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Property highlights

Places of interest:

North Pier (0.2 miles) Blackpool Illuminations (0.2 miles)
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Newest reviews for Grand Metropole

  • Anonymous
      United Kingdom
    28 August 2014

    It was close to the attractions and just next to the beach. Breakfast was nice. Get a cooked breakfast and a choice of cereal.

    It wasn't very clean. Not provided any towels when arrived. Booked a single and a double room and the single was actually a better room. So paid extra for nothing.

    5.4

  • Warwick
      United Kingdom
    27 August 2014

    We had a nice room, with sea view.The bathroom was spotless and the shower was superb.The location was very good with tram stops very close by and only a short walk to all the shops.

    My only small moans are that the matress on our bed was rock hard and the bacon at breakfast could have been a bit better.

    7.5

  • Anonymous
      United Kingdom
    27 August 2014

    Location - excellent location!

    The bathroom had a damaged tile and it caused a cut!! Windows broken, in the bathroom making it cold. Bathroom very poor!

    5

  • Deborah
      United Kingdom
    27 August 2014

    The breakfast staff were very friendly.

    The lack of cleanliness. The whole hotel was very dirty, carpets, furniture soft furnishings all stained. I moved the chairs out of my room because they where covered in dark and light stains.

    4.6

  • David
      United Kingdom
    26 August 2014

    Not much

    The bar near the entrance smelled greasy. The car park is too small and badly marked out.

    3.8

  • June
      United Kingdom
    26 August 2014

    Location is great, staff nice and friendly and great old building

    Its a old building that needs tlc, smokers standing right outside the entrance

    7.5

  • Wendy
      United Kingdom
    26 August 2014

    Good hotel, great location and right near north pier, clubs and restaurants.

    room was a bit noisy, I personally park in the local NCP as the cars are jam packed into the car park and it doesn't seem easy to get in and out of. Guests need to be advised that breakfast - sit where you like and help yourself.

    7.9

  • Allan
      United Kingdom
    26 August 2014

    The Cabaret Bar was good. 2 or 3 staff went out of their way to help. The sofas in the lounge were comfortable. The lift was quick, quiet and efficient. The rooms and bathrooms were clean.

    The Breakfast was an awful experience - food-wise, staff-wise, and in cleandliness of cutlery and crockery. The bed was a little hard. The TV was tiny, old, and did not work well. The decor (especially the ceiling) needed re-vamping. The room was on the 3rd floor a long way from the lift - when I had requested a room on the 1st floor near the lift due to my difficulty in walking. The establishment gave the impression of being run down and in need of total refurbishment, and freshening up. I expected an up-market hotel, and was severely disappointed!

    5.8

  • Pearl
      United Kingdom
    26 August 2014

    Rooms we clean and functional. Shower was amazing! Location was perfect and the only hotel right on the beach and away from the other bars and clubs so we had less noise disturbance throughout the night. Staff helpful and polite.

    Hotel is a bit tired looking, but they keep it clean. The bed was a bit uncomfortable, but that could be down to personal preference.

    7.9

  • Jonathan
      United Kingdom
    25 August 2014

    Helpful staff and clean comfortable room. Breakfast was usual good self service style standard.

    My usual gripe about INCONSIDORATE SMOKERS who will stand just outside the door puffing out their obnoxious smoke for us non-smokers to walk through. Their should be a designated area created at all establishments well away from the door ways. It's not too much to ask!

    7.5

  • Carol
      United Kingdom
    25 August 2014

    friendliness' of staff

    having to leave

    8.3

  • Tina
      United Kingdom
    25 August 2014

    Breakfast

    Staff were unhelpful, I had to ask where our rooms where located. When checking out the staff did not even bother to ask if we enjoyed our stay. The public toilets were dirty the bin in the bathroom was stained and dirty the quilt cover was to small for the old quilt there was a sticky stain on the quilt cover the hotel generally smelt of damp

    2.9

  • Jackie
      United Kingdom
    25 August 2014

    Close to centre of Blackpool

    Shabby decor, stained carpets room service poor, bland food.

    3.8

  • Eleanor
      United Kingdom
    25 August 2014

    near station great position on sea front . staff very helpful . good choice of food

    nothing to dislike

    8.3

  • Jade
      United Kingdom
    24 August 2014

    Breakfast, jacuzzi

    7.9

  • Neil
      United Kingdom
    24 August 2014

    entertainment,location,early bar prices,

    pool table broken,people smoking in entrance,non smoking rooms next to smokers rooms

    7.1

  • Donna
      United Kingdom
    24 August 2014

    Friendly staff Welcoming Great value for money

    Smaller Pointer: Breakfast hash browns

    8.3

  • Peter
      United Kingdom
    24 August 2014

    Nothing

    The service, the staff we're rude, they gave us the wrong room then told us ours had gone. We're retired and went for a small break and were treated very badly. Never again

    2.5

  • Peter
      United Kingdom
    24 August 2014

    Staff very helpful. Food was good. Beds were very comfy.

    Could do with a bit of a clean up.

    7.1

  • Kelly
      United Kingdom
    24 August 2014

    Very good location

    Hotel is tired and the food wasn't great

    6.7

  • Paula
      United Kingdom
    24 August 2014

    Nothing

    Everything

    3.3

  • James
      United Kingdom
    24 August 2014

    location

    needing refurbished

    5.4

  • Theresa
      United Kingdom
    24 August 2014

    The breakfast at the hotel was excellent

    The hotel is only rated 2 star I think this is an unfair rating

    8.3

  • Anonymous
      United Kingdom
    24 August 2014

    The bath & shower.

    The standard 5 channels on tv plus old vhs combi. Nothing to watch late at night.

    5

  • Anonymous
      United Kingdom
    24 August 2014

    Mothing

    Filthy,thread bare carpets and very uncomfortable

    3.3

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