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De Vere Grand Harbour
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When would you like to stay at the De Vere Grand Harbour?| Room type | Max | Rate |
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| Twin Room |
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Show prices |
| Double Room |
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| Special Offer |
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| Traditional Double Room |
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Show prices |
| Traditional Twin Room |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, Allergy-Free Room Available.
Activities
Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Jacuzzi, Turkish/Steam Bath, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Bridal Suite, Shoe Shine, Packed Lunches, Fax/Photocopying, ATM/Cash Machine on site.
Internet
Wireless internet is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Guest Parking
Private parking is possible on site (reservation is needed) and costs GBP 5.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 5 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
De Vere Grand Harbour.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
198
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Sylvia
Mature couple
St. Brelade, Jersey,
United Kingdom
December 15, 2009
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My husband and myself liked the friendlyness, comfort, relaxation,pool/spa gym and that it was very central. There was not anything that we did not like about the hotel but, if i could just make a couple of comments, we could have been given more imformation as what there was to do @ where to eat when we asked ,@ also the deal in the brochure regarding the two nights stay with evening meals that was advertised between November 2009 and March 2010. |
8.8 |
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David
Group
Stevenage,
United Kingdom
December 14, 2009
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very pleasant room, good reception, nice breakfast |
8 |
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James
Group
Sittingbourne,
United Kingdom
December 14, 2009
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The professionalism of the staff, the ambience of the hotel generally and the overall quality of the experience. Having to pay for car parking and the automatic assumption that you would contribute to charity. The latter is a personal thing and some people do not want this thrust on them only to be made to feel bad/wrong when it is declined. I would draw the anaolgy of having to de-select a holiday insurance on a travel website as it is almost as if the company trying to obtain moneys by your inability/haste such that you miss the fact that you have to deselect or end up paying for something you did not ask for in the first place! |
9 |
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Anonymous
Solo traveller
United Kingdom
December 13, 2009
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I was only in the hotel for about 8 hours but it was clean, comfortable and in a convenient location. I booked the hotel through an internet booking agency so the price was reasonable. However, I did note the standard room rate displayed at reception was £199 and I would not have stayed at this hotel if it had been £199. |
7.5 |
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Terry
Mature couple
aylesbury,
United Kingdom
December 7, 2009
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staff was very helpful and breakfast was very good indead |
7.5 |
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Phillip
Mature couple
maidstone,
United Kingdom
December 7, 2009
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swimming pool was good, spa too. Nice location. room was not ready, had to wait 45 minutes |
6.5 |
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John
With friends
Brixham,
United Kingdom
December 1, 2009
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Excellent venue for shops, breakfast and surroundings very good Bar staff not helpful and bordering rude |
7.5 |
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Anonymous
Mature couple
Spain
December 1, 2009
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We have visited this hotel many times before. We like location, rooms, facilities, breakfasts Internet not available. Check out time should be later on Sundays ie 11am as last breakfast is 11am |
7 |
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Peter
Mature couple
Alnmouth,
United Kingdom
November 28, 2009
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Easy parking. Reasonably spacious room. Breakfast buffet was straightforward and offered a wide choice. Useful fridge in room. Friendly and helpful staff. Duvet seemed clammy. Easy chairs in room not comfortable. |
6.5 |
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Judi
Solo traveller
Bagworth, Leics,
United Kingdom
November 26, 2009
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The beds are very comfortable, the bathrooms have really big towels and enough of them. The additional extras like cotton wool, tissues, soap that smells nice are a nice extra. The armchairs, the tea and coffee making facility, the iron etc. all go towards a very comfortable stay, together with very good staff. The food is not up to the standard of the rest of the hotel. I only stay at this hotel because the facilities are good but the food either in the restaurant or room service is disappointing. To get the best of both worlds stay for the comfort but go out to eat. |
8 |
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Wendy
Mature couple
Seymour Road,
United Kingdom
November 25, 2009
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Good quality hotel ideally situated for the Cruise Terminal. |
7.5 |
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Anonymous
Young couple
United Kingdom
November 24, 2009
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Check in was easy and the staff were very polite and helpful. We had a lovely room overlooking the water and a fantastic breakfast with very friendly staff in a lovely setting. I would recommend this hotel to friends. Only minor but the bed was too soft. |
9 |
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Matthew
Young couple
Worthing,
United Kingdom
November 24, 2009
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Considering the last minute booking and the highly reasonable price, i thought the quality and cleanliness of the room and other facilities was excellent. The spa in particular was a favourite of ours during our short stay. The shower and bath facilities, although fit for purpose, were not as 'luxurious' as I thought they would be considering the overall quality of the hotel. |
10 |
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Sultan
Solo traveller
Hampshire,
United Kingdom
November 24, 2009
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David at Reception was exemplary and couldn't do enough for us all. Breakfast was great too - choice and taste, one of the best by far. |
10 |
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Patrick
Mature couple
St Saviour,Jersey,
United Kingdom
November 22, 2009
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The welcome attitude of all the staff we recieved during our stay also the location and comfort made this a very enjoyable stay. |
10 |
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David
Mature couple
Burnley,
United Kingdom
November 20, 2009
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Good location for city centre,cruise terminals The room was careworn. |
9 |
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Valerie
Group
Farnborough,
United Kingdom
November 19, 2009
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Efficient bar service and friendly check in. Good choice of breakfast. Room did not seem to have been vacuumed. There were hair grips and crumbs on the floor when we arrived. Only bath towels supplied - no hand towels. |
7 |
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Anonymous
Young couple
United Kingdom
November 18, 2009
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Breakfast was a great experience, although slightly busier on the second day, we were seated as soon as possible. a telephone call to me only made it to reception - they denied all knowledge of me staying there. |
6.5 |
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John
Mature couple
Callington,
United Kingdom
November 18, 2009
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Proximity to City Centre and shopping areas. Comfortable room with good facilities. We obtained the room at a reduced rate, value for money would be an issue at the standard room rate. Long queue when booking out. No opening window in room. Patio door on to balcony had to be wedged open to allow in fresh air. |
9.5 |
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Anonymous
Young couple
United Kingdom
November 18, 2009
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Staff were very efficient. Spa was excellent Room service menu was very poor selection and very expensive. You cannot use a visa debit card as a 'tab' card. Very unhelpful as we could not put anything on the room bill, and room service told us we would have to pay cash for the food. |
7 |
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John
Mature couple
Guernsey,
United Kingdom
November 16, 2009
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Staff are very friendly and helpful. Good quality hotel at very good/special offer rate. Leisure facilities are excellent. |
9.5 |
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Peter
Mature couple
Tyldesley,
United Kingdom
November 14, 2009
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Its waterfront location but well placed also for exploring Southampton. Very convenient to get to from the railway station and also plenty of parking space for those travelling by car I thought my room was beginning to look a bit jaded. I did not like the dirty, dusty skirting boards. The window would not close fully and properly (outside road noise at night) and there was no coffee except one decaff sachet on the refreshments tray. |
8.5 |
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Jayne
Mature couple
Castel,
Guernsey
November 13, 2009
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vicinty to shops. I did not likethe decor. From the front you think it si going to be modern and then it is quire the opposite inside. |
7.5 |
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Justin
Solo traveller
Dundalk,
Ireland
November 11, 2009
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Everything good |
9.5 |
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Raymond
Mature couple
Mermaid Beach, Qld.,
Australia
November 10, 2009
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The location of the hotel was excellent. The staff was friendly, caring, and efficient. Every detail was looked after. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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