I will NEVER ever book a hotel without reading the reviews first again! There is NOTHING Grand about this hotel lol! Absolutely filthy, dark & damp I had to spend half-hour cleaning it & putting clean bedding on as my daughter has bad allergy to dust.....& dusty it was! Black mould everywhere, Windows needing a good clean, shower hadn't been cleaned in what looked like years. Hairs in the shower cubicle, we went 4 days with just a wash as I wasn't going to stand in the shower cubicle never mind let my kids in it. Goodness knows if the bathroom floor had ever been cleaned, toilet roll holder broken, no toiletries like it had stated, carpet not hoovered, dirty cups in room, dirty spoon, didn't even consider making a cup of tea, furniture about 25 years old handles off one drawer never had its front on, graffiti inside the drawers & a dried in puke stain inside one drawer, lived out our suitcase which wasn't ideal with 2 kids but I wasn't putting my clothes anywhere near the drawers, 3 very dusty curtain panels hung on one rail which was squint, no lamps that worked we had a wall lamp with no covering on it & didn't work anyway, behind & under the beds were dusty the pillowcases & sheets looked clean enough but the downie cover had seen better days, had to change one of the family members rooms because it didn't lock from the inside, as soon as you opened the door from reception into the corridors the damp smell hit you, I suspected they had the laundry room downstairs with no vents for the tumble driers, I expect the ceiling to cave in one day if they carry on doing that, all the windows had condensation on them. In the dining room they had black blinds up which were always closed, the breakfast was very nice I thought, although could do with more selection of cereals & some fresh fruit, they definitely needed a new toaster machine as it burnt the toast. The corridors were freezing & draughty.
The breakfast was nice & the receptionist & lady that served us breakfast were pleasant.