The Grange Hotel  

Good location to the train, and a good bed.

"Paul", the agent on duty was very poliet, caudial and went the extra mile to make me setteled in. My flight arrived earlier at 8am than check in time while I was sitting in the lobby for the 3pm check in time he woke me up send me to my room to come down later after resting to do my paper work. The location is good as its close to Tajmahi mall in Crawley, also close to all transportation to get to central London. The anytime brunch was awesome n price was great. I will certaining recomment this hotel to people.

The shower was very small but otherwise the hotel is above budget hotels.

Pleasant helpful welcome

Room was drab, cold and basic. Only a sheet and thin bed cover, so sleep was poor due to being cold. 1 x thin pillow. Bulb was missing from reading light and then to cap it all, there was no hot water in the morning, so a cold shower only. The other guests staying at the Hotel were very roudy and running around making a noise at 2 in the morning, with no sign of any staff prepared to stop the nuisance. Oh, and we were overcharged on the room from the price booked via the web to the price charged on the night. Only 50p but it was the principle of it. Overall a dreadful place to stay.

cheap price

old and quality reflected by price

Nothing. Only how close it was to Gatwick Airport.

The corridor our room was on absolutely stank of sick. The room was drab and dingy, in serious need of a makeover, it felt like staying in a really seedy hotel. We had to get up at 3am for an early flight from Gatwick so were trying to get an early night however in our room you could hear the TVs either side of us, and there were very loud teenagers in the hallways shouting and playing music, no hotel staff came to tell them to be quiet. There was only one flat pillow. I could go on. All in all, a terrible stay, don't know how they got a three star rating.

very good location

i have used this hotel several times but have found recently that some attention to detail in the rooms is not as good as it was in the past. the prices have gone up quite a bit in a relatively short time and are not as competitive as they were, other hotels are now also attractive, especially is the standards at this hotel as starting to drop.

the room was cold, great for the airport will book again when we fly in to the uk or out of the uk, could have more coffe and milk in the room, but the staff did give us some more when asked for, all the staff where great, tv was a bit on the small side could have done with a 22inc, very good meals did not have to order from the indian menu, could order from the bar snack menu for evening meal, this hotel is greart hotel for a stop over.

you get what you pay for

No list

The staff are very friendly and helpfull and there has been improvement made to carpets and new painting to hallway areas which make it feel alot fresher improvments have made alot of difference overall a good price which includes parking which is very handy when flying from gatwick

I didnt not like anything but would very much like the bed spreads to be changed they look a bit tired and old

Location,staff and food excellent, I would stay there again

The location is excellent, close to the rail station and prices very reasonable.

The staff are very helpful and friendly and nothing is too much trouble. The lady on reception is one of the nicest people I have ever met she is always welcoming and offers exceptional services. We are returning customers who stay once a year when flying from Gatwick airport.