De Vere Grand Harbour

I liked being very close to the seaside. It was very nice to be able to walk to restrurants and shopping. Rooms were nice and clean and the staff very friendly. It was a what I expected from a 4 star hotel

I would have preferred a later checkout without being charged 20 pounds for a couple of hours. I had a late afternoon meeting and would have liked a 2:00 checkout with the extra charge.

This hotel has a fantastic gym and spa. I also found the staff very accomodating. Great beds!!

This reviewer provided a score but did not have any comments

The location, the helpfulness of the staff and the comfort of the rooms.

Hotel and staff really friendly and helpful. Would like to thank young blond lady on reception with help re our cancelled flights. Also Mahmood (Egyptian) in restaurant and his brother (this is a joke I think) a tall gent with glasses and suit (maybe restaurant manager) great guys.

Room a wee bit dingy but we upgraded to balcony room so fine

Breakfast!

The room was not what we booked,when we queried this we were told there were no other rooms available and we were 17th in the queue. The door man was unhelpful and rude (and later just not present at the desk and we were kept waiting for an unacceptably very long time), dragged my dress along the floor and left the car unlocked.

We thought our bedroom was very comfortable - both the beds, bedlinen and the other furniture. We would have liked feather pillows as the 'plastic' pillows became very hot during the night. I appreciated the bathrobe so that I could go down to swim ready changed. I thought your pool was very good and enjoyed swimming there.

I thought there should have been a lift to access the pool. I thought all hotels were now required to cater for disabilities and, the fact that this pool could only be accessed by a winding staircase with uncomfortable treads for walking on with bare feet, was a definite 'con' rather than a 'pro' point for me, particularly as I was having difficulty walking.

Very nice 15m swimming pool, Hotel staff. Special weekend deal we were on (£140.B.B) Spent just as much in the restaurant over the 2 nights, but we enjoyed both meals.

our room was hot.

attentive staff, good beds, pillows

The professional attitude of the staff, they were attentive to customers needs without having to be asked.

Facilities

friendly staff, luxury, the pool and the food.

we had to re-program our room key cards each day! although they say they now have fixed the problem.(i hope so)