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Grafton House Hotel
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8.6
Top
Based on
23
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Alexander
Mature couple
Edinburgh,
United Kingdom
May 1, 2009
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On the second day of our stay our bed was not made up. The first time I have experienced this after staying in many hotels. Did not complain as all the staff we met were so pleasant. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
April 27, 2009
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The personal service and food are great. Staff are very helpful and the location is very quiet. My room overlooked the courtyard which is used by guests for sitting outside in warm weather which can be until quite late. The hotel are happy to move people in doors at a reasonable time. |
9.5 |
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Anonymous
Mature couple
United Kingdom
April 22, 2009
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Exploring Durham, particularly the Cathedral. Not having to use the car; being able to walk to the theatre. |
7.5 |
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Susan
Mature couple
Leeds,
United Kingdom
April 19, 2009
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The hotel was very clean and attractive. The staff were friendly and extremely helpful. The breakfast was good, although not as large as some I have enjoyed! (Enough for us, though!!) Not really - perhaps a menu could be on show (or did I miss this?) so we know that we could get an evening meal, and perhaps some newspapers in the lounge each morning? |
9 |
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Adrian
Young couple
Darwen,
United Kingdom
April 18, 2009
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Excellent stay. |
9.5 |
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Martin
Mature couple
Catforth, Preston,
United Kingdom
April 15, 2009
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Small, warm & comfotable with attentive & very helpful staff - particularly the 2 young females who coped well during staff illness. Ideally situated for a short, if hilly, walk into the city centre. Good chef. Staffing problems on day of arrival; restaurant closed. Would have liked chairs in room; some light bulbs not working. |
8 |
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Anonymous
Mature couple
United Kingdom
April 14, 2009
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Beautiful location and facilities, excellent service. The beds were a bit too soft and room very hot. |
9 |
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Anne
Mature couple
Huntingdon,
United Kingdom
February 26, 2009
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Friendliness of staff; good food and service. |
8.5 |
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Nigel
Solo traveller
Stockport,
United Kingdom
February 9, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Nuria
Young couple
York,
United Kingdom
December 15, 2008
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Calmness No biscuits available in the room! |
8.5 |
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Anonymous
Mature couple
United Kingdom
December 11, 2008
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Very very helpful staff, beautifully decorated hotel, lovely location. Fantastic shower. Nice restaurant meal. We were made to feel very welcome. Room was a bit cramped for the money charged for it. Loose tea bags in the welcome tray is a bit off putting - most hotels supply wrapped tea bags. Fresh milk in the fridge is a nice touch. Found the heating system confusing; would have found written instructions useful. I wasn't sure if the dial I was turning was actually going to do anything to the room temperature. |
8 |
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Karen
Mature couple
Cramlington,
United Kingdom
November 6, 2008
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lovely hotel, well maintained |
10 |
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Colin
Solo traveller
Luton,
United Kingdom
October 3, 2008
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Very friendly and small so not too commercial |
8 |
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Junko
With friends
Tokyo,
Japan
September 25, 2008
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This reviewer provided a score but did not have any comments |
9 |
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Victoria
Young couple
Co Durham,
United Kingdom
September 17, 2008
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Pleasant staff, marvellous views and awesome bath. |
9.5 |
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Mr
Mature couple
THORNLEY WITH WHEATLEY,
United Kingdom
September 9, 2008
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This reviewer provided a score but did not have any comments |
9.5 |
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Anonymous
Young couple
United Kingdom
September 9, 2008
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the friendly staff and beautiful room |
10 |
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Lee
Mature couple
Stockton on Tees,
United Kingdom
August 5, 2008
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Its location, food and staff Found that the room was bedside tables were dusty and that there was leak in the room form the room above. |
7.5 |
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Anonymous
Young couple
United Kingdom
July 29, 2008
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The staff were very welcoming and friendly - nothing was too much trouble. No bath in the room |
8.5 |
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Jinnny
Mature couple
Edinburgh,
United Kingdom
June 9, 2008
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The hotel is only recently opened and has been decorated very stylishly. Insufficient attention has been paid to the details (e.g.dirty bathrobe left hanging in wardrobe) and the hotel generally was not of the standard I associate with a luxury hotel. |
5.5 |
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Keith
Solo traveller
Spilsby,
United Kingdom
May 31, 2008
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up market hotel with all the comforts and attention to detail |
9.5 |
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Audrey
Mature couple
Bridport,
United Kingdom
May 19, 2008
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Pleasant surroundings, well designed dining room, excellent breakfast Our room was stiflingly hot - small window which was open when we arrived did nothing to alleviate the heat. |
5.5 |
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Dave
Solo traveller
Newcastle upon Tyne,
United Kingdom
May 13, 2008
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This reviewer provided a score but did not have any comments |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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