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Newest reviews for Grand Royale London Hyde Park

  • Anthony
      United Kingdom
    August 29, 2014

    Lobby, location, quietness

    wifi, slightly musty basement

    8.3

  • Robert
      United Kingdom
    August 28, 2014

    Nice set up Friendly Staff Clean rooms Good service Free news papers Great Location

    All foreign staff, therefore not an English feeling! The fire alarm went off at 2am

    9.2

  • Victoria
      United States of America
    August 28, 2014

    Excellent courteous staff, especially the ladies at the front desk ..... Beautiful lobby Nice breakfast

    Smallest bathroom I've ever seen Small room size Poor internet connection & slower than a tortoise

    9.2

  • Peter
      United Kingdom
    August 27, 2014

    Good location, clean and comfortable.

    Noise as were in basement room from outside and above

    7.5

  • Nicola
      United Kingdom
    August 27, 2014

    The rooms are nicely decorated and more than adequate for the odd night . They are definitely compact.

    The fire alarm went off at 6am which was a bit annoying. I have a bad leg and the bathroom was far too small for me to get in and out of the bath/ shower.

    6.7

  • Donna
      United Kingdom
    August 26, 2014

    Staff Excellent customer service

    Not applicable.

    7.5

  • Patricia
      Spain
    August 25, 2014

    Girl on reception. Birthday chocs & wine.

    No window. Leak in bathroom. Very small room. Did not listen to guest requests.

    4.6

  • Yana
      United Kingdom
    August 25, 2014

    Decoration

    9.6

  • Ahmad
      Saudi Arabia
    August 24, 2014

    staff and location

    the rooms so small

    8.8

  • Panagiotis
      United Kingdom
    August 22, 2014

    Location, cleanlingness, modern room, wi fi

    9.2

  • Anonymous
      Brunei
    August 21, 2014

    - Hotel is located behind Hyde Park and is nearby Bayswater and Queenstown station (5 mins walk away). - Room/bathroom is clean and new

    Room/bathroom are small but nevertheless it is still a great place to stay as it is clean and new.

    7.9

  • Naser
      United Kingdom
    August 20, 2014

    Location, near shops, restaurants And Hyde Park Good free WIFI

    Rooms are too small Suggest only suitable for single occupancy otherwise you need traffic lights to allow people to move in the room with lots of reversing

    6.7

  • Adam
      Australia
    August 19, 2014

    Great location, pleasant and helpful staff. Lovely breakfast

    8.3

  • Abigail
      United Kingdom
    August 17, 2014

    Location, staff, room.

    10

  • Susan
      United Kingdom
    August 17, 2014

    The word 'deluxe' means luxurious and above average. My room was certainly not deluxe; it was not even a room - but a cupboard. I felt claustrophobic in the bed and have bruises on my legs from trying to get around the tiny bits of 'furniture' which were crammed in there.

    4.2

  • Abdulaziz
      Saudi Arabia
    August 16, 2014

    Wi-Fi PEPOLE

    THE SIZE OF THE ROOMS AND ITS VALUE FOR THE MONY

    5

  • Akbar
      United Arab Emirates
    August 14, 2014

    Hi, We stayed at Grand Royale Hyde Park for a week. We were made to feel comfortable from the first day. Everyone smiles and greets you. All your requests are addressed in minutes, despite the peak travel time. Anca who was one of the staff was amazing, so were Adrian and Marien. Location is great. So close to the underground, and amazing choice of restaurants in the lane behind the hotel. Ideal place to stay if Central London is where you want to be.

    Nothing. Rooms are small all around central london. Everything else makes up for this.

    8.8

  • Huda
      Saudi Arabia
    August 13, 2014

    Location is great. Two underground stations are really close which gives u access to 3 different lines (central,circle&district) with little walking distance. A bus stop is near as well. The street besides it has money exchange, grocery shops, restaurants, whiteleys... Kensington gardens is right next to the hotel. There was free wifi (not the fastest but it does the job) but you have to login everytime you use it which is a bit tiring.. Staff was nice and understanding. (Especially Anifa)

    Rooms are unbelievably cramped and bathrooms as well. Double beds are small. Corridors are very narrow. The floors in the superior and deluxe rooms make an extremely obnoxious squeaking noise everytime you take a step (had a hard time sleeping because of that) -club rooms floor is fine. No concierge. (But reception will help with directions).

    7.1

  • Karen
      United Kingdom
    August 13, 2014

    Staff were very welcoming and helpful. Great location, tucked away, beautiful foyer. Clean.

    The rooms were a bit small - but everything we needed was there and fully functioning.

    8.3

  • Sezgi
      Turkey
    August 13, 2014

    breakfast

    standard sized room for the area, but next time i will stay in canary wharf at least I can have a 4 times larger room.

    5

  • Anonymous
      Australia
    August 13, 2014

    Most things

    Bathroom was small. Not enough room between the toilet & basin. Separate toilet would be better.

    8.3

  • Calvin
      United Kingdom
    August 12, 2014

    Parts of hotel obviously quite old and attractive. Fairly easy to find.

    Work is being carried out at this hotel. At present it is a bit of an untidy affair. To get to my room I negotiated scaffolding. The room seemed out of character to the rest of the hotel. The exterior doors were cheap modern whitewashed. Would reserve final opinion if and when returning when finished. certainly not 4 star at present.

    5

  • Errol
      Sri Lanka
    August 12, 2014

    Excellent and helpful front desk staff and the bell boys

    No Lift and having to trudge upto the 1st Floor

    7.1

  • Jill
      Australia
    August 12, 2014

    Very friendly staff welcome me with lots of explanation with the deafgard including the interpreter/staff! Thank you

    Nothing to dislike

    8.5

  • Russell
      United Kingdom
    August 11, 2014

    Very clean and comfortable room. Polite and considerate staff. Excellent breakfast. Very convenient for walks in Hyde Park. Only 18 minutes walk from Paddington rail station.

    Nothing

    8.8

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