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West Quay Road, Southampton, SO15 1AG, United Kingdom – Show map
|Standard Double Room|
|Deluxe Double Room|
|Standard Double or Twin Room|
|Deluxe Twin Room|
|Standard Twin Room|
|Executive King Room with Sea View|
|Deluxe King Room|
|Executive Double Room with City View|
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46 properties in Southampton
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1089 verified reviews
They speak your language!
Grand Harbour Hotel's staff speaks: Turkish, Filipino, Italian, Hungarian, French, Spanish, English, German
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 10 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Turkish, Filipino, Italian, Hungarian, French, Spanish, English, German
3:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 3 to 15 year stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1089 reviews
Value for money
Show reviews from:
In Southampton’s center, this Novotel looks over the port and is just a quarter mile from Southampton Central Train Station. It has an indoor heated pool and modern rooms with 26-inch LCD TVs.
Score from 484 reviews Very good
Dating back over 500 years, the 4-star Mercure Southampton Centre Dolphin Hotel is the oldest hotel in the city and still has many of its original features, including Britain's largest bay windows.
Score from 650 reviews Good
With free Wi-Fi on site, ibis budget Southampton Centre is right in the heart of Southampton. The train station is a short walk away, and the Medieval City Walls are also close by.
Score from 1835 reviews Good
In a great location near the West Quay shopping center and cruise terminals, the Holiday Inn Southampton offers panoramic views of Southampton Waterfront.
Score from 250 reviews Good
Clean and comfortable,with friendly obliging staff
poor lighting in dressing area
Location excellent for cruise terminal, room comfortable - enjoyed the balcony. Staff friendly, half board rate very good value for money. Food was to a good standard. Would stay again.
Slight mix up with the drinks bill at dinner but this was sorted out in checkout without problem.
The hotel is very close to the port and if you get checked in you can watch the ships come and go the night before.
The hallways smelt of damp carpet. Although the the outside of the hotel seems to be shiny and new the rooms are showing their age and need some TLC!
Breakfasts were good and plentiful and the pool was great facility
The menu at the bistro bar wasn't very inspiring and the eating area lacked atmosphere
Ease of location, pleasant staff
Room a bit dated and very dark, lights were awful! Bathroom could do with a makeover.
ALL REMEMBERED me and were very attentative, for me and some of my family who stayed for 1 night
Bar .Very poor service, long time to get served.
Facilities, staff, room was comfortable....
Charging residents £10 for parking, also tried to levy additional charge for paying by credit card. When you've already spent a lot of money on the room and on drinks and food - these seem excessive.
Staff were friendly and helpful
Feeling as a second class guest compared to other guests
the whole place seems fresher and well thought out All staff were very friendly Concierge excellent
Breakfast token! Parking fee £10/night seems excessive given the nightly rate bar staff on Sunday night not engaged with their customers
Superb location for cruising the next day. Deluxe room was huge. Wifi was free and fast.
Huge room had a very tiny bathroom Room was too cold when we arrived and took a while to heat.
Hotel facilities were excellent, possibly a little overpriced though! Used the bar restaurant , very expensive for what you are getting , portion wise.
We booked a tension back and shoulder massage, however the therapist was terrible, very nervous, very poor massage, not worth the cost at all!
staff irked their best
bed very hard, chipped cups in room, no control over heating
Great choice of food for breakfast. Really comfortable bed Friendly and helpful staff Bathroom clean
Room surfaces were dusty Noisy fan in bathroom kept me awake for an hour Could not increase room temperature .. A little cold thankfully I had long sleeve pyjamas to keep me warm
Position of hotel. Very central
Washbasin had previous guests dried up toothpaste in washbasin......
Extras like an iron and ironing board, a decent hair dryer and plenty of space.
The long dressing table was really dusty and the lighting above it needed to be brighter.
Food was very bad, I'm glad we didn't pay for evening meal as we went out the second night due to having such a bad experience on the first night. Breakfast however was very good. Rooms also needed cleaning, dusty and needed a Hoover.
Great location for before heading off on cruise Food and waiting staff were excellent Lovely spacious room
To pay £10 parking fee
staff breakfast location
pool is a little tired and needs a refurb
5 min walk to shops We got upgraded to a suite Good breakfast Comfortable bar area
Bar gets very busy when they have a function Room was a bit dark - no ceiling lights in bedroom
friendly staff, made to feel if i was the only one there. Nothing was to much trouble. good Bar food with reasonable choice for a vegetarian
could do with more seating of the relaxing variety and extra chair in bedroom
pool is good. breakfast excellent. Close to restaurants.
Poor introduction from staff. they should tell you about the leisure facilities etc
We stayed for one night as we were watching a show in the evening. We had a lovely meal in the restaurant and after telling the waitress I was gluten free, she brought me out some gf bread, when she brought out the bread for my friend, which was a nice touch. We used the spa the next day which had all the things you want in a spa (sauna, pool and jacuzzi) but could do with a refurb as the changing rooms are tiny and there were tiles missing around the steam room and the ceiling was peeling. The showers were really good though. The pool was lovely and warm. The hotel room was really nice and spacious and the bathroom was big with a bath and a shower. The buffet breakfast was really good with lots of choice.
Venue, staff and location was good.
Considering the cost of the room we felt to then be charged for parking was very cheeky. We have stayed at other hotels in Southampton and not been charges to park. So we will not be booking this hotel again due to the parking charges.
Staff friendly room great breakfast excellent booked for next two cruises
Being charged for car park
We liked the location of the Grand Harbour. We walked most of the time all around Southampton. We loved the pool and the hot tub. The included breakfast was fabulous. We enjoyed drinks and meals in the bar. Everyone extremely helpful.
I can't think of anything that we didn't like.
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