Grand Royale London Hyde Park

Bellissima struttura, a 2 minuti da Hyde Park, 5 minuti dalle stazioni della Metro di Queensway e Bayswater, camere molto belle e complete, personale gentile ed efficiente. Ci siamo trovati benissimo!

Facilities/amenities non all'altezza di una hotel 4 stelle

La sua centralità, metropolitana di Bayswater a 100mt.Il design tra moderno e classico dell'hotel e delle camere. Il rapporto qualità prezzo ottimo per un albergo cosi carino nel centro di Londra. L'albergo era in fase di ristrutturazione, tuttavia non abbiamo avuto alcun disagio. Da ritornare sicuramente

Camera davvero piccola anche se graziosa e moderna. Avevo ordinato una camera con una maggior grandezza,ma quando sono entrato era molto piccola e se era davvero quella la piu grande, non oso pensare quanto erano piccole le altre! Tuttavia, non ho fatto questioni perchè dovevo rimanere una sola notte e la differenza di prezzo era davvero ridicola.

l'hotel è in una zona tranquilla ma ben collegato, a 2 passi dalla metro, silenzioso, pulito e lo staff è molto gentile. è appena ristrutturato e merita le 4 stelle se non fosse che manca il frigobar e le camere sono un pò piccole,ma ci si muove cmq bene...per un week-end è ottimo!

per scusarsi dei vari disagi ci hanno dato due camere singole al posto di una doppia

Se siete fortunati vi danno una camera finita altrimenti...quando i lavori saranno terminati sarà un buon albergo

We enjoyed it. There was one short amount of drilling noise somewhere but that stopped shortly after we arrived. The bed was very comfortable, all clean, shower good. There were always staff around to help. The room was small but perfectly formed with TV and radio in one, loads of channels. All good.

Hotel was just reopened after a major refurbishment so everything was new & clean. Very comfortable bed, Grohe bathroom fixtures - good bathroom space, brand new LCD TV. Had tea/coffee making facilities in room which was good cos I could have a quick breakfast with scones from supermarket nearby. I'd highly recommend this hotel for location (3 mins walk to both Queensway & Bayswater, or 2 mins walk to bus stop to Oxford Street which is about 5 stops away), service & quality of room.

Deluxe Double room was small & didn't have a proper space for luggage.

Soft pillows.

Hotel staff dont know the hotel themself.Our room was in the first floor,we were directed to use the lift but lift didnt got 1st floor we had to come back and reseption staff even didnt know about this after that we directed to stairs which are already covered with plastic ongoing refurbisment. Our room was very small instead of having tabel and chair and useless tea table we would like bigger bathroom we can move better, good job we were not large people. when we arrive to the room I touch the bed tables they were also dusty you can feel and see by using your finger. I think the name of the hotel is just a catch, I would never stay this hotel again.

The interior of lobby was alright, and the room was warm enough. We planned to share a double room, but as they had no no twins left they changed it for two singles without any extra fee, which was nice.

Breakfast should be quicker and more proffesionally done. The rooms require at least basic furniture - mine had no wardrobe. Water pressure is terrible.

it was very clean and staff very helpful

It was still be renovated, a bit too hot and the bathrooms are tiny.

location only

we knew that the hotel had just opened but never expected so many issues to happen with us. We requested for an extra duvet, they gave us towels instead. Upon insistence, they gave us a very dirty duvet, which we had to use unfortunately. Twice the fire alarm started buzzing, that too in the night. Safe in the room was already locked when we arrived. We asked them to open it but they said they can't for some reason. So we had to keep some our passports at reception safe which wasn't a really comfortable feeling. Also, we could'nt make any local city calls using the room phone as there was some issue with it which couldnt be resolved till the time we were there. Hopefully, with time, these issues will be ironed out.

The quality of the building and the refit (recently completed) was good. The quality of the fittings and furnishings was also good

The taxi driver (and his friends) couldn't find it - has it been renamed recently? The room was too small for the double bed so getting from one side to the other was a squeeze. There was no remote control for the tv.

The location was excellent as was the decor.

No, but some building work did disturb my collegue.