Grand Hotel  

Great service, great room, friendly staff

staff very pleasant and helpful. Room was clean and comfortable. One restaurant not open on our visit but highly recommend the bear and ragged staff pub opposite. Food excellent value for money and excellent staff! An absolute Must visit!

Absolutely hated the fact I had to walk out onto a main road in the pouring rain, walk up the street and around the corner to go and have my breakfast!! The rooms cannot be accessed via the reception area and vice versa. It was very inconvenient

Friendly helpful staff Spacious room, comfortable bed,lovely Bathroom loads of storage space. Good cooked breakfast

The staff were friendly and very courteous, our room was very comfortable, breakfast was very good.

Paintwork and decor is in dire need of refurbishment.

friendly, good quality, clean.

The room that i used was the Elizabeth 1 room. it was grand, high ceilings and the bath room was just huge. nice. TV reception was poor and the choice of channels was limited.

it is situated right on the main road that run through Kenilworth. the noise in the from that i was in which bordered the main road was abysmal. at 03:30 the drag strip started. nice Old world style windows, Zero noise attenuation.

Very clean hotel and friendly staff. Very comfortable bed. Breakfast good apart from the sausages.

There were no coat hangers and none brought when asked. There was no haridryer but one was quickly found and it was a good one. The sausages with breakfast were terrible.

First of the staff very courtious and helpful Ideally located for useful shops and some excellent resteraunts there own Bistro was closed for kitchen refurbishment but they referred me to there own resteraunt Raffles just 100 meters down the road and I was very glad they did so the food was excellent. very busy for that time of the week with local people so that in itself is indicative of the food again staff where excellent and service plus presentation excellent. I know I only marked the Hotel as good but that allows me to give an excellent next time I visit and I will surely try there other resteraunt and hopefully there Bistro should it be open as the Menu looked good would definetly reccomend and I stay in Hotels around the countryy 3 to 4 days a week

Clean spacious and very quiet room. Excellent breakfast, we tried the full English and the vegetarian and both are perfect. The bathroom was roomy and had both a shower and a bath. As a bonus the staff could not have been smarter, and more helpful and friendly.

The bistro was closed during our stay, the menue looked very most interesting too.

Great small hotel very welcome reception, good size room, massive bed, very clean. Food very good super cooked breakfast. Will defiantly use again.

Obliging staff

The pillows & bedding

Very impressed with the helpfulness and politeness of the staff. The room was clean and the bathroom was very modern. The breakfasts we had in the morning were of a very high standard, good quality food, well presented and served.

The bar could have had a better variety of beers.

Fantastic room and excellent value for money, the hotel was lovely and we had a fantastic nights stay. The Staff were welcoming and friendly and we will definatley be staying again.