The Grange Hotel  

Friendly staff, good food, pleasant atmosphere.

Neighbourhood cockerels crowing from an early hour!

A quiet peaceful location

Lukewarm hot water and lack of choice for evening meal

It was warm and friendly,staff very helpful breakfast very good and near to family.

Really enjoyed our stay, great food and lovely Christmas atmosphere with real log fires lit. Very traditional old building which is a little cranky in places but it's old and lovely! Great place for a real old English winter break.

Great hotel and great food. Staff very friendly and helpful. Management hands on approach.

Quality of the food was excellant. The hotel was very good value for money. Staff were very polite.

We had a Junior Suite which was very comfortable - it was good to have room to sit and relax. The gardens were pretty and it was very convenient for Bury St Edmunds (by car). We stayed mid week so there were very few other guests and we felt like house guests in a posh country house. Breakfast was lovely (and filling).

Nothing really. A few things to be aware of - the decor is a little faded in places but this added to the atmosphere for us; there isn't a lift (can't remember if this was in the online description); although the hotel was quiet when we stayed be warned that it is in the country and the chickens which roam over the lawn are not only picturesque but also wake up early and are quite loud!

The parking was easy. Great peaceful location yet convenient to Bury St Edmunds.

Unfortunately there was a lack of ambience and atmosphere,so felt slightly awkward on your own. Be aware of the 4am Cockerel!!!!!!!

The cabins in the grounds were very comfortable. Athough the weather was not good if it were, to sit on the veranah and socialise would have made for an excellent experience. I highly recommend them

The lodges in the grounds were very comfortable. The staff were very friendly and accommodating.

The animals or birds scurrying across the lodge roof at a very early hour!

The hotel is in a secluded location but well signposted. Good to stay in an historic building with all it's attendant quirks rather than a sterile chain hotel. The interior is a bit tired but has tremendous potential. Food was excellent, the service was polite but very much in the family hotel style. My room was pleasant and spacious. With some investment and staff training this could be a great hotel.

I wasn't too impressed with the staff discussion held in the restaurant while I was eating, not very professional. The sofa in my room was extremely uncomfortable

I booked here for two nights. At 3 am in the morning having not been able to leave my window open, hear the television or get any sleep because the room was situated over the bar and an external b b q I rang to inform the manager that I would not be staying a further night and would not pay for the accommodation. Why do these hotels allow business guests to book in when it is clear that the hotel is fully booked with wedding guests.Poor reception, waited 20 minuites for a weaiter to get the printer to work in order to book me in which happened on the first previous visit to hotel. Hotel tired and poor decoration. Hi Fi did not work

Friendly staff.Good food. One outstanding bottle of wine.

No lift compounded by too many stairs to the second floor suite.