눉For the room that they eventually changed into (1) the shower curtain was smelly and should be changed, and (2) the wash basin took a long time to drain. After we had freshened up on the first morning we arrived, my daughter ordered breakfast and unknown to her, the price included hot drink and hot food made to order, but nobody came to seek an order hence we didn't know but we were asked to pay in full nevertheless.
눇Staff at reception was very, very helpful, eg we gave prior notice we might arrive as early as 8 or 9am, and though they replied they would try, they were unable to guarantee they could have any room ready. We arrived at 7:30am and they managed to give us a room. That room's bath facilities were however unsuitable and they changed for us later that day after guests have checked out and another room was ready. We didn't know how to operate the stopper to the wash basin in that first room, and a pleasant lady came in, very promptly and without squirms put her hand in the water and efficiently did it for us, as well as showed us how to do it. It was s pity the second room we moved into did not use the same system.