Grand Victorian Hotel – RelaxInnz  

The victorian style and good breakfast good hotel all round stones throw from train station .

Tired hotel in need of a facelift.

Frendly staff, even though it states music till 3am, it is very minimum and nothing to be concerned off. Next door to railway station.

Old fashion and clean

Noisy because of disco close to the hotel, but after 1 am it is ok. Breakfast can be improved.

Location was were we wanted to be.

I think that in all my 50 years this has to be the dirtiest hotel that I have ever stayed in. So bad infact that I was unable to eat any breakfast. The crockery was filthy and the lids of the pots were the breakfast was kept were thick with grime. The carpets were grim. We had to clean the toilet in our room, that did not even flush properly, the towl rail fell of the wall & the door handle came of in our hands each time we left the room........Was going to complain before we left but could not find a member of staff!!!! I think they must hide!

Friendly staff made us feel welcome & comfortable, very good value for money. Will defiantly be choosing to stay again.

The hotel is opposite the railway station which was very convenient for me as I had to travel into Brighton. Upon arrival I was worried about the noise from the station and the pub below, but by bed time this noise was at a minimum. I was travelling with 2 teenagers so needed a triple room which are not easy to find, but the room I was given was perfect for us.

location

reception locked, had to go to the bar, then somebody opened reception door. Acouple of minor faults within the room.

I booked this particular hotel as it sounded good in the advert and it was near to the Assembly Hall for the show I was going to see. It is also next to the railway station for anyone travelling by rail and easy to find by car. The hotel is old, as I had seen from the photos but it is also in dire need of refurbishment and cleaning !! The room was clean but I didn't have time to inspect the bathroom properly until the morning (thankfully only a 1 night stay). The shower was fine apart from having to climb into an ancient steel bath to use it. The toilet was filthy - under the rim and the bowl itself hadn't been scrubbed since the last person used it, I lifted the seat and found more of the same. Breakfast was served in the conservatory off the bar area, the food was good but the seating was very old and very dirty. The bed was comfortable but the location must be next to a pub or club with late night loud music, it was pointless trying to sleep until after midnight. This wouldn't have mattered but for the fact that breakfast is served from 7 until 8.30am ! I stayed in a b & b the previous week at Gatwick which was cheaper and absolutely spotless.

The staff at the hotel were very welcoming and extremely helpful. The Full English breakfast was excellent. The bed (I had a four poster) was very comfortable and the sheets were beautifully laundered. The room was extremely spacious.

Unfortunately the decor of the hotel is very tired. My room did not have a mirror in the bedroom, although there was a small mirror in the bathroom. The bathroom had a hairdryer but I wanted to use my own straightners and the lead was not long enough from the plug into the bathroom to use the mirror. In the room I only found two plugs, which meant if I wanted to charge my phone and camera I wasn't able to watch TV or make a cup of tea. The lighting, even with the curtains open was not great and the center light was obscurred by the canopy to the 4 poster bed, making the room rather dull looking.

Nothing really breakfast only available for one hour beds uncomfortable cobwebs on the lights

Location

Poor staffing, grubby appearence, bookings not updated, some guests were rather loud and undesirable behaviour...