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Best Western Plus The Gonville Hotel
Gonville Place, Cambridge, CB1 1LY – Show map
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6 reasons to choose Best Western Plus The Gonville Hotel
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609 verified reviews
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Best Western Plus The Gonville Hotel's staff speak: Polish, Spanish, English
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Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Polish, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years are charged GBP 15 per person per night when using existing beds.
All children under 2 years are charged GBP 15 per person per night for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Best Western Plus The Gonville Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 609 reviews
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Very convenient location and parking. Polite staff who dealt with a small issue promptly and to our satisfaction. Hotel had umbrellas to borrow. Prompt service at breakfast and good quality.
Loved our stay at the hotel.Staff been very helpful. Outstanding service.We would stay there again next time in Cambridge.
The man at reception was very friendly & helpful.
One of the waiters was very rude & intrusive. The shower head kept slipping down so my abdomen got a great wash!
Free car park. Attentive staff. Happy to take dogs. Air conditioning. Excellent food, dinner and breakfast.
Bathroom door kept swinging out of its runner. Poor reception on some TV channels. Very expensive drinks in the bar.
location good, easy to access attractions by foot. Staff very friendly.
Hot water seemed to be on the ration.
Well located and well appointed hotel great room and brilliant staff.
Food was excellent but a little expensive. no pool.
great breakfast, friendly staff, comfortable bed.
Had to move bedroom 3 times as we requested a quiet room - first next to lift, then by air conditioning unit.
Friendly and helpful staff. Very good restaurant. Room clean. Excellent location. Car parking.
Air conditioner was a bit noisy.
location near to city centre quality of breakfast and dinner staff were extremely helpful and polite free parking
lack of storage space
Excellent location for all Cambridge has to offer. Free parking. Hotel staff were excellent and very attentive. Breakfast was also very good.
The room The location
The wifi system
Cost of stay Bar area felt like a doctors waiting room
Nice and pretty hotel, spacious rooms, not far from the colleges, friendly staff.
No refrigerator in the room. Breakfast could be a bit more fruit-oriented.
Comfy beds good central location
Shower made bathroom floor very wet
Closeness to tourist attractions.
Although our room was not quite ready for 2pm, they had given us a beautiful room and as it was my husbands birthday, they had even left him a birthday card. Breakfast was scrumptious, fresh full English, not buffet and loads of continental/ cereals to help yourself too. The staff are very attentive and friendly. Would definitely stop there next time we visit Cambridge.
Drinks can be a little pricey, 1 bottle of Aspalls pink cider was £6.25.
friendly staff spacious room excellent breakfast easy access to all of Cambridge
no hot water for 2 days! noisy air conditioning
Warm welcome and helpfulness of staff especially Veronica and Ben. The tastefully refurbished reception and Atrium Restaurant and comfort of the bedroom.
There is nothing to dislike about this hotel.
Great location, friendly staff
The main disappointment was the mattress, the springs were a major discomfort and meant we have the most unpleasant nights sleep in years. Morning breakfast was also a disappointment, boiled or fried eggs only came hard and had to ask for them to be redone.
Friendly and attentive staff, good location for visiting the highlights in Cambridge, free parking, free wifi, good breakfast.
There was a problem with the hot water in the room on our last morning which we reported to reception. The duty manager informed us that there was a fault with the hot water throughout the hotel and gave us the option of a late check out. The problem was fixed within the hour. The staff were excellent throughout our stay; they made us feel very welcome from the moment we arrived to the minute we left.
No spa but not the end of the world as there are plenty of things to do in Cambridge.
The staff were all very pleasant and helpful. The room was comfortable with a modern, well fitted en-suite shower room. Cooked breakfast was fresh and quickly served. The cold buffet was all fresh and tasty.
Toaster could have been more effective. Didn't like to put the bread through twice for fear of burning the hotel down!
Very friendly staff. Quiet room Great location
No bath- only shower
Position. Very central for Cambridge. This was a Birthday evening with dinner at nearby Michelin 2* Restaurant. The hotel was clean and comfortable. Staff pleasant.
Whilst clean and comfortable it was not worth £161/night. Room only. It appears a Friday night would have been near £200. The staff were pleasant but the bar maid was completely untrained and unsupervised. We felt her embarrassment. The morning we were there the water went off.Left with soap in the hair. These things happen but no recompense was suggested. The lift was very uncomfortable jerking up and down. It also had a lack of ventilation. Each time we traveled in it we could smell the previous occupant. Cigarette smoke or flatulence. Afraid it was not the best of stays.
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