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Newest reviews for Grand Harbour Hotel

  • Anonymous
      United Kingdom
    August 27, 2014

    The room, loved the blackout curtains. Hotel was very nice and clean .

    There wasn't much that I didn't like. Only issue we had was that our kettle in r room was quite temperamental.

    7.9

  • Gary
      United Kingdom
    August 27, 2014

    Rooms were luxurious, beds were so comfortable, beautiful view from balcony, double opening balcony doors, marvellous bathroom, hotel furnishings/decor outstanding, bar area large with every seating taste catered for, breakfast/service was excellent, most polite/professional staff in all areas I have ever experienced in a hotel.

    Nothing to dislike.

    10

  • Mitchell
      United Kingdom
    August 27, 2014

    location ,

    Been Two a load of Hotels , not 4 Star . steam room wasnt on , complained , nothing happened . rooms average

    6.3

  • Anonymous
      United Kingdom
    August 26, 2014

    it was all good. would definitely come again

    nothing!

    7.9

  • Joanna
      United Kingdom
    August 26, 2014

    Swimming pool, spa pool, breakfast

    7.5

  • David
      United Kingdom
    August 26, 2014

    staff were very friendly, helpful & polite, room was large & very comfortable, pool,sauna & steam facilities were very good,

    needs a little decorating in places

    8.3

  • Wendy
      United Kingdom
    August 26, 2014

    New and refreshed bedrooms

    The noise from air conditioning units on the roof outside my bedroom window, constant humming

    8.8

  • Stephen
      United Kingdom
    August 26, 2014

    Staff were very friendly Very quick check in and check out Spa facilties

    8.3

  • Jonathan
      United Kingdom
    August 26, 2014

    Room size, breakfast facilities, helpfulness of staff

    Bathroom plasterwork ended some attention, shower cubicle small. Complimentary tea making facilities had not been refreshed since previous occupiers

    8.3

  • William
      United Kingdom
    August 25, 2014

    The hotel is light, modern and very clean. We'd booked a sea view room with balcony for two nights but found we'd been given an upgrade to a junior suite on arrival. The suite was excellent and it was a shame I had to go out to meetings instead of enjoying the hotel facilities. I would definitely stay here again, even without an upgrade.

    I didn't like the fact that I had to leave the hotel to go to work!

    10

  • Anonymous
      Italy
    August 25, 2014

    At 3am the fire alarm went off . NOBODY answered the phones , not the front desk and not the concierge either ! When I was in the lobby of the hotel together with other people , we were not informed of what was going on . Even when we could finally go back to our rooms it wasn't because they told us but because we asked.....total indifference. (There were a couple of guys laughing their heads off at the situation and they seemed a bit high and very suspicious ). The staff needs to learn how to communicate with clients and when to do so , as well .

    7.1

  • Richard
      United Kingdom
    August 24, 2014

    Brilliant location.

    Dusty room.

    7.5

  • James
      United Kingdom
    August 20, 2014

    FIRST CLASS ALL ROUND

    9.6

  • Rebecca
      United Kingdom
    August 20, 2014

    Polite staff

    Paid for the best room yet it was very standard. The hotel opposite which u could see from our room was much better value for money.

    5

  • Pamela
      United Kingdom
    August 19, 2014

    The location and courtesy of the staff. The food was excellent and the size of the room was larger than expected. We enjoyed being able to sit out on the balcony which was just off our room

    The bathroom was quite small with a very weak powered shower which surprised us as the hotel is very modern and grand

    9.6

  • Marcus
      United Kingdom
    August 19, 2014

    Bar & resturant staff very attentive & extreemely polite. Rooms well laid out. Good facilities.

    Reception understaffed & slow. Unusual main resturant menu but excellent bar menu.

    9.2

  • Colin
      United Kingdom
    August 18, 2014

    We were lucky enough to get a free room upgrade with balcony and harbour view, thanks.

    9.2

  • Gregory
      United Kingdom
    August 18, 2014

    Comfort Room Service Helpfulness of staff

    9.6

  • Martin
      United Kingdom
    August 17, 2014

    A nice relaxed atmosphere throughout hotel but could be busy if functions are on. Good selection at breakfast

    Small amount of road traffic noise if you like fresh air and windows open while sleeping. Parking fee is steep

    7.9

  • Isobel
      United Kingdom
    August 15, 2014

    Convenient location for accessing a cruise pre stay

    Bed was too soft and appeared to need replacing

    7.5

  • Geoffrey
      United Kingdom
    August 15, 2014

    From the moment of checking in we were met with friendly and helpful staff. The room was very comfortable with a lovely balcony over look the cruise liners on Southampton Water. The dinner was very good and the breakfast excellent.

    10

  • Donna
      United Kingdom
    August 14, 2014

    Room was lovely and clean and spacious.Breakfast was really good with a fantastic selection.

    Lots of traffic noise

    9.6

  • Christopher
      United Kingdom
    August 13, 2014

    would have been useful to have both lifts working

    10

  • Anonymous
      United Kingdom
    August 12, 2014

    Quality & cleanliness of the room. Good food.

    Very expensive even by 5 star standards. A little tired and in need of a freshen up in places.

    8.8

  • Paul
      United Kingdom
    August 12, 2014

    good breakfast pleasant staff clean rooms

    no proper disabled facilities such as walk in shower not enough blue badge parking

    6.3

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