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Gonville Place, Cambridge, CB1 1LY, United Kingdom – Show map
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690 verified reviews
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Best Western Plus The Gonville Hotel's staff speak: Polish, Spanish, English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Polish, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years are charged GBP 15 per person per night when using existing beds.
All children under 2 years are charged GBP 15 per person per night for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 690 reviews
Value for money
Show reviews from:
Well-located in Cambridge city centre, Cambridge City Hotel is set amid historic colleges and excellent shopping. It has a restaurant, Irish pub, a gym and a sauna.
Score from 903 reviews Fabulous
Overlooking the River Cam, Arundel House Hotel is just a 10-minute walk from Cambridge’s historic centre. The Victorian hotel has a conservatory restaurant, free Wi-Fi and free on-site parking.
Score from 1290 reviews Good
Situated in the historic city of Cambridge, just 15 minutes' walk from the rail station and University colleges, this charming hotel boasts elegant accommodation and indulgent spa and wellness...
Score from 897 reviews Good
Situated on the banks of the River Cam in historic Cambridge, this Hilton hotel offers air-conditioned rooms, the Riverside Brasserie and a health club with indoor pool and spa.
Score from 550 reviews Very good
Free Parking, great breakfast and breakfast staff, small but clean room, and walk-to-everywhere location. Good value for money.
Nothing significant. The lift could do with a more frequent vacuum clean as the floor often looked dirty.
Location, atmosphere, comfortable rooms, dining experience
Poor staff reaction to a significant complaint. Blocked sink in bathroom that drained too slowly to enable sink to be cleaned so impossible to use. Immediately reported this to the front desk but no action taken that improved the situation. When complaining again the following morning during a site inspection with the duty manager it became clear that we ought to have been offered a different room as there were some that were available. So why didn’t this happen? One bed was comfortable, the other was not (lumpy).
Excellent location within easy walking distance of the City centre. Friendly and helpful staff. Comfortable room, pleasantly furnished and with generally good facilities. Choice of breakfast was excellent. We will happily recommend The Gonville to friends and family
Just a couple of small points. We both felt that the room would have benefited from additional storage such as a chest of drawers and also some coat hooks or additional hangers in the walk-in wardrobe
location room facilities staff
Bed, general space, safe suitable for laptop, good shower, excellent food
Sliding glass door to shower room was noisy. Daughter's bedroom, which was at back of hotel experienced very loud noise form outside air conditioning unit.
Rooms were pleasant and refreshed looking.
The shower situation in my room was unacceptable on any level. No screen and you have to hand hold the water source. Water everywhere in the bath. Cold and I didn't feel I could get my hair clean because I only had one had available. Awful. 12:30 am the Fire alarm went off. Everyone in the hotel was woken up. I did not get my confirmed choice of beds.
Free parking modern rooms friendly staff
The bar could have a bit more atmosphere
5 Minutes Walk into town. Good breakfast.
Fire alarm went off around midnight and whilst the staff were apologetic there was no mention of compensation for what we went through! Maybe some chocolates or a bottle of wine or just a token to make up for it!
Great location . Very spacious room clean and comfortable. Breakfast choice was a bit poor if you did not want a hot breakfast . Thought it was a bit overpriced have stayed in more luxurious hotels for a lot less
A cold, cold room on a cold winters day. Unfomfortable as a result.
Location was good and the bed was comfortable
We had two rooms, one was too hot and the other, above the kitchen and on an outside wall, was too cold and smelt permanently of food. No amount of trying with the room thermostat would correct either problem. The breakfast was very poor, although the service was good. Generally the hotel was very basic, with a slightly run down feel. The room furnishings were just about alright. The bathrooms poor. Not good value for money. The city hotel which we used last time was excellent and much better value all round!!
Mattress on bed.
Noisy air conditioning
Nice room and ensuite Pleasant breakfast
Very helpful and pleasant staff, comfortable walk to the city centre. Free parking.reasonable price for Cambridge.
We arrived slightly early at the hotel and luckily our room was ready and a member of staff showed us to our room. Hotel is in a great location, on 5 minute walk from the centre and the free on site parking is great.
We had a room on the first floor and rooms on our floor were still being cleaned in the early evening and dirty cups etc from other rooms were left outside our room. Unfortunately room our room had only been supplied with one bath towel which we only discovered when having a shower in the morning. I was also a little disappointed that the morning newspaper we were offered was not complimentary as in some other hotels.
Enthusiastic staff .
Floor of the lift was dirty all w/end. The Hotel lacks an experienced manager to direct the staff and pick up on shortfalls in service. For instance one out of six of the main course meals served was served 15 minutes late and only when we chased it up. A discount was given which was appreciated.
Excellently located for the University Colleges. Superbly presented evening dining.
Room was somewhat smaller than expected.
Central location Attractive room with a really comfortable bed Good breakfast Free parking
Shower design means whole bathroom floods each time it is used
the food the service the bed
noise near room the price!
Excellent reception staff gave a friendly greeting and great recommendations of places to eat and drink. Very helpful throughout the stay. Very central location Plenty of free parking Luxurious, clean and tidy, and turn-down service for beds with little chocolates! Very comfortable beds. Would definitely return when visiting again.
Only downside was that the room was quite warm despite being very cold outside, and as there were no heating controls I had to resort to opening window.
Staff in reception nice cheerful and friendly.
Went into bar for a late drink, staff complaining of being over worked. This is the second time this has happened, different members of staff on both occasions. Staff not rude but not very happy.
Location Hotel car park Helpful staff
Overpriced Breakfast not wonderful with queues for toast
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