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Newest reviews for Grail Court Hotel

  • Jane
      United Kingdom
    24 August 2014

    Location is good for Brewery Centre and local shops Comfortable bed Large room Breakfast was good with plenty of choice Manager very knowledgable about area and very helpful

    7.9

  • Colin
      United Kingdom
    24 August 2014

    Good parking, friendly welcome, value for money excellent breakfast,quiet at the back of the hotel

    pool table needs levelling

    7.5

  • Steven
      United Kingdom
    12 August 2014

    Excellent service from Brian and his staff. Couldn't do enough for us. Booked / arranged our taxis, let us use his fridge for storing some proper oatcakes!! Already booked for next year.

    Nothing really. Suited what we needed.

    8.8

  • Anonymous
      Finland
    4 August 2014

    Friendly service Good Location (for our purpose) Free parking

    No air conditioning ( did not bother too jmuch as the days were not super hot)

    8.5

  • Brian
      United Kingdom
    31 July 2014

    The breakfast was a good sized portion unlike the small plates you tend to get at most hotels or bnbs. Staff were bright, friendly and chatty genuinely made you feel welcome. Dining/pub area had nice decore.

    There was loud music being played from somewhere during night. Was hot so had to have window open and unfortunately listen to it.

    9.2

  • Steve
      United Kingdom
    28 July 2014

    I really enjoyed my stay its the best service and most welcome ive been made in any hotel ive stayed in the uk. Only beaten by 5* resorts in new zealand. Service was better than 5* places ive stayed in birmingham.

    Nothing.

    9.2

  • John
      United Kingdom
    15 July 2014

    The hotel was very central to where we needed to be. The rooms were comfortable & the staff were pleasant.

    7.9

  • Roger
      United Kingdom
    15 July 2014

    Manager was really friendly, helpful and welcoming. Breakfast was plentiful and good. Room was spacious. Bed was spacious and comfortable. Wi-fi was welcome. Well situated for nearby attractions and town centre facilities.

    The room was dated and dusty, needed a good clean in all the areas outside the main traffic-way. The bath had not been properly cleaned (old soap stuck to it) and the outside panel was broken (fixed with gaffer tape!). Shower fitting provided but would only be possible to use it sitting in the bath as there was no fitting or shower curtain fitted. The existing photo of the hotel is nothing like it's appearance now!

    6.7

  • Thomas
      United Kingdom
    1 July 2014

    location to town

    no hot water in room.lights not working.cold shower

    4.6

  • David
      United Kingdom
    21 June 2014

    Manager very helpfull

    The doors into rooms very low kept banging my head lol. Then again people were smaller back in 1835

    7.1

  • Robert
      United Kingdom
    15 June 2014

    Friendly staff Good traditional food & good portions

    8.3

  • Danny
      United Kingdom
    7 June 2014

    Pleasant old world feel

    Tinned tomatoes at breakfast not appealing

    8.3

  • Nancy
      U.S.A.
    27 May 2014

    Staff tried their best.

    This is actually some type of residenltial hotel with tenants who have mental problems. One of them stared out his room at us. Breakfast featured bread which had mold on it and canned tomato. We were there to see Sudbury Hall and should have stayed in a different village. This one has nothing to recommend it.

    2.9

  • Eric
      United Kingdom
    25 May 2014

    Friendly efficient service

    No hand wash in toilet No proper area for tea making

    6.7

  • Michael
      Switzerland
    18 May 2014

    This is a simple old fashion inn - it is very traditional and straight forward. If you are expecting luxury and modern facilities, this is not for you. If you are after a friendly welcoming approach, simple comfortable rooms at a very reasonable price, then you will find it here.

    Nothing really - I got what I had expected!

    7.5

  • Brian
      Australia
    17 May 2014

    The service here is always top notch. Food is excellent. If I am ever back in Burton this is where I'll stay. Excellent value for money.

    Rooms quite basic, but still quite comfortable though.

    8.8

  • Anonymous
      United Kingdom
    8 May 2014

    Friendly ness of staff

    Refurbished room!!! Bed creaked every time either of us moved. Decor poor - basic, very few items matched. Shower very weak.

    4.6

  • Vinjar
      Norway
    29 April 2014

    Had to wait over 1/2 hour for breakfast, and this was not a busy morning....

    5.4

  • Andrew
      United Kingdom
    12 April 2014

    Food was good

    7.9

  • David
      United Kingdom
    11 April 2014

    excellent value for money with friendly helpful staff. Breakfast was excellent

    We were in room 23 where the door frame was very low

    8.3

  • Nick
      United Kingdom
    9 April 2014

    Very good value for money, Free parking. Free powerful wi-fi. Close to shops.

    Nothing

    7.9

  • Wendy
      United Kingdom
    24 March 2014

    The staff made up for any misgivings about the hotel. They were friendly, accommodating, professional and helpful beyond some of the best hotels i have stayed in. The new manager was faultless. Shame for an independent hotel who won't have deep pockets. The staff were so nice it was difficult to leave with a bad overall feel. It was clean, tidy just tired and not modern decor and old facilities.

    Wasnt worth £55 per night. I was moved from the first one which was dated and old. The second one had a chemical toilet which smelt fumey and a very weak shower.

    7.5

  • John
      United Kingdom
    22 March 2014

    Staff were excellent food superb great value

    Tiny space for toilet seat

    8.8

  • Joshua
      United Kingdom
    15 March 2014

    Wifi was good and food was nice and wasn't far from anything you needed such as shops.

    7.1

  • Anonymous
      United Kingdom
    2 March 2014

    Location

    Nothing

    7.9

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