Grand Metropole  

A good clean comfortable room. Something should be done about the central area where kitchen exhaust pipes are situated. This is infested with pigeons and is extremely unhygenic

The dining room staff were excellent however the receptionist was completely uninterested in assisting guests. We had some difficulty accessing the parking area but she did not help in any way. She did not advise how to get out of the car park when we left and we were forced to leave the car and return inside to find out the method to be used. It is a shame that she dragged down the standard of the remainder of the staff.

Room very comfortable, self service dining very good.

Change of road outside hotel made getting in and out of carpark difficult.

position to front

glad it was only a two night stay as room very small and no were to put clothes,three small drawers not enough,had to live out from suit case.

The fact I could get my mobility scooter upto the lift

When I booked I asked for a room close to the lift as I am disabled, unfortunately I was given a room over fifty yards away from the lifts, needless to say I wasn't impressed.

First class location, excellent price.

Room - quality of finish poor, broken bits to window catches, extremely tired decor, furniture and finish generally.

Good basic room and well priced.

Hotel looking a bit run down and roof leaking in places.

the room was across the road from 2 very noisy clubs Parking was resrticted and cost extra, The staff were not friendly at all. Facilities were poor Decore was drab and old. Should I go on.. no!

House keeping poor toilet rools.towels not being provided also one day breakfest menu missing items that was on menu

We enjoyed our stay, able to relax in comfort.

Somewhat a litle surprised having to pay car-park fees in the past this as always been free.

Ideal location , restaurant and bar staff very friendly and helpful

Hotel in need of refurbishment some areas very dated and shabby

The location and good price

Great value for money. The view from pur room was fantastic. We also had a spa bath and the size of room was brilliant. For the price we paid it was the best accomadatipn I've ever had in Blackpool. Had a power shower aswell which most of the smaller b and bs never have. Good locational north pier, but if you want to do pleasure beach or sandcastle uoud need to get a tram or bus if you don't like a big walk. Had a lovely stay. It is dated but I liked that about it as it added character to a stay in Blackpool.

It is a beautiful "Grand" hotel . The decor was fantastic in the downstairs - ballroom, restaurant. Fantastic location for the North Pier!!

The decor in the rooms were a little dated but I didnt expect anything less from such a old hotel. Although the bathroom had recentley updated with a very modern corner shower.