Grand Metropole  

our room 110 was great lovely view but we nearly fell out of the bed has dips on both sides but overall we had a good time

our bed

MY wife and i have stayed at this hotel on a few occassions, and really do think it is value for money, if you are expecting 4 star accomodation you will be dissapointed, but it has everything you need and prime location.

There is nothing i can say we did not like about the hotel, but if i was to be very picky, then quite a few of the waiting staff are very young, and dont have that customer service appeal.

the price was good, location was good,

it was a bit like a retirement home

the location was fantastic and for what we paid it was value for money.

it needs a little tlc.

everything

nothing

location

tv didnt work, asked twice for it mending, but didn't happen! Asked for an iron, 40 minutes later still no iron.

The show was good but too short.

Entertainment show to short.

Breakfast was nice

Having to go home

The staff and the location

Lack of parking and the poor breakfast; Like all Britania Hotels, don't expect fried eggs on the weekend or a decent sausage, still you get what you pay for

location was excellent room was clean and tidy liked the jacuzzi

internal view from window lack of vegetarian options on dinner menu

Location, good value for money, clean room

Staff was not accomodating

The cabaret entertainment was very good. We also enjoyed the food, and self service buffet.

In our case, being in a room with the windows covered, without an outside view. We also felt (perhaps because of the time of year), that the restaurant, and concert room seemed rather cold.

room was great for price we paid ! location is excelent for town and bars, couldnt get better really ideal if your planning a night out with friends or family cant fault it. breakfast ok too

staff at breakfast could do with a smile on the face And entertainment doesnt go on that long. not worth saying at hotel for really

The size of the room was superb and the decor was the best we have seen in our stays at this hotel

The spa bath didn't work, the bathroom window was cracked

hotel is close to town center and on the promenade near the north pier with a large car park.

Location

Car park charge for residents NOT ENOUGH CHOICE MAIN DINNER MENU

everything

nothing

Price and location

Dated

location perfect for nightlife and shopping liked the Victorian feel of the hotel beds were very clean

hotel a bit tired in places a few things broken in room ie extractor fan in bathroom door handle to bathroom and soap dish in shower shower head needed cleaning

We stayed in a turret! Next to Blackpool Tower!

Breakfast.

The location, The price, The Breakfast was nice We were allowed to leave our luggage their on our last day until a late time

Close to City centre

Room a bit scruffy looking

The staff generally were very helpful, and in particular the girl on reception whose name I forget, that checked us in on arrival. Food was very good value.

Asked for a sea view, but on arrival we were given g12 room which was a tiny room with tiny window that faced an internal 4ft square brick enclosed area, that said the young girl on reception was extremely helpful in upgrading us to the fabulous room 383.

Smoking facilities Location Parking

Check out is to early Breakfast finish 9 :30 is too early Staf not very welcoming

Lovely old building which could do with a lot more renovating! Location was excellent.

Staff who do not speak clearly and ensure you know what they are talking about before you are 'dismissed'. Paying for car park on hotel site? Small charge but not a welcome one. Our ticket not validated when we paid which necessitated a block at the gate while I had to go back in to see why the ticket didnot work!! Communication is the name of the game...