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Grand Harbour Hotel
West Quay Road, Southampton, SO15 1AG – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 4:55 PM from the United Kingdom.
6 Reasons to Choose Grand Harbour Hotel
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49 properties in Southampton
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972 verified reviews
We speak your language
Grand Harbour Hotel's staff speak: Turkish, Filipino, Italian, Hungarian, French, Spanish, English, German
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not possible) and costs GBP 10 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Turkish, Filipino, Italian, Hungarian, French, Spanish, English, German
3:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children from 3 to 15 year stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Grand Harbour Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that on-site parking is available for an extra fee and subject to availability.
Based on 972 reviews
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The room, loved the blackout curtains. Hotel was very nice and clean .
There wasn't much that I didn't like. Only issue we had was that our kettle in r room was quite temperamental.
Rooms were luxurious, beds were so comfortable, beautiful view from balcony, double opening balcony doors, marvellous bathroom, hotel furnishings/decor outstanding, bar area large with every seating taste catered for, breakfast/service was excellent, most polite/professional staff in all areas I have ever experienced in a hotel.
Nothing to dislike.
Been Two a load of Hotels , not 4 Star . steam room wasnt on , complained , nothing happened . rooms average
it was all good. would definitely come again
Swimming pool, spa pool, breakfast
staff were very friendly, helpful & polite, room was large & very comfortable, pool,sauna & steam facilities were very good,
needs a little decorating in places
New and refreshed bedrooms
The noise from air conditioning units on the roof outside my bedroom window, constant humming
Staff were very friendly Very quick check in and check out Spa facilties
Room size, breakfast facilities, helpfulness of staff
Bathroom plasterwork ended some attention, shower cubicle small. Complimentary tea making facilities had not been refreshed since previous occupiers
The hotel is light, modern and very clean. We'd booked a sea view room with balcony for two nights but found we'd been given an upgrade to a junior suite on arrival. The suite was excellent and it was a shame I had to go out to meetings instead of enjoying the hotel facilities. I would definitely stay here again, even without an upgrade.
I didn't like the fact that I had to leave the hotel to go to work!
At 3am the fire alarm went off . NOBODY answered the phones , not the front desk and not the concierge either ! When I was in the lobby of the hotel together with other people , we were not informed of what was going on . Even when we could finally go back to our rooms it wasn't because they told us but because we asked.....total indifference. (There were a couple of guys laughing their heads off at the situation and they seemed a bit high and very suspicious ). The staff needs to learn how to communicate with clients and when to do so , as well .
FIRST CLASS ALL ROUND
Paid for the best room yet it was very standard. The hotel opposite which u could see from our room was much better value for money.
The location and courtesy of the staff. The food was excellent and the size of the room was larger than expected. We enjoyed being able to sit out on the balcony which was just off our room
The bathroom was quite small with a very weak powered shower which surprised us as the hotel is very modern and grand
Bar & resturant staff very attentive & extreemely polite. Rooms well laid out. Good facilities.
Reception understaffed & slow. Unusual main resturant menu but excellent bar menu.
We were lucky enough to get a free room upgrade with balcony and harbour view, thanks.
Comfort Room Service Helpfulness of staff
A nice relaxed atmosphere throughout hotel but could be busy if functions are on. Good selection at breakfast
Small amount of road traffic noise if you like fresh air and windows open while sleeping. Parking fee is steep
Convenient location for accessing a cruise pre stay
Bed was too soft and appeared to need replacing
From the moment of checking in we were met with friendly and helpful staff. The room was very comfortable with a lovely balcony over look the cruise liners on Southampton Water. The dinner was very good and the breakfast excellent.
Room was lovely and clean and spacious.Breakfast was really good with a fantastic selection.
Lots of traffic noise
would have been useful to have both lifts working
Quality & cleanliness of the room. Good food.
Very expensive even by 5 star standards. A little tired and in need of a freshen up in places.
good breakfast pleasant staff clean rooms
no proper disabled facilities such as walk in shower not enough blue badge parking
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