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Best Western Gonville Hotel
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When would you like to stay at the Best Western Gonville Hotel?| Room type | Max | Rate |
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| Twin Room |
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Show prices |
| Single Room |
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Show prices |
| Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Garden, Non-Smoking Rooms, Elevator, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking.
Services
Room Service, Meeting/Banquet Facilities, Dry Cleaning, Fax/Photocopying.
Internet
Wireless internet is available in the hotel rooms and is free of charge.
Guest Parking
Free public parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years are charged GBP 15.00 per night and person when using existing bedding.
All children under 2 years are charged GBP 15.00 per night and person for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Best Western Gonville Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
102
reviews
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Show scores of: |
Individual guest reviews for Best Western Gonville Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Mary
With friends
Great Holland Essex,
United Kingdom
December 10, 2009
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Attractive building both in and out and although by a busy road we couldn't hear the traffic. We had a problem of our making in the room and the hotel staff dealt with it immediately; very efficient. Location was amazing and a big bonus being able to park the car En suite superb, but next to no hot water pressure, and never better than lukewarm; awful at this time of year.l thought breakfast was overpriced, staff in dining room very unfriendly,watching smileless, hovering over us virtually taking plates before we had finished and generally an unpleasant experience. |
6.5 |
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Anonymous
Mature couple
United Kingdom
December 2, 2009
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Location, clean and well presented room, spacious and quiet location Noisy fan, congested car park, breakfast too expensive |
7 |
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Jorgen
Solo traveller
Basel,
Switzerland
November 30, 2009
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The room was indeed quiet despite being in the center and the room was big. Breakfast was a bit slow and overpriced. |
7.5 |
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David
Solo traveller
Bury St Edmunds,
United Kingdom
November 30, 2009
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Fairly central for access to city centre. Free parking Relatively expensive, particularly for room only. Breakfast very expensive but good quality and efficiently served. |
6 |
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Anonymous
With friends
United Kingdom
November 25, 2009
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view from room and closeness to city centre drinks in bar expensive and main area cordoned off for evening due to a function |
7 |
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Andreas
Solo traveller
Amsterdam,
Netherlands
November 21, 2009
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Location. Close to the city centre. The hotel is in serious needs of redecoration. The water pressure of the taps was so low, I used the tub to was hands. Breakfast is overpriced for what's on offer. All in all, I do consider the value proposition of the hotel quite low. |
4.5 |
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Rachel
Group
St Albans,
United Kingdom
November 16, 2009
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the location found the reception staff to be rude |
5 |
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Timothy
Solo traveller
Altrincham,
United Kingdom
November 11, 2009
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Rooms were clean and appropriately furnished. Breakfast was acceptable. Parking was sufficient. Location was convenient and even quite appealing as it looked out over Parker's Piece. Too hot: room temperature control and ventilation need to be addressed. I asked for help from staff over this issue but still wasn't really helped properly. Breakfast was only just acceptable and over-priced. Generally, the hotel was over-priced, for what it is, even with the discount which I was able to access. |
6.5 |
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Richard
Young couple
Bedminster,
United States of America
November 4, 2009
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Location The lift was very slow and the bar food wasn't available in the evening. |
7.5 |
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Edward
Mature couple
Tunbridge Wells,
United Kingdom
November 3, 2009
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Depressing decor in room; carpets needed replacing or at least cleaning, breakfast very overpriced |
3.5 |
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Phyllis
Mature couple
Chorlton Manchester,
United Kingdom
October 21, 2009
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The hotel was within easy walking distance of the City Centre. The room was comfortable and there was sufficient parking. The staff were affable enough. We didn't eat there and therefore cannot comment on the food. The accommodation generally was pleasant. I thought that it was expensive for what it was;. our stay did not include the breakfast option.The waste bin in the bathroom had not been emptied before our arrival and there was a gungy stain on the bathroom floor - it turned out to be glue, which could not be removed. The housekeeper dealt with this professionally. My bed sheet was torn, but again it was attended to. These are minor niggles and did not detract from the pleasure of our stay. |
6.5 |
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Anonymous
Solo traveller
United Kingdom
October 14, 2009
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Nice bed and location Shower didn't work. Water pressure extremely low. Wi fi didn't work for 3 days. |
6.5 |
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Anonymous
Family with older children
United Kingdom
October 7, 2009
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friendly staff, good facilities, excellent breakfast, plenty parking in a town centre location. |
7.5 |
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Anonymous
Solo traveller
United Kingdom
October 6, 2009
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clean comfortable spacious room, wifi included, easy parking wifi password stopped working on last evening |
8 |
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Anonymous
Mature couple
Greece
October 4, 2009
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The stuff was really helpful to every request we made |
9 |
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Tony
Mature couple
Stratford upon Avon, Warks,
United Kingdom
September 30, 2009
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Reasonably convenient for walking into town centre Dusty/small bathroom/poor shower/tired furnishings/poor value for money, we did leave a note for manager |
3 |
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Anthony
Mature couple
Derby,
United Kingdom
September 29, 2009
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Its position is good and it was quiet. The room itself was spacious enough for a short stay. That breakfast was not includued in the price. £12.70 per head for those wanting only cereals and a drink is too dear. |
6.5 |
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Marilyn
Solo traveller
CARLISLE,
United Kingdom
September 14, 2009
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Leaving! Everything was fine until departure. Bill was incorrect - £300+ rather than £176 (Room cost had been paid in advance. Bill should have been for one meal at a cost of £21). Receptionist's attitude was abrupt, unhelpful and rude. The delay cause me to be one hour late for an important conference. |
8.5 |
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Anonymous
Family with older children
United Kingdom
August 26, 2009
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Friendly, well situated, display of vintage MGs as event on Reservation not recieved correctly from reservations, but hotel corrected that as best they could |
6 |
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Lucy
With friends
Hemel Hempstead,
United Kingdom
August 19, 2009
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I liked the location, it was very central and I also liked the fact that it had loads of parking It was not clean, there were cobwebs in the room and it was dusty. The room was outdated and the bar service and staff was poor. |
4.5 |
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Harry
Mature couple
Southsea,
United Kingdom
August 19, 2009
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It's location We have stayed at the Gonville many times but this time we were most disappointed. We found that your reception staff were not very accommodating ie we asked to settle our account the evening before our departure early the next day. She really did not want to do it, she said what about if you require anything else which we took offence at as there was a suggestion that we would have something ie breakfast without paying. We had already decided not to eat at the hotel when we saw the prices which we thought were exorbitant. |
5 |
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Noriko
With friends
osaka,
Japan
August 19, 2009
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We loved the breakfast at the hotel restaurant. One of the clarks at the front desk could speak Japanese, and she was very kind and helpful. Bathrooms had a plumbing problem. The water pressure of the shower was too low. The toilet sometimes did not work. |
8 |
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Annemie
With friends
Veldhoven,
Netherlands
August 14, 2009
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The bartender was very nice, compared with the rest of the staff. The location is very good, in walking distance of the city centre. The staff, they couldn't find the 2 twin rooms which I booked at the airport and kept me waiting for more than half an hour before they found 1 double and 1 twin room. Breakfast was not included in the price and that made it all overpriced. Somebody ate already from the cookies in our room. Under my nighttable I found some old plastic cup, probably not cleaned for a long time. |
4 |
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Anthony
Mature couple
Northampton,
United Kingdom
August 12, 2009
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car parking was good |
7 |
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Gordon
With friends
Petersfield,
United Kingdom
August 4, 2009
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Comfortablle beds and a good cooked breakfast. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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