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Pioneer Point, Winston Way, Ilford, Ilford, IG1 2WS, United Kingdom – Show map
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191 verified reviews
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WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk
Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 191 reviews
Value for money
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The apartment is very nice and comfortable but the staff is not helpful at all. Even the check in took us almost 1 hours!
Location View from the top
Long wait for the lifts! Only once in a week room cleaning!
The facility had all modern features which one could think of. kitchen included facilities like microwave, toaster,iron kettle fridge including cutlery, plates etc.eveything was like brand new. beautiful view, television lounge etc.
front door stopper required. some difficulty in setting up television. does all hotels or apartments in the UK not have a parking facility or drop off zone for cars ?
The hotel looks lovely. The staff are great. Having sainsburys right out side perfect! Apartment is finished very nice. Having someone on desk 24/7 is a great idea
Parking is awful! And expensive!, Should be free for guests. Rooms are expensive too,£390 for two nights! Beds are small doubles could just fit with my girlfriend and we are both slim people. Wifi is limited to two devices at a time which in this day and age is ridiculous when you have four young adults in the same flat. Checking in being at 3 and not offering morning check in times is crazy as we had to be somewhere by 12! Not being able to pay cash instead of card is a silly idea as groups of people will find it easier to split the bill like if at a meal.
The gentleman working in the reception was brilliant ! Very helpful ! The apartment was amazing . . will deffo visit again
The view is breathe taking. The apartment was very comfortable and fully equipped. Very quiet and nice neighborhood. Close to shopping and transportation..
Having to take the garbage out every night and then being told to separate glass and paper. Clean towels only provided after one week. The washer and dryer very difficult to operate.
I like all especially the staffs very kind and helpful. I will choose to stay on my next trip.
We enjoyed our stay because the room was so clean and facilities provided made the apartment a home away from home.
Being on the 7th floor there was a lot of noise coming from the high streets especially at night.Also it used to get hot a lot during the day and summer was gone.These odds didnt change the fact that on a scale of 9to 10, I give it an 8.
Amazing friendly staff. City view. Quality apartments.
Room was not ready on time to check-in. Main doors to enter the building were not peoperly working
close to supermarket easy walk to transport great staff
no privacy on the windows does get a little stuff in the arvo with sunset
- Good decor - Location close to station - Nice kitchen area & bathrooms - Spectacular view - Good sized apartment - Parking
- Far too hot (no AC) even though not particularly hot weather. - Check out at 10 but staff outside at 0950 pestering us to be out! - Rude note on car windscreen about parking on departure day, even though pre- agreed with reception. - Location is a bit of a shabby district. - Awkward to find car park - Carpets stained
Views of London Proximity to train station Apartment facilities Helpful staff
Apartment could have been serviced more regularly
the staff were excellent in greeting and providing support. they were very helpful in providing extra fan and hungers the flat was very clean and new
for the first week one of the left didn't work and was huge queue on the left which cases a lot of problem and you have to clime the stairs up 24th floor. This was really inconvenience and the staff seems that they can't do anything about it and took one week to fix. It will be better to add a fan for each room specially in the summer time as you can't keep the windows open in the night because of the noise and there is no A/C in the flat. If you have any electrical issues no one will attend during the weekend which is a bit inconvenience.
The only nice thing about this apartment is the apartment it's self but the smell of curry in the corridors and came through to our room was awful and the traffic going and coming back from the city was a disaster..
Everything good location close to shopping and transportation clean rooms beautiful wiev from 9 th floor
A little bit difficult to close the room
Noise from trafffic
The staff were all good and helpful, and the location.
We spent over £550 on two apartments for 6 people for my sisters hen do... The location of the apartments where good and staff ect... However in our apartment no 1002 . There where huge stains on the carpet of both bedrooms that looked like dirt . And there was a big burn ring in the kitchen work top. This did not give a good impression to my siser whos hen do it was. And seeing as we paid so much money i did not think this was acceptable.
I love the view from the living room & my bed room. The furnitures where just cool for the suite...
Lack of willingness to help. Staff work to rule. No passion in what they do.
Good high view
* Queue on the elevators to go up or down * There are 2 elevators one of them breakdown all the time one work and sometimes breakdown * 4 nights staying = twice breakdown for all elevators(go up by stars to 25th floor)
The modern look and comfort of the beds.
One of the lifts broke down and we had to go up 12 floors.
Location is perfect with good transport communication,and grocery.
ventilation is very poor and no air-conditioner,with the apartment1705 facing the rising of the sun. This makes the apartment very hot especially this summer. Cooking utensils for the apartment is very inadequate,with only 2 pots available and no frying pan,amongst other essentials. Lift provision is inadequate,as only one lift can carry up to 13 persons,considering this is a 32 floor building. Once we had to wait for over 20minutes to enter a lift.
Very spacious and clean with great views to the city.
Air conditioning would have been such a bonus, we were absolutely roasting in the apartment, even with the windows open.
Spectacular view from 31th Floor! Room equipped with anything you can need (everything for cooking, for washing, ironing...) 200 mt far from ilford Station (a trains every 10 minutes for going in London!) 30 mt far from Sainsbury's Shop (good supermarket where you can find any kind of food). *** recommended ***
No Air Conditioning on rooms. Not particulary hot but you're obliged to leave windows open to refresh and the road under is a bit noisy with many sirens). Obliged to leave room at 10'o clock the last day. No possibility to stay there 1/2 hour more.
I was pleasantly surprised by the space of the apartment. The furnishing was comfortable and facilities worked perfectly well. I was also quite pleased with ease I was able to get into Stratford and central London. The apartment is also very close to most of the shopping malls in Ilford.(A walking distance actually)
Well there was a case with the cockroach in my room. Although i must admit the staff were helpful and offered to change the room. The Wireless Internet was restricted to two users at a time.
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