elevator which meant you had to carry the luggage but the hotel staff carried them. The water flow in the bathroom in the first room was awful... it took forever to wash up but when we moved to the basement the water flow was much better.

It very strategic place and near to many restaurant

the internet connection always interrupted and very slow.they should improve that service...

Gloucester Place Hotel is located strategically in city centre, it's only 6 minutes walk to major city shopping areas, such as Primark, m&s, and many more, plenty of food, souvenir shops, taxi,etc. The place is very safe with very good security. My family and I stayed at a big comfortable room which could even accommodate more than 6 persons. In addition, the breakfast provided were just as good as we wanted and expected. The staff at the kitchen were helpful and we all were pleased, esp my boys. The officer in charge/manager of the hotel, Mr David was very helpful and cheerful from our first checkin day where he even personally assisted voluntarily to carry our big luggages to our room at first floor. Our one week stay at Gloucester Place is a memorable one. We are rather frequent travellers and this small and comfortable hotel is commendable. Thank you.

Generally my family and I just love this hotel. We couldn't expect 100 percent for a 3 stars hotel anywhere. Perhaps some little thing here and there that might need some improvement, such as to put anti-slip rubber bathmat for bath-tub.

Location is convenient. Room was large. Staff polite.

No lift and room on the top floor. Décor very tired and in need of renovation

It was the right price and where i needed it to be

The state of the furniture in the room was terrible, the wardrobe was falling to bits. The tv was perched on the top of a household refridgerator which was extremley noisy and had to be turned off. The curtains were ripped and did not fir the room windows, the carpet was discustingly dirty and old.

Location was very good, room was very comfortable,

Room could have been a bit cleaner... Separate bathroom not ideal.

The expectation create by the website and booking system was far to high,