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King Edward Parade, Eastbourne, BN21 4EQ, United Kingdom – Show map
Excellent location – rated 9.3/10! (score from 392 reviews)
Rated by guests after their stay at The Grand Hotel.
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83 properties in Eastbourne
Including hotels, apartments, villas and more.
392 verified reviews
They speak your language
The Grand Hotel's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal), Grounds, Terrace
Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 3 to 12 year are charged GBP 10 per person per night for extra beds.
All children from 13 to 16 year are charged GBP 12.50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 392 reviews
Value for money
Show reviews from:
The Cavendish Hotel faces the coast on Eastbourne's Grand Parade. It has a spa and gym, and many suites with wonderful views of the English Channel.
Score from 754 reviews Excellent
Situated on Eastbourne’s seafront, the West Rocks Hotel offers an on-site bar, restaurant and tea room.
Score from 311 reviews Very good
On the coast at Eastbourne, the View Hotel offers modern en suite rooms, most of which have balconies. Situated on the main promenade, the beach is just a few minutes’ walk.
Score from 527 reviews Excellent
Set in award-winning gardens, Hydro Hotel features an outdoor pool, elegant restaurant and superb sea views.
Score from 279 reviews Very good
our room was clean and beds comfortable.
Bathroom extract fan not working. Drafts from old single glazed windows in room. General outdated air of a bygone era.
This is like stepping back in time - old fashioned decor, but also old fashioned service - that was amazing!! The staff could not do enough for you!
Wi-fi and mobile phone connection very patchy! Was only a problem as I was still working whilst there!! The Jaccuzzi jets were extremely fierce just on one side of the pool? Would have preferred the option of a 'traditional' room or a 'modern' room!!
This place oozes old fashioned charm and style in a very relaxing and comfortable way. Don't expect modern rooms, but do expect clean and well presented rooms. Service was excellent as were the spa facilities and treatments. We swam in the heated outdoor pool in October and it was pure bliss!
The bedrooms need updating
The grand is a perfect hotel to relax in.The staff are friendly and very helpful.It's in a good position perfect for the theatres.The rooms are extremely comfortable.Overall a perfect place to relax
From the moment we arrived at the front doors. until we left two days later, all the staff were friendly and efficient. We ordered a taxi for a theatre visit and this arrived without any prompting. The restaurant meals were excellent, nicely served and delicious. The gentle music in the restaurant and lounges made for a relaxed and homely touch.
After an evening out, we ordered a coffee in the lounge bar. I asked if they had any biscuits. Four chocolates were brought to us and a charge of £7.50 for bar food was made. We did feel that was a bit much, but everything else was excellent and this is a 5* hotel, so perhaps this is about right in comparison with others.
Staff very good
Key cards rubbish constant problems from many people
the staff were helpful especially the doorman made us feel welcomed. Good service. The grand look from the exterior and interior might have been great with modern update.
Strict dress code at restaurants, limited options on bar food and room service (I would like to read the menu that translate health conscious and locally sourced, not boring tone) in my opinions- other people would be fine. Not used to the carpet feel, a little smell like vintage shop, sinking bed and faded vintage chairs. Expected more because of 5 stars and SLH label. But then again people have different ideas of what's luxury.
The peaceful ambience, courteous staff, really large room, high quality toiletries and good variety of delicious food. Another great stay at The Grand!
Really having to wait til 3pm for the room....hoped we'd get the room earlier.
the efficiency and friendliness of all of the staff.
Food a little too far into the past. Efficiently served with a warm welcome but the food was not exciting and too bland. BUT - WE WILL GO BACK!
Its grandeur with a relaxed air, a somewhat curious mix in a hotel of this type; dogs made welcome.
Having to leave.
love everything about this Hotel, pure luxury. very clean, polite and helpful staff, good location.
can not fault this hotel in any way
the hotels pool and leisure facilities were excellent. As was the breakfast.
older clientele may put some people off?
Great food and atmosfere in hotels restaurant.Will be coming back!
The service and food in the restaurant was excellent the breakfast could have been better (cold and not well cooked) Beds were comfortable and the room was absolutely lovely with a wonderful sea view.
Bathroom needed a bit more cleaning as there were marks up the tiles near the toilet.
Location staff all very good
For the amount we paid I felt the room was quite dated , large in size and bed comfortable but bathroom especially could do with an uplift
top notch service and friendliness in clean and grand old fashioned surroundings - a great blast from the past in a very good way
Excellent staff and the whole ambience
Bathroom small for the price charged and poor shower pressure
The hotel building is very impressive; a real Victorian masterpiece; a pleasure to explore. The public rooms are very impressive. All very comfortable however. The bedroom was clean and well appointed.The staff are friendly and helpful: nothing is too much trouble. Food good.
Service suffered a little in the restaurant on a busy week-end, some more organization was needed. Food very expensive; arguably the quality did not quite justify the prices. Shower in en-suite difficult to adjust and not powerful enough.
Nice service breakfast
Great service at the bar and a very nice musical group.
Jacuzzi at the spa was on repairs, I did not receieve such information at the time of booking.
Everything. What an experience! Staff so very helpful and professional. All facilities excellent.
The service at the Grand is superb. Not only that but all the staff are cheerful - all the time. The breakfast was included and was very good indeed
The decoration in the rooms is a bit of a throw-back to Edwardian days but it sort of adds to the charm
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