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Grange Holborn
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When would you like to stay at the Grange Holborn?
Top
Based on
129
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jonathan
Mature couple
Ipswich,
United Kingdom
November 2, 2009
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Nice clean hotel No bathrobes and bathroom showing signs of wear |
8 |
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Margaret
Young couple
Kenmare,
Ireland
October 29, 2009
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The convenience of the hotel in terms of location The pool was freezing and the room was tiny, 2 people could not pass behind the bed at the same time |
7.5 |
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Vanessa
Family with young children
Barnsley,
United Kingdom
October 14, 2009
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Loved this hotel - my 6 year old and I stayed for the weekend for her birthday and were thrilled with the extra care and details - they brought her a decorated cheesecake up to the room on our arrival with a birthday message. They were very helpful and the room was meticulously cleaned daily. Ideal location for theatres and we got a rickshaw back for only £10. It is also very close to the tube and there are loads of restaurants, cafes and supermarkets within a few minutes walk. We ordered room service one night which was delicious - Chicken Tikka Masala and there was plenty for the both of us - superb quality food. The only complaint was that the breakfast charge was the same for all guests - £23 even for a child. We did not eat breakfast here as a result. |
10 |
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Colin
Family with young children
Sundbyberg,
Sweden
October 13, 2009
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The enthusiastic, friendly yet professional attitude of all of the staff. An excellent team of whom the Grange Holborn ought to be very proud. The spa/pool area was outstanding. |
10 |
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Alison
Mature couple
Clonakilty Co. Cork,
Ireland
October 8, 2009
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Very central location for enjoying everything London has to offer. Great if you like to walk. Great restaurants nearby. Quiet and comfortable. Price quoted did not include tax. |
9 |
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Phillip
Mature couple
Huddersfield,
United Kingdom
September 28, 2009
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The style and location. The pool was not available in the early evening due to gym classes - just when we wanted to use it. Very annoying. |
7.5 |
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Anonymous
Mature couple
Netherlands
September 16, 2009
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The hotel is very near to the West End, Whitehall and most of the attractions including London Eye. Spacious rooms, a good shower. It wasn't the warm friendly welcome I expected when arriving after a long day traveling and I didn't like having to pay up front when I'd just stepped in the door and after that having another amount pre-deducted from my credit card for presumed spending during the stay - company policy apparently. Perhaps this is normal in London but I've never experienced this anywhere else before and it gives you the feeling that they don't trust you and that you are not important as a guest but they only want your money. I understand that they may have had bad experiences, but I expect to have a wow feeling when entering a hotel. Apart from that they are a very good hotel and I would definately recommend them. |
9 |
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Valeria
Mature couple
martigues,
France
September 14, 2009
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cleaneness, staff attitude smell into steam bath, sauna not hot enough |
10 |
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Anonymous
Young couple
United Kingdom
September 10, 2009
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Staff were very polite. Great Swimming pool and Sauna facilities. Easy access to the West End. The bathroom was extremely small. |
9 |
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David
Mature couple
Gnosall,
United Kingdom
September 8, 2009
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very friendly courteous staff being woken at 2am by a fire alarm test!! and no apology!! Excessive charge for a bottle of still water at dinner |
7 |
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Carol
With friends
Nottingham,
United Kingdom
September 8, 2009
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Location is excellent - walking distance of main West end attractions. Handy too for St Pancras It does not justify its 5* badge, It is in need of refurbishment and is probably a 4 star at best. Narrow choice of full english breakfast. Does not live up to its pictures or description |
5.5 |
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David
Family with young children
dublin,
Ireland
August 14, 2009
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the location, the food, and the swimming pool air con not working after first day and a bit noisy would request high floor when i return. |
9 |
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Jeanne
Family with young children
Tombeau Bay,
Mauritius
August 8, 2009
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The room was very large with comfortable rooms |
9 |
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Jose
Family with older children
Belo Horizonte Minas Gerais,
Brazil
July 6, 2009
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It was a preatty good time. The hotel is very beatifull and confortable. |
9.5 |
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Janet
Mature couple
Bryncoch, Neath,
United Kingdom
July 2, 2009
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The location was great - close to theatres, shopping, concerts etc. Easy for Eurostar. Very comfortable. Spa treatments good. Friendly but professional staff. Room was smaller than I expected, but well set out. |
8.5 |
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Linda
Mature couple
Norwich,
United Kingdom
July 2, 2009
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The Central Position i.e. proximity to Covent Garden, Theatreland etc. Fridge & minibar, afternoon tea and cleanliness Check in - 30 minute wait. Room unavailable so had to upgrade at extra cost of £90 plus VAT! Unsure what extras this gained other than a nice view. Website stated bathrobes supplied but none provided even with upgrade. TV sound intermittent & ordered newspapers never delivered! |
7 |
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Patrick
Solo traveller
maldon,
United Kingdom
June 29, 2009
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generally excellent and courteous staff.....a good one night experience. i will stay again. unfortunately my bathroom was really ver small. Not acceotable for an "executive" rating. |
7.5 |
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Paul
Young couple
Paignton,
United Kingdom
June 10, 2009
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Location is second to none. staff are very proactive and the hotel is beautifully presented N/A |
7.5 |
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Victoria
Young couple
London,
United Kingdom
May 21, 2009
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The, pool, sauna and steam room were a great way to wind down. The room were very clean and well equipped. The staff were very friendly and efficient. (reception especially) There were audio problems with the movie we ordered, the charge was removed without question. Overall it was a fantastic stay...thank you! The signage for the mini bar was a little misleading...I have Sickle Cell and need to keep hydrated. I stored my water in the fridge and on doing so accidentally knocked a few of the beverages...after reading the sign, i was concerned that a charge would be added...however it was not, thank you. |
10 |
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Anonymous
Young couple
United Kingdom
May 13, 2009
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free upgrade to double double, nice large room |
8.5 |
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Oleksandr
Young couple
Kiev,
Ukraine
May 7, 2009
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location and lobby bar shower was too small |
6 |
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Paul
Mature couple
Waltham Cross,
United Kingdom
May 5, 2009
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Comfortable, Good base to explore from. Able to walk everywhere to see everything |
9.5 |
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Anthony
Family with older children
Colchester,
United Kingdom
April 28, 2009
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Excellent location for Covent Garden & the city |
9.5 |
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Jacinta
Family with older children
dublin,
Ireland
April 25, 2009
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seeing all the sights and going to see spurs playing westham screen on the bath in the bathroom a very thick build up of scum on the track i found very offputting and very unhygenic a breeding ground fo r bacteria |
9 |
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Beatriz
Young couple
Frankfurt am Main,
Germany
April 23, 2009
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Very central hotel if you want to visit London Bathroom was too small |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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