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Grand Plaza Serviced Apartments
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When would you like to stay at the Grand Plaza Serviced Apartments?
Top
Based on
296
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Georgia
Family with older children
ATHENS,
Greece
November 4, 2009
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the proximity to the city not having been advised that i was not to be give the roon I had booked for "4" adults,instead arrived there to be advised two rooms were allocated. |
5 |
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Margaret
Family with older children
newport,
United Kingdom
November 2, 2009
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The area the hotel was in and that the hotel was nice and clean yes the breakfast poor selection, no uniform for staff and requested a few week before that the children I was bringing with me ( all 16 ) I would need them on the same floor but we were split up on different floors not very convenient |
7.5 |
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Anonymous
Family with older children
United Kingdom
October 30, 2009
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Fairly good access on central line to london centre. Good facilities and close to eating places and some shops especially for groceries/utilities |
7.5 |
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Dianna
Mature couple
Lacombe,
Canada
October 26, 2009
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We really liked the staff here. They were friendly and very helpful as well as knowledgeable about London, the underground, theatres etc. and they did not mind that I usually had a series of questions for them. Secondly, this was a great location! We could walk in three parks close by (Kensington Gardens, Hyde Park, St James Park) and shopping was also nearby as well as two underground stations. We felt good about staying at the Grand Plaza as people were coming and going, the staff was well dressed, the lobby clean and spacious. It was a nice place to come home to. Our apartment was larger than we expected, but there were stains on the upholstered furniture and the carpet. The bed was small and the floor in the bedroom was uneven. These are fairly minor complaints considering the beautiful building, the great location and the wonderful staff. |
8.5 |
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Roslyn
Family with young children
Hardingham,
United Kingdom
October 23, 2009
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Clean, spacious, friendly staff, close to lots of places to eat, kitchen facilities good, ideal for stay with teenager and six year old |
7.5 |
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Sally
Young couple
Bathurst,
Australia
October 19, 2009
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Location and proximity to Tube stations (2 lines). Most of the staff were very helpful. Full services offered and this was not expected prior to arrival. Cleanliness of rooms and amenities available for use either at the hotel or nearby. We were upgraded to 1 br apartment although a studio was booked - this was most appreciated and added to our experience. The room was clean and spacious and most comfortable. I did not like all of the doors and steps between the reception and the room. It made luggage transportation very difficult. Even without luggage the trip took so long from front door to room. |
9 |
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Sandra
With friends
Stirling,
United Kingdom
October 18, 2009
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I thought the location to the underground circle line was good and the apartment was roomy and gave us the independence you dont get with a hotel. |
8 |
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Marina
With friends
Zagreb,
Croatia
October 18, 2009
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nice location, spacious rooms, nice staff. as always in london, not exactly clean. asked for an extra bed - got none. but got refunded for it, so... |
7 |
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Shez
Young couple
Borehamwood,
United Kingdom
October 11, 2009
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How well we were treated by the staff...who always had a smile and were polite...they help doors open and pressed lift buttons! And how well equpped the apatments were. |
7 |
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Aleksandra
Young couple
London,
United Kingdom
October 5, 2009
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It is really amazing to be able to rent a ready made flat just for one day! I had the space and facilities of a well equiped apartment, but I was inside a 4* hotel with a bell boy and cooked breakfast and room service etc. |
9.5 |
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Anonymous
Family with young children
Australia
October 4, 2009
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free internet access, proximity to tube stops Climbing flights of stairs to the top floor with 3 large suitcases, 2 bags and a push buggy. |
7 |
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Emma
Young couple
Stretford,
United Kingdom
October 3, 2009
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size of the studio apartment was excellent. Kitchenette was great, ahd all the right appliances. |
9.5 |
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Maimoonah
Group
jeddah,
Saudi Arabia
October 3, 2009
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its location ,near to underground station, restaurants and garden.Housekeeping and room facilities. I did booking for 3 adults while the studio was designed for only 2 adults.The third bed was a sofa which is not comfortable anyway.This is not fair to pay extra money for third person without extra facilities for him.Check out time is too early.Breakfast content was so poor. |
5.5 |
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Jonathan
With friends
Birmingham,
United Kingdom
September 30, 2009
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Everything - from the staff to the rooms, it was all a treat andplan to use the apartments again Found it strange to be asked to provide my passport when checking in, but shall bear it in mind when i go again |
8.5 |
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Benjamin
Family with older children
Fgura,
Malta
September 26, 2009
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The locality, the premises and the staff Cleaning was not done every day |
6.5 |
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Philip
Family with older children
Easton,
United States of America
September 23, 2009
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Quick check in; no checkout necessary; ground floor room; very quiet. Breakfast was prohibitively expensive at £10 when the room was already £160. |
8 |
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Tamar
Family with young children
Londoon,
United Kingdom
September 20, 2009
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we were couple with two kids, we had studio executive on the second floor, very confortable apartment whith fited smole kitchen, grate location, very helpful stuf. very cleane pleace, there was one smole maintenance issue but it has been fixed immediately, definitle recomend to others no private car park but we used public car park near by |
10 |
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Eliza
Family with young children
TOTLAND BAY, ISLE OF WIGHT,
United Kingdom
September 20, 2009
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clean bedding, big room in room dirty ventilator on a top and windows very dirty |
7.5 |
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John
Mature couple
bristol,
United Kingdom
September 16, 2009
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size of apartment and proximity to tube stations for travel in london to our destination told that we we overbooked and that we would have to stay at another hotel - we insisted that we were not moving - towel had hole in and pillows cheap |
5 |
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Lorraine
Group
Mynydd Isa,
United Kingdom
September 15, 2009
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The Grand Plaza Apartments was a pleasant place to stay and the staff were helpfull - the apartment I stayed in needed a coat of paint but the apartments were being decorated. The sofa bed was not very comfortable |
7 |
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Anonymous
Young couple
United States of America
September 14, 2009
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The hotel is conveniently located on a quiet side street within a five minute walk to the Bayswater (circle and district lines) and seven minute walk to the Queensway (central line) Underground stations. Kensington Gardens is also a very short walk from the hotel and is across the street from the Queensway station. Clean hotel/apartment. Free wired internet is a great benefit. Hotel staff was attentive and cordial. Abundance of restaurants and shopping within a short (less than 5 minutes) walk from the hotel. The mattress on the beds were well worn out. There is no AC but the hotel does provide fans. The shower head was barely functional. |
7.5 |
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Alexander
With friends
Москва,
Russian Federation
September 11, 2009
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Nice and clean hotel. Very helpful staff. Stayed there for 4 nights and never regreted that chose this hotel. Rooms are smaller then they seem on the photos. |
7.5 |
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Michael
Mature couple
ratoath,co.meath,
Ireland
September 3, 2009
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The place was very central and in a good area close to Hyde Park and Bayswater and Queensway Tube Stations. It was clean and our room was very spacious. |
7 |
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Stephen
Young couple
Gateshead,
United Kingdom
September 2, 2009
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The apartments were very nice and i liked the fact you had a kitchen facility. |
6.5 |
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Steven
Mature couple
Madrid,
Spain
August 26, 2009
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It was central, clean and noise free.Friendly and helpful staff. The room had everything we needed. We were asked to check out at 11am when the email confimation said between 11-12 |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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