West Arms Hotel  

Breakfast was good and the staff were very friendly the hotel had alot of character and beautiful scenary.

The room we stayed in was tired and damp/cold - there wasnt alot of room for the camp bed (which cost £28 extra) for my 11 year old son but it was that cold and damp in the room he had to sleep in bed with me and his dad which wasnt ideal. This hotel needs alot of money spending on it to get it up to its standard and I thought the price tag of £128.00 for the night was not good. We will not go back or recommend this hotel to anyone we know. sorry.

Brilliant location lovely food very warm & friendly staff. Clean very comfortable enjoyable weekend. Will be returning.

Great staff, apart from the Manager, top quality food and lovley location

The room we booked was described as featuring a separate lounge, a sleigh bed and a luxurious bedroom . The room we were given was very small and basic, had a normal, not very comfy bed, no separate lounge and a very small, basic bathroom that was in no way luxurious, in fact both rooms were quite worn and tired looking. On speaking to the Manager we were informed that Booking.com had put the wrong description to the room and that you had done this before and the hotel was going to contact you to complain. The Manger was also far from helpful. Although there were no other rooms available we decided to stay as we had been travelling for a large part of the day and were very tired. We were very disapointed by the room though as it was nothing like what we expected from your description and also not worth the price of £85, even though the hotel is a lovley old building with beautiful suroundings. The Hotel did however redeem itself with it's very friendly and helpfull staff, apart from the Manager and the wonderful food seved there. We have used your booking service before and have always been happy so we hope that this was a one off mistake that you have looked into as we would hate to be as disapointed again.

Et veldig hyggelig og idyllisk sted med god komfort og bra mat. Betjeningen er hyggelig og imøtekommende. Vi kommer gjerne igjen!

Our stay was just fabulous. We booked for one night and stayed for two! The staff were absolutely terrific - upgrading us on our first night and finding us a room for our second night. Nothing was too much trouble. The food in the restaurant was absolutely amazing - we had scallops and turbot - both cooked to perfection and indeed the presentation and quality was equal to that of a Michellin starred restaurant not too far away!! All in all this is a wonderful place for a break away from it all - roaring fires, afternoon teas, cask ales..... In one word, heaven.

Very attractive location in a stunningly beautiful valley

Breakfast service was patchy although cooked breakfast was excellent

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