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Gonville Place, Cambridge, CB1 1LY – Show map
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596 verified reviews
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Best Western Plus The Gonville Hotel's staff speak: Polish, Spanish, English
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Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Polish, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years are charged GBP 15 per person per night when using existing beds.
All children under 2 years are charged GBP 15 per person per night for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Best Western Plus The Gonville Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 596 reviews
Value for money
Show reviews from:
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Situated on the banks of the River Cam in historic Cambridge, this Hilton hotel offers air-conditioned rooms, the Riverside Brasserie and a health club with indoor pool and spa.
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Staff very accommodating nothing too much trouble and nice location on edge of park short walk across park to city centre
Room small dark and little space for toiletries and clothes
Friendly staff who couldn`t do it enough for you with tips on how to find your way around the city . Handy for shops ,restaurants and bars.
Nothing to dislike
Location, décor, staff, air conditioning
Windows that don't stay up and cupboard door that fell off. Our room was not cleaned on one of the days we stayed, although we were out from 11 am to 1:30 pm and again after 16:00
excellent location perfect room friendly staff
poor wifi room wasn't cleaned properly during our 4 night stay
Being able to walk into Cambridge city centre, proximity to lots of good restaurants
Could not open the bedroom window and air conditioning was a bit noisy
Staff were excellent Location was very central Very quiet in the evening Breakfast was good Rooms were very clean and comfortable
A bit short of clothes storage if staying for more than a few days - only hangers for clothes The meals menu could do with a better selection
The location is very good and the staff are excellent. I would rate it an above averaget 3.5 star hotel.
Rooms small; bathroom basic
Staff really nice always friendly rooms spacious breakfast really good
1. Size and decor of bedroom. 2. Quality of food, its preparation and the service - friendly and efficient. 3. Easy to walk to the centre of the city. 4. Availability of WiFi in the room, and the electronic services in the room. 5. The efficiency and courtesy of the staff.
1. Short in drawer space in the room. A long stay might be difficult from this point of view. 2. We found it hard to change the temperature in the room. Some of this problem might be a result that our eyes are no longer can see with acuity. Particularly in lowish light levels.
Very comfortable bed, helpful staff
Not coffee making facilities in the room
Everything was great. Clean, friendly, professional staff, comfortable, best location, FREE parking (very handy) & fab breakfast!
Nothing to dislike.
Location,friendly staff,free wifi and parking
Friendliness of the staff. Free wi-fi Well positioned for restaurants and shopping.
Room a little too small. No other dislikes.
The service was very friendly and polite. Great Breakfast!
Single beds in the twin rooms were a bit narrow. A matter of personal preference, I know, but would have liked a sheet and blanket option on the beds rather than a duvet as the duvet was too warm, leading to a hot and cold night!
Very convenient location and parking. Polite staff who dealt with a small issue promptly and to our satisfaction. Hotel had umbrellas to borrow. Prompt service at breakfast and good quality.
Loved our stay at the hotel.Staff been very helpful. Outstanding service.We would stay there again next time in Cambridge.
The man at reception was very friendly & helpful.
One of the waiters was very rude & intrusive. The shower head kept slipping down so my abdomen got a great wash!
Free car park. Attentive staff. Happy to take dogs. Air conditioning. Excellent food, dinner and breakfast.
Bathroom door kept swinging out of its runner. Poor reception on some TV channels. Very expensive drinks in the bar.
location good, easy to access attractions by foot. Staff very friendly.
Hot water seemed to be on the ration.
Well located and well appointed hotel great room and brilliant staff.
Food was excellent but a little expensive. no pool.
great breakfast, friendly staff, comfortable bed.
Had to move bedroom 3 times as we requested a quiet room - first next to lift, then by air conditioning unit.
We stayed at the hotel to celebrate our second year wedding anniversary. The staff were friendly and were able to arrange for a bottle of prosecco to be put in the room on ice and wrote us out an anniversary card. Before we arrived they advised that they would upgrade us to a superior room free of charge and it was beautiful. Nothing was ever too much for the staff to do they went above and beyond.
Friendly and helpful staff. Very good restaurant. Room clean. Excellent location. Car parking.
Air conditioner was a bit noisy.
Room nice (with bathtub), good location, friendly service, decent breakfast, reasonable price.
Nearly directly over the bed, at the ceiling, there was a very bright green LED, which was constantly on and couldn't be turned off. Sleeping would have been impossible, if I didn't cover it with adhesive tape.
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