Grand Royale London Hyde Park

J'ai adoré ma petite chambre cocette avec un lit très douillet et confortable. Une salle de bain propre, et l'hôtel est très bien situé.

Le personnel ne m'a pas trop semblé chaleureux, c'était un accueil froid. Je trouve que pour un hôtel quatre étoile, ils pourraient êtres un peu plus "friendly".

Proprete, design tres english,..

Le tarif interessant est en faites un reflet trop cher de la realite. Des travaux avec des outils tres bruillants type perceuse et disqueuse debutant vers 9h et se terminant jusqu a 22h dans les chambres juxtant la notre avec du film plastique partout dans le couloir nous a largement empeche de se reposer. En resumee, si j' avais su je naurais pas choisi cet hotel quelqu en soit son prix

- L'écran tv

- Le premier jour un changement d'hôtel à l'autre bout de la ville, et pour cause, l'hôtel était encore en travaux - vu le prix payé il n'est vraiment pas normal que le petit-déjeuner ne soit pas inclus - chambre vraiment trop petite par rapport au prix payé, il y avait tout juste la place pour le lit et impossibilité de tourner autour - les employés de l'hôtel prenaient leur pause le matin à côté de votre fenêtre - impossibilité d'ouvrir la fenêtre

We enjoyed it. There was one short amount of drilling noise somewhere but that stopped shortly after we arrived. The bed was very comfortable, all clean, shower good. There were always staff around to help. The room was small but perfectly formed with TV and radio in one, loads of channels. All good.

Hotel was just reopened after a major refurbishment so everything was new & clean. Very comfortable bed, Grohe bathroom fixtures - good bathroom space, brand new LCD TV. Had tea/coffee making facilities in room which was good cos I could have a quick breakfast with scones from supermarket nearby. I'd highly recommend this hotel for location (3 mins walk to both Queensway & Bayswater, or 2 mins walk to bus stop to Oxford Street which is about 5 stops away), service & quality of room.

Deluxe Double room was small & didn't have a proper space for luggage.

Soft pillows.

Hotel staff dont know the hotel themself.Our room was in the first floor,we were directed to use the lift but lift didnt got 1st floor we had to come back and reseption staff even didnt know about this after that we directed to stairs which are already covered with plastic ongoing refurbisment. Our room was very small instead of having tabel and chair and useless tea table we would like bigger bathroom we can move better, good job we were not large people. when we arrive to the room I touch the bed tables they were also dusty you can feel and see by using your finger. I think the name of the hotel is just a catch, I would never stay this hotel again.

The interior of lobby was alright, and the room was warm enough. We planned to share a double room, but as they had no no twins left they changed it for two singles without any extra fee, which was nice.

Breakfast should be quicker and more proffesionally done. The rooms require at least basic furniture - mine had no wardrobe. Water pressure is terrible.

it was very clean and staff very helpful

It was still be renovated, a bit too hot and the bathrooms are tiny.

location only

we knew that the hotel had just opened but never expected so many issues to happen with us. We requested for an extra duvet, they gave us towels instead. Upon insistence, they gave us a very dirty duvet, which we had to use unfortunately. Twice the fire alarm started buzzing, that too in the night. Safe in the room was already locked when we arrived. We asked them to open it but they said they can't for some reason. So we had to keep some our passports at reception safe which wasn't a really comfortable feeling. Also, we could'nt make any local city calls using the room phone as there was some issue with it which couldnt be resolved till the time we were there. Hopefully, with time, these issues will be ironed out.

The quality of the building and the refit (recently completed) was good. The quality of the fittings and furnishings was also good

The taxi driver (and his friends) couldn't find it - has it been renamed recently? The room was too small for the double bed so getting from one side to the other was a squeeze. There was no remote control for the tv.

The location was excellent as was the decor.

No, but some building work did disturb my collegue.

The room was advertised as a deluxe double. There was nothing deluxe about it. It was so small you couldn't even walk round the bed & if one person was getting dressed the other had to wait in the bathroom or sit on the bed. They also advertised as having a bar but that had not been built yet and neither had they got their alcohol licence. The builders were still carrying out renovations and we were woken at 7.30 am by drill and hammering. The whole experience was extremely disappointing as this was my husbands 60th birthday treat.

We stayed in a clean double room, with a LCD screen, toilets and bathroom...The rooms have just been refurbished. The room was clean each day, and the little set for breakfast or tea time was really useful.

We could here some very small noise from the people upstairs when they were walking at night (wooded noisy floors)